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Influenced by their consumer interactions, patients now expect easy, seamless, and personalized healthcare experiences.Gain insights from our major global research survey that show how healthcare providers are rethinking and repositioning contact centers in support of a reimagined PX.
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This cheat sheet outlines key trends impacting hospitals and health systems, including financial pressures, workforce challenges, and partnership priorities. Learn how to engage with different health system customer archetypes and discover actionable insights. Read the full white paper.
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As Medicaid enrollment declines, state agencies and MCOs face financial pressures and new challenges. Discover how they're addressing social determinants, combating fraud, and improving efficiency to enhance health outcomes. Read the full white paper to learn more.
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Explore effective strategies for healthcare cyber resilience that balance security and agility. Learn how to develop incident response plans, implement continuous monitoring, and partner with the right RCM vendor to enhance data protection and operational continuity. Read the full white paper.
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Providers can leverage claims analytics to proactively manage denials and compliance risks. By identifying patterns like coding errors, analytics help refine processes to reduce denials and ensure claims meet regulations. Read the full white paper to learn how this data-driven approach strengthens financial stability and resilience.
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Specialty pharmacies must adapt to drug pipeline and market shifts. This white paper presents 3 insights on future changes in specialty pharmacy models, including refining operations, pursuing value-based partnerships, and enhancing their value proposition. Access the full white paper for details.
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This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
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This paper explores how by collaborating and sharing data, the two industries can realize the full value of the information they collect--and improve patient treatments.
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This white paper highlights the features and benefits of a reliable and secure wireless infrastructure and provides an overview of the many applications that are enabled by WLAN technology.
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This resource demonstrates how Carestream Health created a powerful, scalable data center platform able to accommodate more users without sacrificing service quality. Learn how they improved processing power, allowing them to meet the challenges of serving more users while handling more data-intensive workloads.
