sponsored by Ability Network, Inc. (Inovalon, Inc.)
INFOGRAPHIC:
In the midst of a national mental health crisis, providers are struggling to better serve their patients. Revenue cycle management challenges negatively impact the patient experience and providers' bottom line. According to recent research, 85% of claims denials are avoidable.
WEBCAST:
Through accelerating innovation and digital transformation, cloud adoption can help optimize business practices, reduce administrative waste, and improve overall experiences for providers and patients
WHITE PAPER:
Goal-driven engagement doesn't happen overnight. For your health plan's CX to really be successful, you need a thoughtful and orchestrated approach to implementation. By asking the right questions, and answering them in the right order, health plans can align their internal teams toward the same CX goals.
WHITE PAPER:
Patient care coordination is the key to improving healthcare plan member outcomes and reducing the total cost of care—two top priorities for providers and payers alike. However, coordinating care effectively—and consistently—is easier said than done.
WHITE PAPER:
Personalization just may be the key to satisfying members and seeing the related ROI. In a sample of 3,000 health plan members, individuals who felt that their plan understood their personal health needs gave their plan significantly higher satisfaction ratings.
WEBCAST:
Healthcare payers spend billions of dollars each year to send hundreds of millions of printed communications to their members. With 97% open rates and members spending an average of 2-5 minutes with these communications, these highly underutilized touch points are an incredible opportunity for member engagement.
WHITE PAPER:
Today, CX is the talk of the healthcare space – and for good reason. Today's consumers expect intuitive, efficient transactions, easy access to information, and transparency, all with a few clicks or swipes. As the bar keeps rising, many health plans are struggling to catch-up. Are they investing in the right technologies?
WHITE PAPER:
The wave of age-in Baby Boomers heading for Medicare offers great opportunities for Medicare Advantage (MA) plans. These age-ins are increasingly sophisticated and tech-savvy consumers with high expectations from their health plans. This shift is driving savvy MA plans to leverage new technology solutions and partners.
WEBCAST:
How can executive leaders deliver enterprise-wide virtual care solutions to high and rising-risk patients to improve clinical and financial outcomes? Hear from Esse Health's leadership to learn how Deviceless Remote Patient Monitoring has helped them face and overcome those challenges, including recent staffing shortages.
WEBCAST:
The role of Medical Affairs is an evolutionary one, but it could be an revolutionary one. As the healthcare landscape changes and shifts, so too have the demands placed on the MA function to source and find diverse KOLs to support drug development and launch.
