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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Automatic Number Identification Systems Reports
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Case Study: Modernizing Service Desk Eliminates Outage Time
sponsored by ServiceNow
CASE STUDY: One regional health care provider's IT team struggled with a legacy ticketing system, ad hoc processes and disparate systems, and the need to enhance service quality. Read on to learn how investing in ITIL and ITSM tools benefited every aspect of this health care provider's business practices and improved their overall quality of service.
Posted: 24 Jan 2018 | Published: 31 Jul 2017

ServiceNow

Case Study: Nationwide Mutual and Server Automation
sponsored by MicroFocus
CASE STUDY: By accessing this case study, you'll learn how to streamline server provisioning and maintenance by eliminating platform-engineering silos with a server automation platform. The specifics are inside, including how Nationwide Mutual also used the platform to establish a foundation for their cloud initiatives.
Posted: 13 Feb 2018 | Published: 31 Dec 2017

MicroFocus

CIO and IT leadership survey
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT budgets are increasing and IT leaders have more influence at board level as organisations invest in agile, innovative projects, according to this survey by IT management consultant Coeus Consulting.
Posted: 08 Apr 2016 | Published: 08 Apr 2016

ComputerWeekly.com

CIO Briefing: What to Know about Creating Connected Workplaces
sponsored by AVI-SPL
WHITE PAPER: AVI-SPL recently partnered with IDG Networks to better understand how CIOs are enabling the transformation to a more connected and collaborative workplace. Access this article that will share survey results and offer insights into what you can expect from your own transformation.
Posted: 19 Jan 2017 | Published: 31 Aug 2016

AVI-SPL

CIO Trends #3
sponsored by ComputerWeekly.com
EGUIDE: This guide offers a collection of our most popular articles for IT leaders during the last part of 2016, looking at what it takes to be a great CIO and how to get the most out of your IT budget.
Posted: 12 Dec 2016 | Published: 12 Dec 2016

ComputerWeekly.com

CIO Trends #4
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we look at the topics that should be high on the agenda for anyone wanting to stay on top of their game- and the challenges that come with that. Find out what makes a successful IT leader in 2017, from looking outwards to learning lessons from digital transformation, and how to converge IT and digital skills in your organisation.
Posted: 06 Mar 2017 | Published: 06 Mar 2017

ComputerWeekly.com

CIO Trends Asean Q1 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide offers a collection of our most popular articles for IT leaders in Asean during the first few months of 2016, examining the changing role of CIOs and how to enhance their relationships with their peers across the business.
Posted: 17 Mar 2016 | Published: 17 Mar 2016

ComputerWeekly.com

Collaboration in a Cloud-centric World: Choosing a Provider for Your Cloud Environment
sponsored by AVI-SPL
WHITE PAPER: In a time when IT departments are stretched to support audio, video, and web collaboration assets, the cloud has emerged as the smart way to do business. In this Frost & Sullivan report, you'll learn all the ways cloud can benefit your collaboration strategy, and how to choose the right provider for your environment.
Posted: 24 Jan 2017 | Published: 30 Nov 2016

AVI-SPL

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade
sponsored by HP and Microsoft
CASE STUDY: Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.
Posted: 26 Apr 2011 | Published: 28 Feb 2011

HP and Microsoft

Case Study: Rochford District Council Secures 25 Years' of History with Acronis
sponsored by Acronis NEMEA
CASE STUDY: Like many local governmental organisations, Rochford District Council depends heavily on the continual availability of its IT systems. Having a reliable disaster recovery strategy in place is an essential component of the Council’s IT strategy. Read on to learn more.
Posted: 31 May 2011 | Published: 31 May 2011

Acronis NEMEA

Case study: Sicoob avoids USD 1.5 million in annual costs with IBM
sponsored by IBM
CASE STUDY: This case study reveals how Credit Union System for Brazil (Sicoob), the largest credit union system in Brazil, replaced their existing IT infrastructure with a virtualized Linux landscape, allowing them to avoid USD 1.5 million in annual costs.
Posted: 20 Mar 2014 | Published: 31 May 2013

IBM

Case Study: SolarCity Grows with Presence Collaboration Tools
sponsored by Zoom Video Communications
VIDEO: Leo Gomez, A/V Systems Engineer at Solar City, a leading solar provider, discusses how the company was able to leverage video conferencing to reduce executive travel costs, increase efficiency, and expand both nationally and internationally.
Posted: 03 Dec 2015 | Premiered: 29 Oct 2015

Zoom Video Communications

Case Study: Taylor Vinters Deploys Communication and Collaboration
sponsored by StarLeaf
CASE STUDY: See how law firms can benefit from collaboration technology, using it to communicate with clients and remote offices alike. You'll also discover why the firm in question made the choice of communications provider that they did.
Posted: 07 Jun 2016 | Published: 07 Jun 2016

StarLeaf

Case Study: TORO National Support Network
sponsored by NEC Corporation
CASE STUDY: Read this case study to learn how NEC solutions helped TORO improve contact-center service quality scores, improve staff productivity, improve business operations and enhance system flexibility.
Posted: 24 Aug 2009 | Published: 05 Aug 2009

NEC Corporation

Case Study: Unified Communications and Indiana University Medical Group
sponsored by CDW Corporation
CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

Case Study: Voorhees College
sponsored by NEC Corporation
CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
Posted: 01 Oct 2009 | Published: 25 Aug 2009

NEC Corporation

Cash In On Your Old PBX System
sponsored by Cisco Systems, Inc.
PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
Posted: 04 May 2010 | Published: 04 May 2010

Cisco Systems, Inc.

CDW Services: Unified Communications
sponsored by CDW Corporation
WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Posted: 08 Feb 2010 | Published: 22 Jan 2009

CDW Corporation

CIOs Future-Proof the Data Center with Hybrid Strategies
sponsored by Attenda
EGUIDE: In this expert e-guide, we explore how to design a hybrid strategy that helps balance public and private cloud services with on-premise systems. Hear from a variety of CIOs who have successfully integrated legacy and cloud technology to take a more flexible and efficient approach to managing their data centers.
Posted: 25 Oct 2016 | Published: 24 Oct 2016

Attenda

CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

Cisco Intercompany Media Engine for Dummies Section 1: SIP Alone Doesn't Cut It
sponsored by Cisco Systems, Inc.
TECHNICAL ARTICLE: To help address the many questions about the Cisco Intercompany Media Engine, Wade Hamblin and Hakim Mehmood from the product team will post a "for Dummies" blog every 2 weeks to explain the basics and help you understand what it is, how it works, and why you should care.
Posted: 18 Mar 2010 | Published: 04 Dec 2009

Cisco Systems, Inc.

Cloud rEvolution: A Workbook for Cloud Computing in the Enterprise
sponsored by CSC
WHITE PAPER: This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
Posted: 17 Nov 2010 | Published: 17 Nov 2011

CSC

Cloud-based Disaster Recovery Service Grabs Spotlight
sponsored by Databarracks
EGUIDE: Cloud-based disaster recovery has emerged as an affordable, flexible method for providing application availability following a disaster event. This e-guide provides insight into cloud DR including strengths, issues, different model types, and more.
Posted: 23 Sep 2016 | Published: 22 Sep 2016

Databarracks

Cloud-Based ERP Adoption and Integration Challenges
sponsored by Kenandy
EGUIDE: This expert e-guide from SearchManufacturingERP.com explores key challenges of ERP integration and explains why more and more organizations are eyeing the cloud-based ERP option.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Kenandy

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration
sponsored by Polycom, Inc.
WHITE PAPER: The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
Posted: 06 Sep 2012 | Published: 06 Sep 2012

Polycom, Inc.
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