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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
WHITE PAPER:
According to a recent survey, 80% of organizations are either completely blind or have gaps in monitoring their cloud environments. Open up this white paper to see how to get the broad visibility and deep insights you need to gain control of your diverse IT environments, while saving both time and money for your organization.
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This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
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Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision.
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Access this paper to find out how, with the help of enterprise service management, your organization can better support its employees by providing a better service experience from their business services.
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Read this paper to learn what three technologies are currently used in Western Digital's HDDs that make it possible to increase storage capacity to 18 terabytes and 20 terabytes in a 1 inch casing.
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Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.