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ALSO CALLED: Call Screening Services, Caller Identification Services, Dialed Number Identification Services, Calling Line Identification Services
DEFINITION: VoIP caller ID (Voice over Internet Protocol caller identification) is a caller ID application for VoIP phones that works in much the same way as caller ID on a conventional telephone line but with enhanced features and flexibility. When a call comes in, the caller's identity is verified by the Internet Service Provider (ISP). Users can whitelist or blacklist specific telephone numbers or entities,  … 

Caller ID Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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Ten considerations for moving your contact center to the cloud
sponsored by Genesys
EBOOK: By evaluating criteria and answering critical questions at the outset, organizations will be able to find the best match for their business goals and requirements. View this ebook to learn the 10 key considerations for selecting a partner and moving to a cloud-based contact center.
Posted: 04 Feb 2020 | Published: 04 Feb 2020

Genesys
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