Area Code Calling Plans

WHITE PAPER: When disaster strikes, one of the most important aspects of your recovery strategy is communication. Access this white paper to learn the top 10 reasons why your IT incidents are taking time to resolve and how improving your communication strategy helps prepare you to handle the unexpected.

Posted: 17 Feb 2017 | Published: 17 Feb 2017

DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region.

Posted: 12 Sep 2017 | Published: 12 Sep 2017

DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT.

Posted: 12 Sep 2017 | Published: 13 Sep 2017

DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT.

Posted: 12 Sep 2017 | Published: 13 Sep 2017

DATA SHEET: Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT.

Posted: 08 Sep 2017 | Published: 08 Sep 2017

WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.

Posted: 03 May 2019 | Published: 03 May 2019

WHITE PAPER: Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.

Posted: 21 Mar 2019 | Published: 21 Mar 2019

WHITE PAPER: Without an efficient way to manage requests, data, and staff, your help desk is in trouble. If your help desk is struggling to keep pace with business, there's good news. Modern IT service management can transform the way your help desk works. Learn about 5 best practices that will help get you to modern IT Service Management.

Posted: 24 Jan 2018 | Published: 24 Jan 2018

WHITE PAPER: Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate.

Posted: 01 Nov 2019 | Published: 01 Nov 2019

EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.

Posted: 29 Jun 2017 | Published: 29 Jun 2017

WHITE PAPER: Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.

Posted: 13 Feb 2019 | Published: 13 Feb 2019

CASE STUDY: In this case study, find out how VIVAT reimagined its IT service management strategy to better support over 2,500 employees – ultimately introducing an enterprise-wide system of record for IT, service delivery, operations, and development teams.

Posted: 05 Apr 2019 | Published: 05 Apr 2019

CASE STUDY: Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries

Posted: 03 Apr 2019 | Published: 03 Apr 2019

EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.

Posted: 14 Apr 2014 | Published: 14 Apr 2014

WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.

Posted: 03 Feb 2014 | Published: 03 Feb 2014

WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.

Posted: 17 Feb 2014 | Published: 17 Feb 2014

WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.

Posted: 02 Sep 2014 | Published: 29 Aug 2014

WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Jan 2007

EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.

Posted: 02 Feb 2017 | Published: 31 Jan 2017

WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.

Posted: 10 Oct 2013 | Published: 13 Oct 2011

WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.

Posted: 29 Apr 2010 | Published: 29 Apr 2010

WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.

Posted: 31 Jul 2012 | Published: 01 Aug 2011

VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.

Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.

Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).

Posted: 07 Jul 2006 | Published: 01 Feb 2006