This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down.
If you're considering becoming a managed service provider, this 10-Week Guide to Becoming an MSP can help get you started. It breaks the process down into manageable pieces so you can stay on the right track without getting overwhelmed.
This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
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