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The back office front and center
sponsored by Aspect
WEBCAST: Unfortunately, when 42% of customer experience decision makers say they can't effectively manage the end-to-end workflow of customer interactions, it's clear that inefficient processes can have serious repercussions. Watch this brief video to learn how to optimize people, processes, and insights to transform back-office operations.
Posted: 11 Mar 2014 | Premiered: Mar 11, 2014

Aspect

Mobility and its impact on the contact centre
sponsored by Aspect
WEBCAST: The number of mobile devices in use is growing exponentially, and Gartner predicts that by 2015 over 80% of handsets sold in mature markets will be smartphones. So how can your contact center organization take advantage of the mobile boom?
Posted: 05 Mar 2014 | Premiered: Sep 30, 2013

Aspect

Automated Management and Monitoring for your IT System
sponsored by CentraStage
WEBCAST: This brief video explores the benefits of automated IT monitoring and management and how your business can best utilize this tool.
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

Predictive Insights: Undiagnosed Outages Use Case
sponsored by IBM
VIDEO: System outages can cause your business significant time and money, and traditional monitoring applications often don't track all of the system's metrics. You need a proactive approach to problem and performance management to prevent those outages before they occur.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

N-able’s RMM solution is now better than ever!
sponsored by N-able Technologies
WEBCAST: This helpful video takes a look at a solution that is designed specifically to help MSPs provide high-quality services efficiently and effectively while proactively managing the users' IT environments.
Posted: 01 Oct 2013 | Premiered: Oct 1, 2013

N-able Technologies

Optimizing Systems of Engagement & Capture Operations with Analytics
sponsored by Kofax, Inc.
WEBCAST: Tune into the following webinar to uncover an analytics solution that can work seamlessly in an enterprise capture environment. Learn how this solution can enable your business to achieve a clear understanding of your operational performance and more.
Posted: 02 Apr 2014 | Premiered: Apr 2, 2014

Kofax, Inc.

HP Fundamentals: Decreasing IT Risk in the age of cloud, big data, and virtualization
sponsored by Hewlett-Packard Company
WEBCAST: Watch this informative webcast to discover how you can lower the risk of adopting more complex IT innovations, such as cloud and virtualization, so your organization can reap the benefits of such technologies without sacrificing security.
Posted: 07 Apr 2014 | Premiered: Apr 2, 2014

Hewlett-Packard Company

Manage Your Data Better with SAP HANA
sponsored by SAP America, Inc.
VIDEO: In this video, learn how SAP HANA, a next-generation data management platform, can manage transactional and analytics data in the same database, simplifying your IT environment and giving you real-time access to data.
Posted: 16 Oct 2013 | Premiered: 14 May 2012

SAP America, Inc.

Enhancing Security with Intel® Trusted Execution Technology
sponsored by Dell, Inc. and Intel®
VIDEO: This video explains – in less than five minutes – how to enhance security with Intel Trusted Execution Technology (TXT). View now to learn more about this hardware-based security solution that can help you boost platform security, support compliance, protect virtualized data centers' clouds, and more!
Posted: 29 Aug 2013 | Premiered: 29 Aug 2013

Dell, Inc. and Intel®

Get Quick & Easy Access to IT Staffing with IM Link
sponsored by Ingram Micro
WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
Posted: 12 Dec 2013 | Premiered: Oct 25, 2013

Ingram Micro
 
 
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