IT Management  >   Systems Operations  >   Systems Management  >   Contact Center Management  >  

WFM

RSS Feed    Add to Google    Add to My Yahoo!
WFM Multimedia (View All Report Types)
 
Deliver Upon Customers' Ever-Growing Expectations
sponsored by Genesys
VIDEO: Using one man's adventures in online automotive shopping as an example, you'll explore ways to build exceptional customer relationships across all phases of an omnichannel journey.
Posted: 13 Jun 2016 | Premiered: 13 Jun 2016

Genesys

Customer Experience in the Digital Age
sponsored by Dimension Data
VIDEO: In this video, explore the importance of customer service as a brand differentiator, and how an integrated, omni-channel approach to customer interactions yields the most benefit. Gain insight into how you can keep up with customer demands across all channels and make your brand stand out.
Posted: 03 May 2016 | Premiered: 07 Dec 2015

Dimension Data

Benchmark Your Omnichannel Customer Service Readiness
sponsored by Genesys
WEBCAST: Omnichannel customer service is the new norm in our mobile-first world. This upcoming webcast will help you determine where your omnichannel presence stands, where to go, and figure out how much value this adds to your business.
Posted: 22 Aug 2016 | Premieres: Sep 14, 2016

Genesys

IT Best Practices for Managing (or Inheriting!) Public Cloud Workloads
sponsored by Embotics
WEBCAST: Many workloads don't need to be running 24/7, but it's easy to forget to power them down which can give you a nasty surprise that is your monthly bill. Automation can help you reduce public cloud spending by 65% by scheduling on/off times for non-production instances. In this webcast, learn how other organizations are overcoming these pains.
Posted: 23 Aug 2016 | Premiered: May 18, 2016

Embotics

ITSM Drives Digital Transformation at the NHS Education for Scotland
sponsored by ServiceNow
VIDEO: In this brief video, Christopher Wroath, Interim Director of Digital Transformation, explains why not changing to a service management culture is not an option at the NHS Education for Scotland. Uncover how this enables them to demonstrate a properly integrated service-led experience for trainees.
Posted: 02 Mar 2016 | Premiered: 05 Nov 2015

ServiceNow

How the HC380 is Changing the Hyper-Converged Market
sponsored by Hewlett Packard Enterprise
VIDEO: This video dives into one particular hyper-converged system and examines how it's changing the market unlike any other system in the field. View now and learn what the hyper-converged market holds in the future.
Posted: 11 May 2016 | Premiered: 11 May 2016

Hewlett Packard Enterprise

Operational Excellence: Transforming Your Virtual Workplace and Digital Diversity
sponsored by Atos
VIDEO: Find out how to ensure continuity in the face of digitally disruptive technologies, by discovering how to standardize granular business processes and utilize technology interfaces that enable seamless and dynamic construction of end-to-end capabilities.
Posted: 27 Jun 2016 | Premiered: 27 Jun 2016

Atos

CapEx vs. OpEx: Discovering Emerging Server and Storage Savings Options
sponsored by Curvature
WEBCAST: Tune into this webinar to examine several alternative server strategies to help maximize capacity of your servers and storage while staying within IT budget and also discover smarter capacity planning for your data center, buying for CapEx vs. OpEx, and more.
Posted: 01 Jun 2016 | Premiered: Mar 22, 2016

Curvature

Cut Through the Hype of Hyper-Converged
sponsored by NTT ICT
VIDEO: Get informed about the truth behind hyper-converged infrastructure in the following webcast featuring HPE's Director of Software-Defined Storage, Rob Strechay. Learn where this technology fits, where it doesn't; how to utilize it in your own business and more.
Posted: 05 Aug 2016 | Premiered: 16 Dec 2015

NTT ICT

Chas Dye the Database Guy on Performance
sponsored by Pure Storage
VIDEO: Free yourself from the shackles of physical I/O. Find out how flash enables better performance and simple management.
Posted: 24 Mar 2016 | Premiered: 24 Mar 2016

TOPICS:  IT Management
Pure Storage
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.
Browse by Report Type:
WFM White Papers | WFM Multimedia | WFM IT Downloads

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement