Strategic Planning Done Right
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3 essential steps for driving strategic outcomes with SPM
By: ServiceNow
Type: White Paper
According to Gartner, by 2025, 70% of digital investments will fail to deliver the expected business outcomes in the absence of a strategic portfolio management (SPM) approach.
Yet, even with so much at stake, decision makers still struggle. Too often, they have poor visibility into projects, programs, products, and services. And they lack clarity about the desired business outcomes or benefits realized across IT and various lines of business.
Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.
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Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier.
With the integration with the ServiceNow Now platform, your organization can not only see the strategic path from planning and prioritization through investment approval, work delivery and benefits realization; but also incorporate that picture in the context of everything else that your organization does.
In this e-book, learn more about how ServiceNow can help your organization make sure no opportunities are left on the table.
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How can you reassess digital priorities in the face of constant change?
By: ServiceNow
Type: eBook
As a business or strategy leader, you must ensure your organization is stronger, better, and safer—but there are headwinds of change.
88% of executives think their customers are changing faster than their business can keep up; your organization must find new ways to adapt to emerging threats and combat difficulties while pivoting strategy and delivering value.
Discover in this white paper how ServiceNow can help you succeed with features such as strategic and continuous planning, empowering your organization to perform at a higher level while outmaneuvering continuous disruption.
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Project Portfolio Management 101
By: ServiceNow
Type: White Paper
As your business adopts new technologies and processes to stand out in the evolving marketplace, ensuring strong project portfolio management (PPM) becomes crucial. Check out this white paper for a PPM deep dive.
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Get the Greatest ROI From Your Strategic Initiatives
By: ServiceNow
Type: White Paper
The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.
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ServiceNow Strategic Portfolio Management: Economic Analysis
By: ServiceNow
Type: Forrester Total Economic Impact Report
Strategic portfolio management (SPM) allows organizations to gather their enterprise-wide documentation into a single platform for easier access. Forrester Total Economic Impact Study looks at ServiceNow SPM, using real-world use cases and statistics to provide an accurate estimate of the economics you can expect. Read on to learn more.
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Closing the gap between ideas and outcomes with SPM solutions
By: ServiceNow
Type: Infographic
Discover in this infographic how, with ServiceNow’s Strategic Portfolio Management (SPM) solution, you can deliver work across the enterprise that is aligned to strategic priorities and optimized for customer value—even in today’s disruption-prone environment.
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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You’re ready to get started with GenAI…but how?
By: ServiceNow
Type: eBook
Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.
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How ServiceNow’s SPM solution can help you deliver value faster
By: ServiceNow
Type: Video
In this short video, learn how ServiceNow’s SPM solution can help your organization deliver business outcomes with confidence by aligning all your work on a single platform.
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Why aren’t business measuring project value correctly?
By: ServiceNow
Type: eBook
Businesses need relevant metrics to monitor and manage project value from the outset. But how do they do that? Read on for the answer.
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How IT can boost employee and customer experience initiatives
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Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Top 5 IT imperatives for supporting EX and CX
By: ServiceNow and Konversational
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With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services. Discover in this eBook how your IT team can help your organization deliver a cohesive and accelerated customer and employee experience.
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Aligning risk & service models for operational resilience
By: ServiceNow
Type: White Paper
Integrating an entity hierarchy into risk management aligns with CMDB and CSDM for risk visibility. Maturing from tactical to service-centric, it includes third parties, enhancing accountability and transparency. Read to build a robust framework aligned with business services and infrastructure.
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The Gorilla Guide to IT asset management
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Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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Creating Organizational Agility
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It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.
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Why efficient IT asset management requires a unified, automated platform
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow IT Asset Management can help your organization automate the end-to-end technology asset lifecycle with a strategic workflow, and the financial benefits to which you can look forward.
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The 3 steps to better optimizing your IT operations
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Type: eBook
In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.
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5 key IT asset cost reduction tips to free up your budget
By: ServiceNow
Type: White Paper
Enabling flexible, resilient IT doesn’t necessarily mean spending more money. In fact, it can mean cutting costs. Explore this white paper to discover 5 ways that you can reduce your IT asset costs and optimize your IT operations.
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5-step guide for reducing software & hardware spend
By: ServiceNow and EVIDEN
Type: eBook
Between cloud costs and other Shadow IT applications, many organizations are feeling the financial burden of their IT resources and are finding it hard to uncover and manage their waste. So, what are the best ways to do so? Dig into this e-book to learn more.
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Beware the AI proof of concept doom loop
By: ServiceNow
Type: White Paper
In this IDC white paper, discover the 5 essential steps for effectively embedding AI into your technology strategy.
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Proactive Field Service Roadmap: 5 Key Priorities
By: ServiceNow
Type: eBook
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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Gen AI 101: Leader’s guide for driving success
By: ServiceNow and EVIDEN
Type: eBook
With 97% of today’s enterprise leaders reporting that they are investing in GenAI in the months ahead, some are asking one major question: is Gen AI actually worth the hype? In short, yes. But why? Dig into this guide to learn more.
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Risk management: 5 stages to compliance
By: ServiceNow
Type: White Paper
Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
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Dispelling the top AI misperceptions for IT services
By: ServiceNow
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There’s a misperception that modernizing your operations with AI and automation is complex and expensive. The good news? It doesn’t have to be. Download this e-book to learn the secrets to unleashing the next wave of productivity across your organization with AI.
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Are you merely tracking assets—or are you maximizing their full value?
By: ServiceNow
Type: eBook
Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.
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Speeding up vulnerabilty detection with automation
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Type: eBook
Almost half of all CIOs believe their cybersecurity may not be on par with their digital transformation efforts, but 80% of organizations that use automation say they can respond to vulnerabilities in a shorter timeframe. Download this white paper to help
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Empowering your employees to do more: CHRO’s roadmap
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Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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Customer expectations are changing: What to do about it
By: ServiceNow
Type: eBook
For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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Ways to avoid cloud risk & security exposure
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Type: White Paper
Learn the 3 essential elements you should look for in an integrated solution that can help strengthen security, manage risk and monitor compliance in the cloud while also reducing costs and the risk of human error.
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How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
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In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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What is AIOps and how does it work?
By: ServiceNow and Konversational
Type: eBook
An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams. AIOps can help. In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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Is your IT infrastructure coping with the explosion of digital services?
By: ServiceNow and Devoteam
Type: eBook
In this e-book, explore the right way to implement AIOps and how to augment it with observability insights.
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How to Have Productive Experiences for Your Employees
By: ServiceNow
Type: White Paper
An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Improve risk management by connecting business & IT
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Type: White Paper
Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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3 steps to achieve digital business readiness with IT services
By: ServiceNow and Konversational
Type: eBook
Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this e-book. You’ll also learn how to define your IT services needs with a handy checklist.
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The 3 steps to efficiently scaling IT operations
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In this e-book, discover the 3 essential steps to modernizing your IT infrastructure… and boosting your business strategy as well.
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A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
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Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
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How you can keep up with the customer experience evolution
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The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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How Your Next Technology Decision Could Impact Your ESG Goals
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The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.
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Leader’s guide to ESG: Top opportunities in 2023
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Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
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Leader’s guide to strategic automation’s benefits
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Type: eBook
“Hyperautomation is irreversible and inevitable,” explains Research VP at Gartner, Brian Burke. With that in mind, how can you maximize the benefits of hyperautomation at your organization? Dive into this ServiceNow e-book for insights and recommendations.
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3 pillars for transforming risk & compliance management
By: ServiceNow and NTT Data
Type: White Paper
Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.
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Drive seamless CX experiences while reducing costs
By: ServiceNow
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Discover in this e-book how ServiceNow customers continue to persevere— do more with less—while still managing to improve customer satisfaction.
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Why leverage low-code with gen AI?
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Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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Break free from siloed automation
By: ServiceNow
Type: White Paper
Hyperautomation and low-code platforms speed up digital transformation, allowing quick app creation and process improvement. Integrating systems enhances productivity, reduces expenses, and offers clear insights into automation ROI and health. Discover how top firms streamlined operations and increased efficiency with hyperautomation.
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Your 3-step guide to delivering better digital services
By: ServiceNow
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Siloed services and operations teams can no longer keep pace with the technological demands of today’s digital-first world. In this guide, you’ll discover 3 approaches for expanding technology services away from traditional silos while still reducing costs.
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Using AIOps to Thwart Data Breaches
By: ServiceNow
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At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
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How to create a risk-aware defense
By: ServiceNow
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Organizations need visibility into what’s happening, and the ability to adapt fast to external and internal factors. In this e-book, see how your organization can benefit from unlocking a common language and bringing together business and IT on a single platform, to enable integrated enterprise-wide risk management.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
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This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.