Pay-Per-View

CASE STUDY: An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region.

Posted: 12 Sep 2017 | Published: 12 Sep 2017

DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT.

Posted: 12 Sep 2017 | Published: 13 Sep 2017

DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT.

Posted: 12 Sep 2017 | Published: 13 Sep 2017

DATA SHEET: Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT.

Posted: 08 Sep 2017 | Published: 08 Sep 2017

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 26 Oct 2020 | Published: 19 Oct 2020

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 06 May 2021 | Published: 06 May 2021

WEBCAST: Each December, ClearEdge Partners, a consulting firm that advises IT buyers how to successfully negotiate with key IT vendors, looks back over the last twelve months at the behavior of the industry's top suppliers and shines a light on who's not been very nice to their customers. Check out this webinar to learn which vendors made the list.

Posted: 10 Sep 2021 | Premiered: Dec 15, 2020

EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.

Posted: 30 Mar 2021 | Published: 30 Mar 2021

EBOOK: As technology evolves, IT leaders are left scrambling to head up new digital transformation efforts, while still needing to focus on day-to-day tasks. This makes long-term business planning nearly impossible. Open up this eBook to explore 4 benefits of partnering with a managed services provider to meet the specific IT needs of an organization.

Posted: 03 Aug 2021 | Published: 03 Aug 2021

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.

Posted: 03 May 2019 | Published: 03 May 2019

WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.

Posted: 18 May 2020 | Published: 18 May 2020

EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.

Posted: 19 Jan 2021 | Published: 15 Jan 2021

EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.

Posted: 14 Apr 2014 | Published: 14 Apr 2014

WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.

Posted: 03 Feb 2014 | Published: 03 Feb 2014

WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.

Posted: 02 Sep 2014 | Published: 29 Aug 2014

WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Jan 2007

EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.

Posted: 02 Feb 2017 | Published: 31 Jan 2017

WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.

Posted: 10 Oct 2013 | Published: 13 Oct 2011

WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.

Posted: 29 Apr 2010 | Published: 29 Apr 2010

WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.

Posted: 31 Jul 2012 | Published: 01 Aug 2011

VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.

Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.

Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).

Posted: 07 Jul 2006 | Published: 01 Feb 2006