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2017 Middle East Salary Survey Infographic sponsored by ComputerWeekly.com DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region. Posted: 12 Sep 2017 \| Published: 12 Sep 2017 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| IT Workforce \| Surveys

2017 Salary Survey ANZ Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 12 Sep 2017 \| Published: 13 Sep 2017 TOPICS: Careers \| IT Departments \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Training

2017 Salary Survey ASEAN Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 12 Sep 2017 \| Published: 13 Sep 2017 TOPICS: Careers \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Training

2017 UKI Salary Survey Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 08 Sep 2017 \| Published: 08 Sep 2017 TOPICS: IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Surveys

2019 Mid-Year Global Overview of Live OTT Sports sponsored by Intertrust ANALYST REPORT: Until recently, live sports has been a major force in keeping many subscribers tethered to their pay-TV subscription. However, with recent improvements in live streaming technology, sports fans are moving from traditional to online viewing at a steady pace. In this report, learn how OTT sports are evolving around the world. Posted: 13 Dec 2019 \| Published: 13 Dec 2019 TOPICS: Network Management \| Network Security \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Wireless Networks

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

5 Ways to Level Your Service Desk Using IT Process Automation sponsored by Ayehu WHITE PAPER: Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate. Posted: 01 Nov 2019 \| Published: 01 Nov 2019 TOPICS: IT Service Management \| IT Services

5th edition of the latest trends and insights for CIOs, CTOs and CDOs. sponsored by ComputerWeekly.com EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress. Posted: 29 Jun 2017 \| Published: 29 Jun 2017 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Leadership \| Management Change \| Management of Change \| Management Training

Alleviate Technical Debt : A Practical Path to IT Modernization sponsored by Red Hat WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration. Posted: 02 Mar 2018 \| Published: 31 Dec 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

3 Bad Mistakes that will Sabotage Your ITSM Program sponsored by ServiceNow EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun. Posted: 14 Apr 2014 \| Published: 14 Apr 2014 TOPICS: Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Management Services \| IT Service Management \| IT Services

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs sponsored by Dimension Data WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. Posted: 03 Feb 2014 \| Published: 03 Feb 2014 TOPICS: IT Service Management \| IT Services

A Better Way to Manage Desktops: HP Workplace Management Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Desktop Applications Management \| Desktop Management \| Enterprise \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Workforce \| Management Service Providers \| Productivity

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? sponsored by IBM Line of Business WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper. Posted: 17 Jun 2008 \| Published: 01 Jan 2007 TOPICS: Telecommunications Service Providers \| Telecommunications Services

A Hybrid IT Approach to Virtualization & DevOps Management sponsored by Red Hat EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings. Posted: 02 Feb 2017 \| Published: 31 Jan 2017 TOPICS: CIOs \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Server Management \| Server Virtualization \| Systems Management \| Systems Operations \| Virtual Machine \| Virtualization Security

A SaaS-First Approach to Application Porfolio Management sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed. Posted: 10 Oct 2013 \| Published: 13 Oct 2011 TOPICS: Data Center Construction \| Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| SaaS business intelligence

A Virtualization Roadmap from Dell and Intel sponsored by DellEMC and Intel® WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance. Posted: 29 Apr 2010 \| Published: 29 Apr 2010 TOPICS: Backups \| Data Center Consolidation \| Data Center Management \| Disaster Recovery \| IT Services \| Multi-core Processors \| Regulatory Compliance \| Server Management \| Server Virtualization \| Server Virtualization Software \| Storage Consolidation \| Systems Management

Accelerate IT Infrastructure Management for Better Business Value sponsored by IBM WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Accelerating Carrier Ethernet Revenue through Service Differentiation sponsored by Infovista Corporation VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. Posted: 05 Dec 2011 \| Premiered: 05 Dec 2011 TOPICS: Ethernet Networks \| Network Architectures \| Network Infrastructure \| Network Performance \| Networking \| SOA \| Telecommunications Carrier Systems \| Telecommunications Networks \| Telecommunications Services

Achieving Actionable Insights from IT Operations Big Data sponsored by IBM VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance. Posted: 20 Nov 2013 \| Premiered: 20 Nov 2013 TOPICS: Application Monitoring \| Application Performance Management \| Data Analytics \| IT Management \| IT Services \| Operational Metrics (Systems)

Alcatel UMA Solution: Unlicensed Mobile Access sponsored by Alcatel PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi). Posted: 07 Jul 2006 \| Published: 01 Feb 2006 TOPICS: GPRS \| Interactive Media Applications Software \| SIP \| Telecommunications Industry \| Telecommunications Services

Alfred University Case Study: Higher Returns for Higher Education sponsored by DellEMC and Intel® CASE STUDY: Read this case study to learn how Alfred University saved 80% on hardware, refreshing SunGard Higher Education Banner Unified Digital Campus infrastructure with Dell servers. Posted: 02 Jul 2010 \| Published: 01 Nov 2009 TOPICS: Computer Hardware \| Education Industry \| IT Services \| Laptop Computers \| Multi-core Processors \| Server Hardware \| Server Management \| TCO

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

ASG-Discovery and Dependency Mapping (ASG-DDM) sponsored by ASG Software Solutions WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management. Posted: 23 Feb 2010 \| Published: 23 Feb 2010 TOPICS: Business Service Management \| Business Service Management Software \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| UNIX \| Windows

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft sponsored by Nimsoft, Inc. CASE STUDY: Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. Posted: 04 Nov 2009 \| Published: 04 Nov 2009 TOPICS: IT Service Management \| IT Services \| Network Management \| Network Management Services \| Network Managers \| Network Monitoring \| Service Level Management

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console sponsored by Oracle Corporation WHITE PAPER: This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications. Posted: 10 Sep 2009 \| Published: 16 Oct 2008 TOPICS: Business Process Automation \| Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| IT Management \| IT Services \| Risk Assessment \| Risk Management

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