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Automatic Number Identification Systems

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ALSO CALLED: ANI
DEFINITION: ANI (Automatic Number Identification) is a service that provides the receiver of a telephone call with the number of the calling phone. The method of providing this information is determined by the service provider (such as AT&T, MCI, Sprint, and so forth). The service is often provided by sending the digital tone multi frequency (DTMF) tones along with the call. Home users of ANI can screen  … 
Automatic Number Identification Systems Reports
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10 Reasons Why Your IT Incidents Aren't Resolved Faster
sponsored by EverBridge Inc.
WHITE PAPER: When disaster strikes, one of the most important aspects of your recovery strategy is communication. Access this white paper to learn the top 10 reasons why your IT incidents are taking time to resolve and how improving your communication strategy helps prepare you to handle the unexpected.
Posted: 17 Feb 2017 | Published: 17 Feb 2017

EverBridge Inc.

10 Signs Your Team is Struggling to Collaborate
sponsored by Verizon
RESOURCE: Download this infographic for 10 signs that your team may be struggling to collaborate—and what you can do about it.
Posted: 28 Aug 2019 | Published: 28 Aug 2019

Verizon

15 Ways to Empower Your People With Industrial Unified Communications
sponsored by Motorola, Inc.
WHITE PAPER: Rising customer demands and executive pressures mean organizations are expected to manufacture and deliver products faster than ever. Download this white paper to learn 15 industrial unified communications products you can implement to help empower your manufacturing organization to work faster and smarter.
Posted: 26 Mar 2019 | Published: 26 Mar 2019

Motorola, Inc.

2019 Hospitality Communications Survey Report
sponsored by Motorola, Inc.
RESEARCH CONTENT: Today, instant voice communication is a key part of delivering a quality customer experience. That's why 60% of respondents in Motorola's Hospitality Communications Survey said 2-way radios are by far the most popular form of voice communication for hospitality. Explore more survey findings in this report.
Posted: 21 Jun 2019 | Published: 21 Jun 2019

Motorola, Inc.

2019 Retail Communications Survey Report
sponsored by Motorola, Inc.
WHITE PAPER: The Motorola Solutions 2019 Retail Communications Survey offers an inside look at the way retail workers view communications technology today. Explore findings from the recent survey in this report.
Posted: 24 Jun 2019 | Published: 24 Jun 2019

Motorola, Inc.

2019 State of OT/ICS Cybersecurity Survey
sponsored by Nozomi Networks
WHITE PAPER: In this 2019 SANS OT/ICS cybersecurity survey, explore the challenges with design, operation and risk management of an industrial control system (ICS), its cyber assets and communication protocols, and supporting operations.
Posted: 18 Sep 2019 | Published: 12 Jun 2019

Nozomi Networks

2019 Transportation and Logistics Communications Survey Report
sponsored by Motorola, Inc.
WHITE PAPER: In this report, explore findings from Motorola's 2019 Transportation and Logistics Communications Survey Report, and find out why 2-way radios continue to be the popular choice for communication in this sector.
Posted: 24 Jun 2019 | Published: 24 Jun 2019

Motorola, Inc.

3 Advantages of Hosted Unified Communications
sponsored by West IP Communications
WHITE PAPER: Learn about 3 benefits of deploying unified communications as a service (UCaaS) through a partner in the cloud.
Posted: 26 Jun 2018 | Published: 26 Jun 2018

West IP Communications

3 Huddle Room Designs for Quick-Starting, More Productive Meetings
sponsored by AVI-SPL
WHITE PAPER: Enabling employee collaboration is a clear priority for most companies. As a result, meeting room technologies have advanced greatly to adapt for increasingly remote workforces and to improve ease-of-use for essential tools like videoconferencing. Learn more about your options for designing meeting spaces and huddle rooms.
Posted: 05 Feb 2019 | Published: 05 Feb 2019

AVI-SPL

4 Reasons to Replace Your Traditional Storage with Hyperconverged Infrastructure
sponsored by Comport Consulting
RESOURCE: This blog post outlines 4 reasons motivating organizations to migrate from their legacy storage to robust hyperconverged infrastructure (HCI) models. Read on to determine if your enterprise could similarly benefit from HCI.
Posted: 13 Nov 2019 | Published: 30 Nov 2018

Comport Consulting

5 Key Attributes That Define Next-Generation UCaaS
sponsored by Fuze
WHITE PAPER: Choosing the right next-generation UCaaS solution can have a meaningful impact on an organization's overall success. Learn the 5 attributes to look for when evaluating possible UCaaS products and why they're important in this white paper.
Posted: 29 Jul 2019 | Published: 29 Jul 2019

Fuze

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

5 Reasons to Update Your Old Office Phone
sponsored by Verizon
WHITE PAPER: Cloud communications is not just for large companies. In fact, many growing SMBs are exploring, and migrating, to cloud-based systems. Explore the 5 main reasons why SMBs are updating their old office phones in this infographic.
Posted: 27 Aug 2019 | Published: 27 Aug 2019

Verizon

5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER: Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

5 Steps to Eradicate Text Messaging Risk
sponsored by Smarsh
WHITE PAPER: Prohibiting the use of text messages in your organization does not protect you from risk - it simply hides it. Discover 5 steps on how to leverage text messaging more in your organization as a legitimate communication channel while reducing your organization's compliance, legal and reputational risk.
Posted: 21 Jun 2017 | Published: 21 Jun 2017

Smarsh

5 Steps to Transform Your IT Organization with Artificial Intelligence
sponsored by Splunk
WHITE PAPER: Jump into this guide to learn the five steps it takes to get started on a big data and machine learning infused IT operations strategy – without getting bogged down by too many tools and competing IT priorities.
Posted: 18 Jan 2019 | Published: 18 Jan 2019

Splunk

5 Trends to Know for Improved Public Sector Communications
sponsored by Verizon
WHITE PAPER: Communication is the backbone of every organization. But it's not always easy to connect with people, especially as the basic rules of engagement—and how we choose to engage—continue to evolve. Read this white paper for 5 key communication trends that are impacting organizations today, along with tips for responding to each one.
Posted: 24 Sep 2019 | Published: 24 Sep 2019

Verizon

5 Ways to Eliminate Help Desk Fire Drills
sponsored by ServiceNow
WHITE PAPER: Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.
Posted: 21 Mar 2019 | Published: 21 Mar 2019

ServiceNow

5 Ways your Current Phone System can Limit your Success
sponsored by Mitel Networks Limited
WHITE PAPER: In this guide, learn about 5 key components to consider when evaluating your current phone system or a new communications solution so that you can reduce costs, improve user experiences, and set your business up to grow in the long run.
Posted: 22 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

5th edition of the latest trends and insights for CIOs, CTOs and CDOs.
sponsored by ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 29 Jun 2017 | Published: 29 Jun 2017

ComputerWeekly.com

10 UC and Collaboration Tips to Empower your Strategy
sponsored by Insight
WHITE PAPER: This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value.
Posted: 12 Nov 2013 | Published: 12 Nov 2013

Insight

18 Windows 10 Facts IT Must Know
sponsored by VMware
EGUIDE: Now that Windows 10 has gone through some ups and downs, and has seen a fourth significant upgrade, it is time to see what we know about Windows 10 as it stands right now.
Posted: 07 Feb 2018 | Published: 05 Feb 2018

VMware

3 Buying Principles for Unified Communications Products
sponsored by Avaya CenturyLink
EGUIDE: Perfect your process of making UC purchasing decisions by distilling it into 3 core buying principles. By digging into these strategies you can learn what combination of deployment models will work best for your enterprise.
Posted: 18 Jul 2016 | Published: 13 Jul 2016

Avaya CenturyLink

4 Ways Unified Communications Benefits Productivity
sponsored by Avaya CenturyLink
EGUIDE: Unified communications benefits extend well beyond telephony systems. This e-guide highlights the benefits of UC as organizations look to improve individual productivity, team collaboration and overall organizational agility.
Posted: 15 Jul 2016 | Published: 13 Jul 2016

Avaya CenturyLink

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect
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