$40K Saved In Operational Costs In Less Than A Year
sponsored by Liongard
CASE STUDY:
An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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2017 Middle East Salary Survey Infographic
sponsored by ComputerWeekly.com
DATA SHEET:
Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region.
Posted: 12 Sep 2017 | Published: 12 Sep 2017
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2017 Salary Survey ANZ Infographic
sponsored by ComputerWeekly.com
DATA SHEET:
Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 12 Sep 2017 | Published: 13 Sep 2017
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2017 Salary Survey ASEAN Infographic
sponsored by ComputerWeekly.com
DATA SHEET:
Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 12 Sep 2017 | Published: 13 Sep 2017
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2017 UKI Salary Survey Infographic
sponsored by ComputerWeekly.com
DATA SHEET:
Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 08 Sep 2017 | Published: 08 Sep 2017
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020
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2020 Naughty Vendor List Revealed
sponsored by ClearEdge
WEBCAST:
Each December, ClearEdge Partners, a consulting firm that advises IT buyers how to successfully negotiate with key IT vendors, looks back over the last twelve months at the behavior of the industry's top suppliers and shines a light on who's not been very nice to their customers. Check out this webinar to learn which vendors made the list.
Posted: 10 Sep 2021 | Premiered: Dec 15, 2020
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2021 UKI Salary Survey Analysis Video
sponsored by ComputerWeekly.com
EGUIDE:
We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 30 Mar 2021 | Published: 30 Mar 2021
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4 Reasons to Outsource Your IT Service Desk
sponsored by Netrix
EBOOK:
As technology evolves, IT leaders are left scrambling to head up new digital transformation efforts, while still needing to focus on day-to-day tasks. This makes long-term business planning nearly impossible. Open up this eBook to explore 4 benefits of partnering with a managed services provider to meet the specific IT needs of an organization.
Posted: 03 Aug 2021 | Published: 03 Aug 2021
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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Adapting IT operations to uncertain times
sponsored by ServiceNow
WHITE PAPER:
The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020
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An SRE journey to AIOp
sponsored by IBM
WHITE PAPER:
Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
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3 Bad Mistakes that will Sabotage Your ITSM Program
sponsored by ServiceNow
EGUIDE:
This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.
Posted: 14 Apr 2014 | Published: 14 Apr 2014
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3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs
sponsored by Dimension Data
WHITE PAPER:
This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.
Posted: 03 Feb 2014 | Published: 03 Feb 2014
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A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER:
Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014
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A Hybrid IT Approach to Virtualization & DevOps Management
sponsored by Red Hat
EGUIDE:
Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
Posted: 02 Feb 2017 | Published: 31 Jan 2017
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A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER:
This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011
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A Virtualization Roadmap from Dell and Intel
sponsored by DellEMC and Intel®
WHITE PAPER:
Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
Posted: 29 Apr 2010 | Published: 29 Apr 2010
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Accelerate IT Infrastructure Management for Better Business Value
sponsored by IBM
WHITE PAPER:
This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
Posted: 31 Jul 2012 | Published: 01 Aug 2011
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Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO:
IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013
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Alfred University Case Study: Higher Returns for Higher Education
sponsored by DellEMC and Intel®
CASE STUDY:
Read this case study to learn how Alfred University saved 80% on hardware, refreshing SunGard Higher Education Banner Unified Digital Campus infrastructure with Dell servers.
Posted: 02 Jul 2010 | Published: 01 Nov 2009
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All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER:
You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 31 Jul 2012 | Published: 29 Feb 2012
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ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER:
This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010
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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
sponsored by Nimsoft, Inc.
CASE STUDY:
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
Posted: 04 Nov 2009 | Published: 04 Nov 2009
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