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ALSO CALLED: v-Commerce, Voice Commerce, Voice-enhanced Electronic Commerce
DEFINITION: Coined by Nuance Communications, Menlo Park, CA, (www.nuance.com), which founded, along with others, the V-Commerce Alliance to promote a framework for this service. V-Commerce uses speech recognition to allow voice transactions such as an order or query to be made over the phone, via a PC using the Internet or any other audio-enabled device that communicates with a network. Although it has a limited,  … 
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vCommerce Reports
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12 Ways to Make Your E-Commerce Customers Love You
sponsored by New Relic
RESOURCE: Stop sending your customers to your competitors! In this helpful blog post, discover 12 ways to make your e-commerce customers fall in love with your business, and unlock expert tips for building ongoing customer loyalty.
Posted: 15 Jul 2019 | Published: 09 Feb 2018

New Relic

3 Apps Critical to Financial Services
sponsored by Mendix
WHITE PAPER: With 72% of banking users accessing services and products through mobile platforms, an overwhelming 67% found their experiences unsatisfactory due to poor interfaces and functionality. Download this digital guide to review 3 types of applications financial services need to enhance their product, service, and end-user experience.
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Mendix

4 Reasons Ecommerce Businesses Need an OMS
sponsored by SFG
WHITE PAPER: In this white paper, explore how ecommerce businesses can streamline their business processes with an order management system (OMS). Uncover 4 reasons your ecommerce organization should consider an OMS, and review your software options with SFG.
Posted: 16 Aug 2019 | Published: 16 Aug 2019

SFG

5 Lessons Your Business Can Learn from Business Process Automation Leaders
sponsored by K2
RESOURCE: To improve your own company's strategy, discover 5 ways trailblazing organizations are approaching business process automation differently.
Posted: 12 Jan 2018 | Published: 31 Dec 2017

K2

5 Principles for Enterprise Architects
sponsored by Mendix
WHITE PAPER: The emergence of wide-ranging tools like cloud, mobile IoT, and analytics has put organizations in a place where they need personnel to effectively lead the implementation. Download the 5 principles of a strong enterprise architect in order to understand digital priorities and how to support them.
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Mendix

5 Quick Wins for Salesforce-Driven Processes
sponsored by K2
VIDEO: Find out how you can connect multivendor environments comprised of platforms like Salesforce and Microsoft Office without having to write extensive code.
Posted: 05 Jan 2018 | Premiered: 02 Jan 2018

K2

5 Reasons to Look to Digital Process Automation
sponsored by K2
WHITE PAPER: Glance over five of the ways that digital process automation (DPA) can breathe new life into existing IT investments, encouraging higher performance and giving way to smarter automation opportunities – and not just in day-to-day tasks.
Posted: 06 Feb 2019 | Published: 06 Feb 2019

K2

5 Signs It's Time to Partner with a Retail Technology Provider
sponsored by SFG
WHITE PAPER: In this white paper, explore 5 signs it's time to partner with a retail technology provider. Review how ecommerce businesses can benefit from retail technology partners, and discover if SFG is right for your organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

SFG

5 Things Buyers Want & Like About AI Chatbots
sponsored by DMI Inc
WHITE PAPER: Customer experience has reached the pinnacle of businesses success, but it has become an extremely time and resource intensive priority. Download this chatbot guide which overviews 5 data points proving why businesses should consider implementing AI chatbots to meet customer needs.
Posted: 14 Nov 2019 | Published: 14 Nov 2019

DMI Inc

5 Trends That Are Changing Sales Cycles — and How to Win
sponsored by Smartsheet
WHITE PAPER: Use this whitepaper for insights into project management aimed to address onboarding and execution through understanding 5 IT trends in sales cycles.
Posted: 15 Nov 2019 | Published: 15 Nov 2019

Smartsheet

7 Advantages of a Flexible Order Management System
sponsored by SFG
WHITE PAPER: Inside, review how a flexible and robust OMS can keep your customers happy without sacrificing order process visibility. Uncover the essential features of a flexible OMS, and explore how a flexible OMS can help your organization improve its business prospects.
Posted: 15 Aug 2019 | Published: 15 Aug 2019

SFG

A clearer horizon. Do CIOs have more clarity about cloud computing?
sponsored by ComputerWeekly.com
IT BRIEFING: This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
Posted: 01 Dec 2011 | Published: 01 Dec 2011

ComputerWeekly.com

A Computer Weekly buyer's guide to retail technology
sponsored by ComputerWeekly.com
EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.
Posted: 17 Oct 2018 | Published: 17 Oct 2018

ComputerWeekly.com

A VAR's Guide to Efficient Quoting
sponsored by ConnectWise
EBOOK: In this e-book, find out how to update legacy quoting tools like spreadsheets with a cloud-based configure-price-quote (CPQ) platform. Plus, discover 8 pitfalls of manual quoting and learn how to speed up your fulfillment process and boost sales rep productivity.
Posted: 13 Mar 2018 | Published: 13 Mar 2018

ConnectWise

Accelerate Incident Response Time by 90%
sponsored by Ayehu
WHITE PAPER: With an automated SOC incident response, IT can respond up to 90% faster with zero errors versus traditional response teams. Download this SOC whitepaper which dives in 7 benefits of automated incident response.
Posted: 08 Nov 2019 | Published: 08 Nov 2019

Ayehu

11 Habits for Highly Successful BPM Programs: Proven Steps for Getting Started with Process Improvement
sponsored by IBM
WHITE PAPER: Read this paper for an outline of the steps an organization needs to take to achieve enterprise-wide business process management success.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

5 Mistakes Auditing Virtual Environments (You Don't Want to Make)
sponsored by HyTrust
WHITE PAPER: Read this expert guide to ensure your virtual environment is in compliance with PCI DSS 2.0 and avoid common errors made in the auditing process.
Posted: 21 Jul 2011 | Published: 21 Jul 2011

HyTrust

5 Steps toward Disaster Preparedness
sponsored by Cisco Systems, Inc.
WHITE PAPER: For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities. This paper explains five key steps to consider when implementing a program for your company.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

9 Steps to Building a Business Case for B2B Integration
sponsored by IBM
WHITE PAPER: Putting together a business case does not rank high on most IT executives’ list of favorite activities. But the ability to put together a compelling case is now more than ever a core competency. This paper explains how you can significantly increase your chances of approval if you follow the nine steps provided within.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

A Comprehensive Best Practice Approach to Business Resilience and Risk Mitigation
sponsored by IBM
WHITE PAPER: This white paper serves as a comprehensive, best-practices approach to business resilience and risk mitigation. Common types of risk and the steps organizations must take to develop an effective risk mitigation strategy are discussed.
Posted: 29 May 2008 | Published: 01 Sep 2007

IBM

A New Model for Healthcare Transformation
sponsored by DellEMC and Intel®
WHITE PAPER: This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

DellEMC and Intel®

A Practical Guide to Choosing the Right Agile Tools
sponsored by IBM
DATA SHEET: This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow.
Posted: 11 Sep 2009 | Published: 11 Sep 2009

IBM

About to Buy Guide: Building a Business Case for DR
sponsored by SearchCIO.com
EGUIDE: Are you a CIO looking to justify your DR project to upper management? This Q&A with Paul Kirvan, a consultant with more than 20 years of experience in business continuity management, will give you a perspective on the overall issue of DR and why your organization should implement a documented backup plan.
Posted: 05 Mar 2013 | Published: 05 Mar 2013

SearchCIO.com

About to Buy Guide: How to Succeed in Social Networking and Collaboration
sponsored by SearchCIO.com
EGUIDE: In this expert E-Guide, President of The Real Story Group Tony Byrne describes the importance of homing in on specific business applications and of getting IT involved in the implementation—as well as why integration of social tools remains a problem. Read now to learn more.
Posted: 14 Mar 2013 | Published: 28 Sep 2012

SearchCIO.com

Accelerate ROI for Business Process Management with IBM Solutions Designed for Rapid Deployment
sponsored by IBM
WHITE PAPER: With IBM products, services and programs, businesses can develop business process management solutions to support their business priorities and objectives, both now and in the years ahead. Read this paper to learn how.
Posted: 02 Jul 2010 | Published: 15 Jan 2010

IBM
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