Calling Card Services

WHITE PAPER: Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.

Posted: 06 May 2013 | Published: 26 Jun 2012

CASE STUDY: Read this case study to learn how iomart Hosting, an IT services company, improved the technology they were able to provide through a highly-available server that safeguards customer information. Uncover more details inside like the powerful benefits they realized.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

CASE STUDY: In order for IT services company iSOFT to improve their quality of service and reduce operation costs, they needed to automate operations efficiently and security through the cloud. This case study illustrates how they were able to achieve their goal with a software suite that allowed them to create a private cloud, automate their systems and more.

Posted: 17 Aug 2012 | Published: 17 Aug 2012

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.

Posted: 21 Oct 2011 | Published: 21 Feb 2011

WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.

Posted: 21 Oct 2011 | Published: 15 Feb 2011

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.

Posted: 24 Oct 2011 | Published: 25 Jan 2011

VIRTUAL SEMINAR: In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.

Posted: 08 Mar 2013 | Premiered: 11 Mar 2013

ANALYST REPORT: This Gartner Magic Quadrant for Asia/Pacific Network Service Providers (NSPs) evaluates 16 providers in the market to help you find the best option for your organization. View now to learn more!

Posted: 21 May 2013 | Published: 28 Nov 2012

WHITE PAPER: Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.

Posted: 17 May 2013 | Published: 31 Dec 2011

ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.

Posted: 09 Mar 2012 | Published: 09 Mar 2012

ESSENTIAL GUIDE: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.

Posted: 22 Mar 2013 | Published: 22 Mar 2013

WHITE PAPER: Purchasing equipment for a VoIP migration? Learn what the vendor won't tell you and the secrets to a successful VoIP deployment by reading this white paper now.

Posted: 15 Nov 2006 | Published: 15 Nov 2006

WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.

Posted: 01 May 2012 | Published: 30 Apr 2012

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: This white paper provides insight into the relationship between service management and performance. Discover the key attributes of service excellence and the results you can achieve by implementing a lifecycle-based approach.

Posted: 11 Aug 2011 | Published: 11 Aug 2011

WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.

Posted: 19 Aug 2011 | Published: 19 Aug 2011

EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.

Posted: 09 Jan 2012 | Published: 06 Jan 2012

WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.

Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

WHITE PAPER: There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service. 

Posted: 08 Mar 2011 | Published: 08 Mar 2011

CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.

Posted: 22 Feb 2008 | Published: 01 Jan 2006

WHITE PAPER: Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.

Posted: 08 Sep 2010 | Published: 08 Sep 2010

WHITE PAPER: To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.

Posted: 26 Jan 2010 | Published: 26 Jan 2010

WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”

Posted: 17 Jun 2009 | Published: 15 Jun 2009

BROCHURE: Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.

Posted: 20 Nov 2007 | Published: 20 Nov 2007

WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure.

Posted: 19 Oct 2007 | Published: 01 Oct 2007