In the current economic environment it's become vitally important for organizations selling into healthcare to focus on the key sales and marketing activities that will drive results. In order to do that you need to know you're working with the best healthcare commercial intelligence possible.
The vast majority of provider call centers are built on legacy technology that's not built to unify data from voice, digital, and in-person interactions, offer channel choice, or empower self-service options that do more than frustrate.This whitepaper explores a better way.
Influenced by their consumer interactions, patients now expect easy, seamless, and personalized healthcare experiences.Gain insights from our major global research survey that show how healthcare providers are rethinking and repositioning contact centers in support of a reimagined PX.
Much of this exorbitant spending can be blamed on the fragmented, disjointed processes and systems that healthcare staff use to create claims. Manual patient registration tasks are time-consuming, repetitive and vulnerable to human error, which results in expensive claims denials.
Connected medical devices are becoming more widespread in healthcare, but security and management options are limited for IT teams. This e-guide will teach you how to devise a plan to secure each device from surface attacks and cyberthreats. Plus, see how several vendors are tackling this problem and offering tools to keep patient data safe.
IT staffers should consider using additional applications to track all relevant devices and applications that could pose a security risk. Learn how to best protect patient data with simple security updates and ensure HIPAA compliance to lessen vulnerabilities.
This crucial white paper takes an in-depth look at the new care models that have emerged, such as accountable care and integrated health, discussing their benefits and effectiveness in cutting costs and improving collaboration.
This white paper helps to clear up some confusion surrounding the requirements mandated by health care reform by addressing three key areas: reforms already in place, looming deadlines foremployers, and open issues for individuals.
