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ALSO CALLED: Computer Service Industry, Information and Communications Technology Industry, Information and Communication Technologies Industry, Information Technology Industry, Computer Services Industry, ICT Industry, IT Services Industry, IT Service Industry
DEFINITION: ICT (information and communications technology - or technologies) is an umbrella term that includes any communication device or application, encompassing: radio, television, cellular phones, computer and network hardware and software, satellite systems and so on, as well as the various services and applications associated with them, such as videoconferencing and distance learning. ICTs are often spoken  … 
Definition continues below.
IT Industry White Papers (View All Report Types)
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Healthcare Email Management: Balancing Security, Compliance, and Cost
sponsored by Mimecast
WHITE PAPER: This white paper discusses a number of email management challenges facing healthcare CIOs, including HITECH and HIPAA compliance, budget constraints, cloud-based email and collaboration technologies, and data security.
Posted: 17 Dec 2014 | Published: 17 Dec 2014


DevOps Q&A: Essential components, implementation roadblocks
sponsored by Rackspace
WHITE PAPER: This white paper contains insights from technology leaders on the trials and successes of collaboration between Development and Operations teams, and provides suggestions for companies looking to adopt the DevOps mindset.
Posted: 03 Sep 2014 | Published: 29 Aug 2014


Storage Configuration Guide: Choosing the Right Architecture
sponsored by Imation Corp.
WHITE PAPER: This white paper analyzes the crucial steps to designing a storage system that meets modern demands.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Imation Corp.

Five Major Trends for MSPs to Watch
sponsored by Solarwinds N-able
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

Solarwinds N-able

Microsoft Office 365: Strengthening Security, Compliance, and Control
sponsored by Mimecast
WHITE PAPER: This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365.
Posted: 12 Jun 2014 | Published: 20 Feb 2014


Why European Data Protection Law Supports the Use of Managed Security Services
sponsored by Dell SecureWorks
WHITE PAPER: This white paper debunks common misconceptions about European data protection law, considers the characteristics of an excellent Managed Security Services Provider for data protection law purposes, and more.
Posted: 02 Apr 2014 | Published: 31 Aug 2013

Dell SecureWorks

The Importance of Continuity in Office 365 Environments
sponsored by Mimecast
WHITE PAPER: This white paper discusses the risks of email downtime and the importance of continuity in Microsoft Office 365 environments.
Posted: 06 Aug 2013 | Published: 06 Aug 2013


8 Best Practices for Securing Enterprise Data Sources and Achieving Compliance
sponsored by IBM
WHITE PAPER: This informative white paper explains why organizations need to adopt a more proactive, systematic approach to securing sensitive data and addressing compliance requirements amid the digital information explosion.
Posted: 30 Jul 2013 | Published: 30 Jul 2013


HP Security Cyber Risk Report
sponsored by Hewlett-Packard Company
WHITE PAPER: This HP Security Cyber Risk Report provides industry-wide data on vulnerabilities in software, mobile, and web applications; examines how specific technologies like iOS, Android, and JAVA contribute to the attack surface; and more.
Posted: 19 Nov 2014 | Published: 31 Jan 2014

Hewlett-Packard Company

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014


Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013


IDC Flash: IBM Releases IAM for Mobile, Cloud and Enterprise
sponsored by IBM
WHITE PAPER: Gain insights into IBM's threat-aware IAM solutions focused on enabling identity as the new security perimeter.
Posted: 09 Oct 2014 | Published: 29 Nov 2013


SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013


Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014


The Big 4 in IT Evolution and How They Affect Your Integration Strategy
sponsored by IBM
WHITE PAPER: This infographic illustrates the impact of the "Big 4" forces in the evolution of IT—big data, the cloud, mobility, and social forces—providing statistics that depict how each force is already impacting workplaces, as well as their effects on B2B integration.
Posted: 04 Sep 2014 | Published: 04 Sep 2014


Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014


Enterprise Information Security in Transition
sponsored by IBM
WHITE PAPER: This white paper boils the reasons behind current issues in the information security field down into four major causes, and also lays out a list of specific, detailed changes that need to be made to the enterprise security model for these core issues to be resolved.
Posted: 28 Jul 2014 | Published: 31 Oct 2012


The Evolution of Application Vulnerabilities, Spam Threats, and Incident Response
sponsored by IBM
WHITE PAPER: This report details the many breaches and security incidents that have plagued organizations in recent years; threats from past years that are currently showing signs of resurgence; and issues to be aware of in today's security landscape.
Posted: 24 Jul 2014 | Published: 30 Jun 2014


Exposing the Cybersecurity Cracks: A Global Perspective
sponsored by Websense, Inc.
WHITE PAPER: This eye-opening reviews data collected from nearly 5000 experienced IT workers regarding deficiencies in the ways that their companies attempt to think about, fight, and detect security breaches.
Posted: 01 Jul 2014 | Published: 30 Apr 2014

Websense, Inc.

Taming the Digital Dragon: The 2014 CIO Agenda
sponsored by Gartner
WHITE PAPER: Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
Posted: 27 Jun 2014 | Published: 27 Jun 2014


How the Convergence of Cloud, Big Data, Mobile, and Social Forces Impacts Global Business
sponsored by IBM
WHITE PAPER: This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
Posted: 16 Jun 2014 | Published: 13 May 2014


Is Technology Taking the Human Touch Out of Human Resources?
sponsored by NGA Human Resources
WHITE PAPER: This informative white paper dives into the fundamental challenges today's HR department is grappling with and points to the top objective of HR leaders: to develop and employee experience that aligns with business needs.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

NGA Human Resources

Storage: Economics Remains Crucial
sponsored by IBM
WHITE PAPER: Read this informative resource to find out what characteristics drive IT.
Posted: 14 Apr 2014 | Published: 31 Oct 2012


Evolving Security Technologies Present New Opportunities for Businesses
sponsored by Fortinet, Inc.
WHITE PAPER: This exclusive paper examines the technologies that are changing the enterprise and effects that they have on your security environment. Read on and also learn about emerging security trends and requirements that can help keep your organization safe as technologies evolve.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Fortinet, Inc.

The Business Technology Value Scorecard
sponsored by Apptio
WHITE PAPER: In July 2013, the Technology Business Management Council commissioned Forrester Consulting to evaluate the metrics that CIOs use to convey the contribution of technology to business goals. Forrester found that an optimal BT value scorecard would span four areas: health, delivery, outcome, and agility.
Posted: 16 Oct 2013 | Published: 30 Sep 2013

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IT INDUSTRY DEFINITION (continued): …  of in a particular context, such as ICTs in education, health care, or libraries. The term is somewhat more common outside of the United States. According to the European Commission, the importance of ICTs lies less in the technology itself than in its ability to create greater access to information and communication in underserved populations. Many countries around the world have established organizations for the promotion of ICTs, because it is feared that unless less technologically advanced areas have a chance to catch up, the increasing technological advances in developed nations will only … 
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