Guide to using social media for customer support
sponsored by ComputerWeekly.com
WHITE PAPER:
Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow.
Posted: 21 Oct 2011 | Published: 25 Feb 2011
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Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
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Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
Posted: 02 May 2013 | Published: 31 Dec 2012
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How can we visually explore all our data assets Communications
sponsored by SAS Institute Inc.
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This resource describes how the right analytics platform can allow communications service providers to visually explore complex data assets in order to more easily mine customer insights and identify business opportunities.
Posted: 28 Mar 2013 | Published: 31 Dec 2012
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How To Choose Between Generic and Industry-Specific ERP Systems
sponsored by Epicor Software Corporation
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This resource outlines eight tips that can help you simplify the enterprise resource planning (ERP) selection process and choose between a generic and industry-specific ERP platform.
Posted: 24 Apr 2013 | Published: 24 Apr 2013
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How to choose between in-house and outsourced SAP managed services
sponsored by ComputerWeekly.com
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In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.
Posted: 21 Oct 2011 | Published: 09 Dec 2010
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How to Get Rid of Stage Fright Before Your Next Presentation
sponsored by Citrix Online Go To Meeting
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This brief by Matt Abrahams, communication and presentation expert, explores how you can shake your stage fright to present with confidence.
Posted: 01 Apr 2013 | Published: 01 Apr 2013
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HP Procurement Services: Boost Margins with Proven Global Spending Strategies
sponsored by Hewlett-Packard Company
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This resource explains how outsourcing your procurement activities to a trusted business partner can help you reduce costs, improve productivity, increase compliance, and more. See how you can set the stage for financial success by reading on now.
Posted: 28 Mar 2013 | Published: 31 Aug 2010
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HPC maturity benchmark 2012
sponsored by IBM
WHITE PAPER:
Grid technology is maturing, yet the pressure to increase computing capabilities has never been higher. This resource details the results of a recent high performance computing survey, providing a grid maturity benchmark that will help you plan a more intelligent grid strategy.
Posted: 28 Mar 2013 | Published: 28 Mar 2013
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IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting
sponsored by IBM
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This resource introduces a portfolio of cloud-based strategies that allow organizations of all shapes and sizes to benefit from advanced analytics – without the need for infrastructural changes, expensive software, or analytics expertise.
Posted: 10 Apr 2013 | Published: 31 Mar 2013
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IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility
sponsored by IBM
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Consult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success.
Posted: 07 May 2013 | Published: 31 Jul 2011
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IDC: The Business Value of Entry-Level Enterprise Storage
sponsored by Hitachi Data Systems
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In this short white paper, learn how to deploy the next-generation of entry-level arrays to businesses that are budget-conscious, but also cannot afford to compromise on technology.
Posted: 24 Apr 2013 | Published: 31 Oct 2012
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Healthcare IT Breakthrough: Evolving to Advanced Integration Technology
sponsored by InterSystems Corporation
WHITE PAPER:
Using examples from six healthcare organizations, this document presents a business case for replacing interface engines, with the advanced capabilities of the InterSystems Ensemble rapid integration and development platform.
Posted: 04 Apr 2012 | Published: 31 Aug 2010
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How CIOs can drive growth, business flexibility and innovation in a flex-pon-sive* company
sponsored by IBM
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This white paper is a study on the business value of service-oriented architecture (SOA). What they found was that those companies moving to what we would call the flex-pon-sive* world were seeing the results in flexibility from SOA.
Posted: 06 Oct 2009 | Published: 01 Apr 2007
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How Companies Leverage BizX Software to Drive Excess Shareholder Return
sponsored by SuccessFactors
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This paper highlights the results of a study commissioned to derive what business execution practices are actually driving shareholder value. Read this now and learn why companies that aligned its goals, rated users on the achievement of them and leveraged business execution software to increase their execution achieved elevated stock returns.
Posted: 09 Oct 2012 | Published: 27 Apr 2012
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How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency
sponsored by Sterling Commerce, An IBM Company
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This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
Posted: 11 Sep 2009 | Published: 01 Sep 2009
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How to Transform Your Business - A Strategic Roadmap for Delivering Value
sponsored by SAP America, Inc.
WHITE PAPER:
Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
Posted: 14 May 2012 | Published: 14 May 2012
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How to Transform Your Business: A Strategic Roadmap for Delivering Value
sponsored by SAP America, Inc.
WHITE PAPER:
Inside this white paper, learn about the top priorities for executives and the challenges for achieving them. Then, discover the information platform that is allowing organizations to consolidate their business and IT goals to encourage an environment of innovation and growth.
Posted: 28 Jul 2011 | Published: 28 Jul 2011
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IBM Business Process Manager -- Powerfully Simple
sponsored by IBM
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IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
Posted: 07 Jul 2011 | Published: 07 Jul 2011
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IBM Global CIO Study - Implications for IT Managers
sponsored by IBM
WHITE PAPER:
Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.
Posted: 17 Jun 2010 | Published: 21 Dec 2009
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IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
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Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011
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IBM Smart Analytics: Working Smarter with Analytics
sponsored by IBM
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Read this white paper and find out how the IBM Smart Analytics System can arm your organizations’ decision makers with the insights needed to achieve mission goals and address the challenges of tomorrow.
Posted: 16 Apr 2011 | Published: 15 Apr 2011
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IBM Tivoli System Automation Application Manager
sponsored by IBM
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IBM Tivoli® System Automation Application Manager offers unsurpassed capabilities designed to help meet high levels of availability for mission-critical composite business applications, reduce unplanned downtime, improve business flexibility, and meet strict SLAs across complex heterogeneous environments. Read on to learn more.
Posted: 25 Oct 2010 | Published: 24 Jun 2010
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IDC White Paper: Making the Business Case for IT Consolidation
sponsored by Hewlett-Packard Company
WHITE PAPER:
IDC believes that IT organizations are constantly being asked to do more with less. This analyst report will look at some of the key triggers CIOs look for when deciding to consolidate as well as getting started with consolidation and its impact on the business.
Posted: 26 Jun 2009 | Published: 01 Apr 2008
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IDC: High-Performance Human Capital Management Systems Propel People Power
sponsored by SAP America, Inc.
WHITE PAPER:
Learn about strategies for organizations facing the prospects of upgrading or replacing their human capital management (HCM) systems in order to handle business growth and streamline internal processes.
Posted: 14 Feb 2008 | Published: 01 Feb 2008
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Improving IT Economics and Gaining Business Value with CA Enterprise IT Management Software: An ROI Study
sponsored by CA Technologies.
WHITE PAPER:
This paper details a study that used standard IDC ROI methodology to calculate the costs of performing common IT administrative, operational, and support functions. With the recent dislocations in the world economy, the findings here can guide your company to increased productivity, cost savings, and revenue.
Posted: 30 Apr 2009 | Published: 30 Nov 2008
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