IT Management Leadership

WHITE PAPER: For many years, server-based computing has been seen as a means of, at best, providing those within highly task-based environments with a controlled desktop environment.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.

Posted: 07 May 2012 | Published: 07 May 2012

WHITE PAPER: There is no question that the past two financial years have been tough – IT budgets have been cut and IT managers have been under pressure to deliver more for less. But attitudes are changing, things are looking up and there’s a renewed sense of optimism within IT departments.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: When planning for cloud adoption, there are many factors you must consider. This white paper discusses the strategy one of your peers is utilizing for a successful cloud migration. Discover key components to consider during the move and gain insights on how to ensure a smooth transition.

Posted: 25 Apr 2012 | Published: 25 Apr 2012

WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: Different Emerging Information Technologies (EIT) have different impacts upon a business. Some EIT should be used as technical tools for supporting business to make business more efficient or effective; othersshould be used as strategic tools for leading, not merely supporting, a business to make a difference.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Access this resource to discover what makes up an enterprise-grade digital transformation strategy. Gain insight into the 3 transformation paths available, 4 factors to consider before choosing a transformation policy, and 5 critical components an effective strategy must contain.

Posted: 22 May 2012 | Published: 22 May 2012