PRM Software

EGUIDE: This expert E-Guide reveals essential best practices for requirements review in agile methodologies. Inside, evaluate techniques for requirements review, discover how you can determine testability and spot missing connections, learn about the role of collaboration in agile development, and more.

Posted: 16 May 2013 | Published: 16 May 2013

EGUIDE: This e-guide from SearchHealthIT.com demonstrates how EHR usability testing can function as a key ingredient to clinician buy-in and meaningful use. Read now to learn how usability testing can help with a quicker return on your EHR investment.

Posted: 25 Feb 2013 | Published: 25 Feb 2013

WHITE PAPER: Read this exclusive interactive white paper that uncovers Oracle's new cloud tool that helps build, deploy and operate enterprise clouds.

Posted: 14 Dec 2012 | Published: 14 Dec 2012

EGUIDE: In this expert e-guide from SearchVMware.com, discover how to virtualize your applications using VMware ThinApp. Determine which applications are good candidates for virtualization and gain insight into how to use this tool in your desktop environment.

Posted: 21 Feb 2011 | Published: 21 Feb 2011

EGUIDE: This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses.

Posted: 12 Jun 2012 | Published: 12 Jun 2012

EGUIDE: This product guide gives a rundown of the major products in the private cloud storage space, some of which are cloud storage software applications that can run on commodity hardware, while others are integrated hardware/software systems.

Posted: 06 Sep 2011 | Published: 06 Sep 2011

EGUIDE: This E-Guide from SearchNetworking.com explores the reality of Network-as-a-Service and how it may be coming soon to a data center near you.

Posted: 09 Apr 2012 | Published: 09 Apr 2012

EGUIDE: This e-guide will explain why people aren’t integrating security with application lifecycle management, the risks businesses take by not taking security measures seriously and what you can do. Read this e-guide to learn why application security measures often fail and what can be done to mitigate them.

Posted: 14 Jan 2011 | Published: 14 Jan 2011

EBOOK: In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.

Posted: 09 Mar 2009 | Published: 09 Mar 2009

EBOOK: Today's networks are highly complex, dynamic environments that demand comprehensive performance management. Fortunately, technological advancement is simplifying management and addressing new challenges. This eBook explains why management is more important now than ever and how it can help deliver business-critical applications better and faster.

Posted: 20 Oct 2009 | Published: 20 Oct 2009

CASE STUDY: After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.

Posted: 02 Sep 2010 | Published: 02 Sep 2010

WHITE PAPER: Many IT pros are eager to get started with their Windows 7 rollouts, but not sure which software to use in the process. This article reviews one OS deployment/client management tool and examines its pros, cons, and key features.

Posted: 08 Aug 2011 | Published: 08 Aug 2011

EGUIDE: As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.

Posted: 14 Feb 2011 | Published: 14 Feb 2011

WHITE PAPER: Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.

Posted: 10 Oct 2011 | Published: 10 Oct 2011

EGUIDE: In this e-guide, you will learn the best practices for managing archival data in a modern and effective world. Tips from expert Bill Inmon include strategies for organizing archival data into "time vaults," considerations for software and hardware releases and ideas on how to manage the day-to-day access of archival

Posted: 16 Nov 2011 | Published: 16 Nov 2011

WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.

Posted: 06 Oct 2008 | Published: 03 Oct 2008

PRESENTATION TRANSCRIPT: The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.

Posted: 26 Nov 2012 | Published: 26 Nov 2012

WHITE PAPER: This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively.

Posted: 13 Mar 2008 | Published: 01 Aug 2007

WHITE PAPER: This white paper provides an introduction to the EMC Isilon OneFS operating system, the foundation of the Isilon scale-out storage platform. In this paper, you'll learn about the benefits of storage scaling and gain an overview of the architecture of this platform.

Posted: 12 Dec 2011 | Published: 01 Apr 2011

TECHNICAL ARTICLE: The version 1.0 release of the Intel® Media Software Development Kit (SDK) equips developers with a standard application programming interface (API) for creating video solutions that target consumer and professional uses. Read this article to learn more about this product as well as the benefits for developers.

Posted: 10 Nov 2009 | Published: 03 Aug 2009

WHITE PAPER: By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.

Posted: 02 Sep 2010 | Published: 02 Sep 2010

WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.

Posted: 27 Apr 2009 | Published: 27 Apr 2009

WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.

Posted: 27 Apr 2009 | Published: 27 Apr 2009

WHITE PAPER: Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more.

Posted: 13 Mar 2008 | Published: 12 Mar 2008

CASE STUDY: Discover how CIOs are adopting enterprise cloud computing solutions to quickly meet business needs.

Posted: 20 Jan 2010 | Published: 20 Jan 2010