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PRM Software

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ALSO CALLED: Partner Relationship Management Software
DEFINITION: Web-based applications that enable companies to customize and streamline administrative tasks in order to automate channel processes and program execution allowing for real-time information and collaboration.
PRM Software Reports
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5 Things to Consider Before You Invest in Predictive Behavioral Routing
sponsored by NICE Systems, Ltd
EBOOK: In this e-book, explore the benefits of predictive behavioral routing for the contact center. Review 5 questions to ask your potential predictive behavioral routing provider, and learn about the key technological features of a successful predictive behavior routing software.
Posted: 21 May 2019 | Published: 21 May 2019

NICE Systems, Ltd

5-Minute Guide : The Path to AI-Powered Search
sponsored by Attivio, Inc.
WHITE PAPER: Download this 5-Minute Guide on The Path to AI-Powered Search for a quick, conversational review of how search has evolved to be more cognitive.
Posted: 12 Feb 2019 | Published: 12 Feb 2019

Attivio, Inc.

6 Signs You Need a Low-Code Application Development Platform
sponsored by DELL Boomi
EBOOK: This e-book breaks down 6 signs your organization may need, and can benefit from, low-code application development. After reading, you'll be able to confidently answer the question of "Does my organization need a low-code app development platform?"
Posted: 14 Dec 2018 | Published: 14 Dec 2018

DELL Boomi

7 Best Practices for Building Customer Loyalty
sponsored by Genesys
EBOOK: What's the best way to build and keep customer loyalty in the face of shifting customer expectations? View this e-book to unlock the key to steadfast customer loyalty, and discover 7 best practices for building and sustaining customer loyalty in the digital age.
Posted: 12 Jul 2019 | Published: 31 Dec 2018

Genesys

7 Things to Consider Before Moving to a Cloud Contact Center
sponsored by Mitel Networks Limited
WHITE PAPER: In today's hyper-connected world, contact centers have to adapt to a multitude of channels and changing customer expectations. Download this white paper to discover the pros and cons of an on-site and cloud-based contact center, and learn how both models can help you deliver optimal CX to today's mobile consumer.
Posted: 22 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

7 Warning Signs You Need to Replace Your ESB
sponsored by Dell Boomi
EBOOK: Uncover 7 warning signs that your ESB is struggling to keep up with modern integration requirements and learn how to update your integration infrastructures for cloud, mobile, social, big data, and IoT apps.
Posted: 17 Oct 2017 | Published: 17 Oct 2017

Dell Boomi

8 Benefits of Deploying Hosted Enterprise Voice
sponsored by West IP Communications
WHITE PAPER: Access this resource to uncover the 8 benefits of deploying hosted enterprise voice.
Posted: 22 Dec 2017 | Published: 22 Dec 2017

West IP Communications

9 Steps to Gain and Retain Customers
sponsored by Oracle Corporation
WHITE PAPER: Download this ebook to unlock the 9 steps your growing company needs to elevate its customer experience and outmaneuver the competition. Learn how a strong CX can help put your SMB back on the map, and review your software options with Oracle CX Cloud.
Posted: 24 Apr 2019 | Published: 31 Dec 2018

Oracle Corporation

A 3-Step Approach for Shifting Your Contact Center into High Gear
sponsored by NICE Systems, Ltd
EBOOK: In this e-book, discover 3 steps proven to elevate your contact center strategy. Learn why traditional methods are no longer sufficient in maintaining the efficiency of your contact center, and explore how predictive behavioral routing can help your organization justify investments in more progressive technology, including AI and analytics.
Posted: 21 May 2019 | Published: 21 May 2019

NICE Systems, Ltd

A Computer Weekly buyer's guide to desktop computing 2020
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Tablets, smartphones, cloud computing and applications delivered as a service offer compelling new ways to work. In this 11-page buyer's guide, Computer Weekly looks at how this way of working is likely to evolve further over the next five years and how it will affect users and IT departments alike.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

ComputerWeekly.com

A Computer Weekly Buyer's Guide to Microsoft Office 365
sponsored by ComputerWeekly.com
EBOOK: Microsoft Office used to be a simple thing. You'd buy a box of software, install Word, Excel, Outlook and PowerPoint – and that was it. But that all changed with the launch of Office 365. In this 13-page buyer's guide, Computer Weekly looks at Microsoft's subscription-based enterprise software offering.
Posted: 15 Nov 2017 | Published: 15 Nov 2017

ComputerWeekly.com

A Computer Weekly Buyer's Guide to Mobile App Development
sponsored by ComputerWeekly.com
EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.
Posted: 24 Mar 2017 | Published: 21 Mar 2017

ComputerWeekly.com

A CW buyer's guide to software asset management
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly looks at best practice for software asset management in this 10-page buyer's guide.
Posted: 09 Sep 2013 | Published: 09 Sep 2013

ComputerWeekly.com

A Guide to Embedding Analytics into your Application
sponsored by Yellowfin
EBOOK: This e-book acts as a guide for software vendors looking to embed analytics into their apps and deliver new insights to their customers. Learn how to integrate and launch your own unique analytic app and find out how you can set objectives for building your analytics offering, fill in skills gaps, perform beta testing, and more.
Posted: 10 Nov 2017 | Published: 10 Nov 2017

Yellowfin

5 Styles of Business Intelligence
sponsored by MicroStrategy
WHITE PAPER: This paper looks at the historical development of BI applications and BI technology, and concludes that five common Styles of BI have evolved during the past decade - each style representing a certain characteristic usage.
Posted: 09 Jun 2008 | Published: 01 Jan 2002

MicroStrategy

5 Ways IT Equipment Rentals Can Save Your Neck
sponsored by Canvas Systems
WHITE PAPER: Find out how renting pre-owned IT equipment can help your business succeed in completing projects.
Posted: 14 Dec 2007 | Published: 01 Dec 2007

Canvas Systems

5 Ways Marketing Automation Can Optimize & Grow Your Business
sponsored by Act-On Software
WHITE PAPER: Many marketing teams are touting the benefits of a marketing automation platform. But many CEOs and other executives are still wondering, "What's the urgency? Is marketing automation really worth the investment?" Find out the answers to those questions in this informative white paper.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Act-On Software

6 Hidden Secrets to Offering Exceptional Customer Service
sponsored by Salesforce.com
WHITE PAPER: The ability to provide exceptional customer service has quickly become a business differentiator. This resource counts down six secrets to customer service success – read on to learn more now.
Posted: 10 Oct 2013 | Published: 10 Oct 2013

Salesforce.com

7 Criteria to Consider When Embedding BI
sponsored by Tableau Software
WHITE PAPER: Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Tableau Software

7 Habits of Highly Effective Teams
sponsored by IBM
WEBCAST: Consult this informative video to learn more about the widespread adoption of "going agile." Find out how you can obtain shorter release cycles, greater flexibility and tighter alignment by going agile. It explores the broad technical, organizational and process changes that can help your team transition to an agile environment.
Posted: 22 Apr 2013 | Premiered: Apr 22, 2013

IBM

7 Steps to Improve Your Conversion Rates Now: The Do’s and Don’ts of Lead Nurturing & Lead Management
sponsored by LeadLife Solutions
WHITE PAPER: Discover best practices to identify your most likely buyers as well as the automated tools you need to accelerate projects throughout the entire buying cycle. Also, learn the seven steps you can take to improve lead progression rates and avoid stalling late in the sales cycle.
Posted: 10 Jul 2013 | Published: 10 Jul 2013

LeadLife Solutions

9 Catastrophic Projects, And the Lessons They Teach
sponsored by AtTask
WHITE PAPER: This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

AtTask

A Closer Look at Windows Vista
sponsored by National Instruments
WHITE PAPER: One of the stated goals of the Microsoft Windows Vista release is to greatly improve the overall security of the Windows operating system and curb the impact of malware. To this end, Microsoft redesigned both the least user and administrative...
Posted: 19 Feb 2008 | Published: 19 Feb 2008

National Instruments

A Day in a Low Carbon Life: What Might It Be like to Lead a Business in 2012?
sponsored by IBM
WHITE PAPER: This entertaining paper describes a day in the life of a fictional Chief Executive Officer, preparing to face market analysts in 2012.
Posted: 14 May 2008 | Published: 01 May 2008

IBM

A Guide to Accelerating Business Value for Microsoft Environments
sponsored by EMC Corporation
WHITE PAPER: In this guide we'll learn how EMC can accelerate the business value of Microsoft environments of any size and scope.
Posted: 10 Mar 2008 | Published: 01 Oct 2007

EMC Corporation
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