Online Travel Services White Papers

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May 25, 2013

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Online Travel Services
ALSO CALLED: Travel Services, e-Tickets, Internet Travel Services, eTickets, Web-Based Travel Services, eTravel Services DEFINITION: An e-ticket (electronic ticket) is a paperless electronic document used for ticketing passengers, particularly in the commercial airline industry. Virtually all major airlines now use this method of ticketing.When a customer books a flight by telephone or using the Web, the details of the reservation are stored in a computer. The customer can request that a hardcopy confirmation be sent by postal … Definition continues below.
Online Travel Services White Papers (View All Report Types)
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G-Cloud Report: Service Management, Organisation & Governance Approach sponsored by ComputerWeekly.com WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: IT Services

G-Cloud Report: Service Specification Approach sponsored by ComputerWeekly.com WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Gartner: Five Roles for Government in Cloud Computing sponsored by ComputerWeekly.com WHITE PAPER: As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific. Posted: 24 Oct 2011 \| Published: 02 Aug 2010 TOPICS: Cloud Computing \| Cloud Management \| Governments \| IT Services

Gartner: The role of the IT department in mergers and acquisitions sponsored by ComputerWeekly.com WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. Posted: 24 Oct 2011 \| Published: 13 Jul 2010 TOPICS: IT Infrastructure \| IT Management \| IT Services \| Mergers and Acquisitions

Get Certified - Avaya Communication Manager sponsored by Global Knowledge WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Certificate in Computer Programming \| Certification Programs \| CIOs \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| Training \| Training and Educational Services \| Training Software

Get value sooner. HP Enterprise Cloud Services for SAP Applications sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget. Posted: 06 Jul 2012 \| Published: 06 Jul 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing

Global sourcing trends 2011 sponsored by ComputerWeekly.com WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. Posted: 24 Oct 2011 \| Published: 26 Jan 2011 TOPICS: IT Services \| Outsourcing

How to tackle trust and co-operation sponsored by ComputerWeekly.com WHITE PAPER: It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. Posted: 25 Oct 2011 \| Published: 10 Nov 2010 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software

How Virtualization and Cloud Computing Move SMBs Forward sponsored by VMware, Inc. WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations. Posted: 08 Aug 2012 \| Published: 29 Jun 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Small Businesses

HP Service Health Analyzer: Decoding the DNA of IT performance problems sponsored by Hewlett-Packard Limited WHITE PAPER: CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise. Posted: 06 Mar 2012 \| Published: 01 Dec 2011 TOPICS: Application Performance Management \| IT Service Management \| IT Services \| Predictive Analytics \| Predictive Analytics Software \| Predictive Performance Management

IBM® PureFlex™ System: The Future of Datacenter Management sponsored by IBM WHITE PAPER: Read this white paperto learn about an expert integrated system that creates the cohesive infrastructure needed to satisfy evolving business requirements. Posted: 16 Jul 2012 \| Published: 02 May 2012 TOPICS: Cloud Computing \| Cloud Storage Strategy \| Data Center Consolidation \| Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Services

IBV Study: Capitalizing on the Power of the Smarter Consumer sponsored by IBM WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail. Posted: 07 May 2013 \| Published: 28 Feb 2011 TOPICS: Consumer Electronics Industry \| Consumer Market \| Consumer Packaged Goods Industry \| eCommerce \| eCommerce Services \| eCommerce Software \| Market Trends \| Marketing \| Online Shopping \| Retail Trade Industry \| Sales

Gaining Efficiency and Business Value through Better Management of your IT Infrastructure sponsored by IBM WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Gartner Magic Quadrant: Selecting a vendor sponsored by IBM WHITE PAPER: The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. Posted: 17 May 2012 \| Published: 03 Nov 2011 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| CIOs \| eCommerce \| eCommerce Services \| Vendor Selection \| Vendors

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights sponsored by SAP America, Inc. WHITE PAPER: This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately. Posted: 20 Sep 2010 \| Published: 20 Sep 2010 TOPICS: Business Performance Management \| Business Performance Management Software \| Governance, Risk, Compliance (GRC) \| IT Service Management \| IT Services \| Regulatory Compliance \| Risk Assessment \| Risk Management \| SAP (Product)

How to Address Your Top Tech Problems sponsored by AT&T Corp WHITE PAPER: For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues. Posted: 04 Aug 2010 \| Published: 04 Aug 2010 TOPICS: CIOs \| Email \| IT Services \| IT Spending \| Mobile Device Management \| Office Applications Software \| Technical Support Staff \| Wireless Networks

How to Shed Redundant Customizations for a Lighter Upgrade sponsored by Panaya, Inc. WHITE PAPER: Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades. Posted: 02 Mar 2012 \| Published: 02 Mar 2012 TOPICS: Database Management \| Database Management Software \| eBusiness \| eBusiness Services \| eBusiness Software \| Oracle (Product) \| Software Upgrades

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online sponsored by VeriSign EMEA WHITE PAPER: If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper. Posted: 18 Feb 2011 \| Published: 18 Feb 2011 TOPICS: eCommerce \| eCommerce Services \| Online Payments \| Security Management \| Security Standards \| SSL

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives sponsored by Hewlett-Packard Company WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB. Posted: 24 Aug 2007 \| Published: 01 Jan 2007 TOPICS: Change Management \| CMDB \| IT Governance \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Network Configuration Management

IBM Service Management for the Intelligent Utility Network sponsored by IBM WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. Posted: 06 Dec 2010 \| Published: 06 Dec 2010 TOPICS: Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Cost Benefit Analysis \| Enterprise Applications Software \| IT Service Management \| IT Services \| IT Systems \| Network Applications Software \| ROI \| SCADA \| Service Level Management \| Utilities Industry

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

IBM Tivoli Service Request Manager White Paper sponsored by IBM WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. Posted: 22 Oct 2010 \| Published: 15 Jan 2010 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Identify and Leverage Your Existing Service Life Cycles sponsored by IBM WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. Posted: 22 Jul 2010 \| Published: 22 Jul 2010 TOPICS: Business IT Alignment \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER: The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: 15 Oct 2009 \| Published: 01 Mar 2009 TOPICS: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

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ONLINE TRAVEL SERVICES DEFINITION (continued): … mail, but it is not needed at the check-in desk. A confirmation number is assigned to the passenger, along with the flight number(s), date(s), departure location(s), and destination location(s). When checking in at the airport, the passenger simply presents positive identification. Then necessary boarding passes are issued, and the passenger can check luggage and proceed through security to the gate area.The principal advantage of e-ticketing is the fact that it reduces booking expense by eliminating the need for printing and mailing paper documents. Another advantage is that it eliminates the …
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