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When this healthcare organization began to seek out ways that they could improve their administrative efficiencies and care coordination, while also reducing call abandonment rates, they sought out a solution that could help:
- Revamp their telecom infrastructure and audio-video solutions
- Reduce silos in their hospital tech
- Manage organizational synchronization issues
- And more
Luckily, they found Avaya, who was able to meet all of their needs and more.
Access this case study to hear the full story and learn more about the benefits you can achieve with a centralized IP platform.