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DEFINITION: This feature permits a customer to transfer calls intended for his or her station to another station.
Call Forwarding Services Reports
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Implementing a Virtual Contact Center for Government
sponsored by Verizon
PRODUCT OVERVIEW: Setting up a new contact center solution can be complex and expensive. And, if your contact center doesn't integrate with your systems, it can be a big problem for your overall citizen experience. Find out how you can simplify the daunting process by using Verizon's Virtual Contact Center for Government in this white paper.
Posted: 25 Sep 2019 | Published: 25 Sep 2019

Verizon
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