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Information Literacy
ALSO CALLED: PC Literacy, IT Literacy, Computer Literacy DEFINITION: The ability to recognize when information is needed along with the ability to locate, evaluate and use it effectively.
Information Literacy Reports
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10 AI and machine learning use cases in ITSM sponsored by ComputerWeekly.com EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM Posted: 12 Jul 2020 \| Published: 13 Jul 2020 TOPICS: Artificial Intelligence \| CIOs \| IT Management \| IT Managers \| IT Service Centers \| IT Service Management \| IT Workforce \| ITIL

2017 Benelux Salary Survey Infographic sponsored by ComputerWeekly.com DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Benelux region. Posted: 08 Sep 2017 \| Published: 08 Sep 2017 TOPICS: IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Workforce \| Surveys

2017 Middle East Salary Survey Infographic sponsored by ComputerWeekly.com DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East. Posted: 11 Sep 2017 \| Published: 11 Sep 2017 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Management \| IT Managers \| IT Workforce \| Surveys \| Training

2017 Middle East Salary Survey Infographic sponsored by ComputerWeekly.com DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region. Posted: 12 Sep 2017 \| Published: 12 Sep 2017 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| IT Workforce \| Surveys

2017 Salary Survey - Australia/New Zealand sponsored by ComputerWeekly.com EGUIDE: We recently asked our members to share their experiences around IT salary and career goals. With results from 330+ IT pros in Australia/New Zealand we were able to identify some key employment trends and find out more about training, qualifications and diversity in IT departments. Read the results here and see how you compare with your peers. Posted: 01 Sep 2017 \| Published: 01 Sep 2017 TOPICS: Careers \| IT Management \| IT Managers \| IT Workforce \| Training

2017 Salary Survey ANZ Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 12 Sep 2017 \| Published: 13 Sep 2017 TOPICS: Careers \| IT Departments \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Training

2017 Salary Survey ASEAN Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 12 Sep 2017 \| Published: 13 Sep 2017 TOPICS: Careers \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Training

2017 UKI Salary Survey Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 08 Sep 2017 \| Published: 08 Sep 2017 TOPICS: IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Surveys

2018/19 Salary Survey Results - UKI sponsored by ComputerWeekly.com EGUIDE: In the results of Computer Weekly's 2018 Salary Survey, we get a snapshot of what IT professionals in the UK and Ireland are getting paid, as well as their attitudes towards work, training and future prospects. Posted: 02 Oct 2018 \| Published: 02 Oct 2018 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Managers \| IT Workforce

4 Secrets of a Successful Flexible Work Arrangement Policy sponsored by FourNet EGUIDE: In this expert guide, explore 4 tips for a successful flexible work arrangement policy, and why remote work elevates the importance of UC mobility. Posted: 10 Sep 2019 \| Published: 09 Aug 2018 TOPICS: Benefits \| Human Resources Management \| Human Resources Services \| Work Environment

5th edition of the latest trends and insights for CIOs, CTOs and CDOs. sponsored by ComputerWeekly.com EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress. Posted: 29 Jun 2017 \| Published: 29 Jun 2017 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce \| Leadership \| Management Change \| Management of Change \| Management Training

7 Tips to Get New Engineers Ready to Be On-Call sponsored by Atlassian WHITE PAPER: For new engineers, shouldering the shared on-call responsibilities that DevOps encourages can seem like a daunting task. Inside, uncover 7 tips for prepping your newest engineers for their upcoming on-call responsibilities – including configuring notification alerts, tech stack training advice, and more. Posted: 08 Jul 2019 \| Published: 08 Jul 2019 TOPICS: IT Management \| IT Workforce \| Software Development Methodologies

A Complete Guide for How Government Agencies Can Buy Training sponsored by Global Knowledge WHITE PAPER: Use this resource to guide your organizations training, learning, and procurement strategies tailored to meet the expanding skillsets of government IT professionals – without breaking budgets. Posted: 23 Jan 2020 \| Published: 23 Jan 2020 TOPICS: IT Management \| IT Workforce

A Complete Guide for How Organizations Buy Training sponsored by Global Knowledge EBOOK: Save a copy of this guide to learn how to strategically budget and buy training and development programs for your organization, including how to purchase training with vendor credits, take advantage of prepay plans, tuition reimbursements, and more. Posted: 20 Jan 2020 \| Published: 20 Jan 2020 TOPICS: Certification Programs \| IT Best Practices \| IT Departments \| IT Management \| IT Workforce \| Training

Activity based working: The Hybrid Organisation: Buildings sponsored by ComputerWeekly.com WHITE PAPER: The way we work is now open to wide-ranging review. The concept of the office as the ‘dumb’ container for work, housing the corporation and its infrastructure assets, will be challenged by a number of factors explored in this paper. Work, in the future, will only be a verb. It is becoming a process, not a place. Posted: 24 Oct 2011 \| Published: 15 Jun 2010 TOPICS: Activity-based Costing \| Work Environment \| Workforce Planning \| Workstations

Alleviate Technical Debt : A Practical Path to IT Modernization sponsored by Red Hat WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration. Posted: 02 Mar 2018 \| Published: 31 Dec 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Benelux IT Priorities 2017 - Infographic sponsored by ComputerWeekly.com DATA SHEET: Each year, Computer Weekly asks CIOs and senior IT decision makers what they will be investing in during the 12 months ahead. Access this infographic to find out the key spending priorities for 2017 in Benelux. Posted: 23 Feb 2017 \| Published: 23 Feb 2017 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Workforce \| Management Training

Benelux Salary Survey 2016/2017 sponsored by ComputerWeekly.com EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180. Posted: 08 Jun 2017 \| Published: 08 Jun 2017 TOPICS: IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce \| Management Training \| Staffing \| Workforce Planning

BeneluxIT Priorities 2017 sponsored by ComputerWeekly.com EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that IT decision makers at Benelux based organisations are less confident, than counterparts in most other parts of Europe, that IT budgets will rise this year.Only 28% of them think budgets will increase. Posted: 06 Feb 2017 \| Published: 07 Feb 2017 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Workforce

Breaking the Tension sponsored by VMware International Unlimited Company RESOURCE: In a survey of 668 manager-level and above IT and security respondents, 48% say that IT and security teams will be unified in 3 to 5 years. And 84% say that the two currently have a negative relationship. Collaboration between IT and security is a tall mountain for leaders to climb, but viewing the results of this survey may give you an advantage. Posted: 11 Aug 2020 \| Published: 28 Feb 2020 TOPICS: Collaboration \| Cybersecurity \| IT Agents \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Workforce \| Security Best Practices \| Security Event Management \| Security Management \| Security Managers \| Security Policies \| Security Threats

15 Popular IT and Business Certifications sponsored by Global Knowledge WHITE PAPER: This report reviews the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular. Posted: 30 Apr 2014 \| Published: 30 Apr 2014 TOPICS: Certification Programs \| IT Departments \| IT Management \| IT Service Management \| IT Workforce

A Better Way to Manage Desktops: HP Workplace Management Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Desktop Applications Management \| Desktop Management \| Enterprise \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Workforce \| Management Service Providers \| Productivity

A Look Back: VMworld 2018 sponsored by Citrix EGUIDE: Check out this guide for a look back at the top ten most hyped sessions of the VMworld 2018. You'll also find a brief synopsis of VMware's latest activities from the past year and looking forward. Posted: 10 Aug 2018 \| Published: 10 Aug 2018 TOPICS: CIOs \| Cloud Management \| CTOs \| IT Industry \| IT Management \| IT Managers \| IT Workforce \| Server Virtualization \| VMware

Automating Your IT Processes for Long Term Success sponsored by Automic WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience. Posted: 24 Nov 2014 \| Published: 24 Nov 2014 TOPICS: IT Best Practices \| IT Management \| IT Management Services \| IT Managers \| Portfolio Management (IT Management) \| Project Management \| Project Portfolio Management \| Work Environment \| Workforce Management Software \| Workforce Planning

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

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