AI service automation: ITSM and ITOps convergence
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Why traditional IT approaches are overwhelmed in today’s world
By: ServiceNow
Type: Video
Are you asked to build cloud-first initiatives while using legacy tools? Implement GenAI while protecting business-sensitive data? Improve productivity with talent shortages? Think organization-wide while dealing with disparate silos?
If so, you know traditional IT approaches are overwhelmed in today’s world.
Learn in this short video how ServiceNow ServiceOps solutions can help you accelerate productivity, increase agility, and transform customer and employee experiences using a single cloud platform.
These are also closely related to: "AI service automation: ITSM and ITOps convergence"
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An AIOps Strategy to Adjust to a Complex and Fast-Moving IT Landscape
By: BMC Software
Type: eGuide
As IT environments grow in scale and complexity, it’s not enough for organizations to monitor infrastructure and applications for performance and availability. They must also manage and optimize the business service as a whole to provide the agility, speed, and scalability required by DevOps and ServiceOps initiatives, new technologies, lift-and-shift cloud migrations, and cloud-native applications.
Simply put, IT organizations are facing a firehose of data — far too much to analyze quickly and then respond in time. Trouble signals are being drowned out by too much noise and typically lack the context necessary to determine the root cause. As a result, organizations experience service degradation and availability issues. Access our free eBook now to learn how to develop an effective AIOps strategy, all you have to do is take a quick survey to get started! -
3 steps to achieve digital business readiness with IT services
By: ServiceNow and Konversational
Type: eBook
Today, 93% of organizations have adopted or have plans to adopt a digital-first business strategy. We know that automating workflows, speeding delivery, and gaining visibility of IT infrastructure can quickly resolve issues on your digital business journey.
But what does that mean in practice?
Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this eBook. You’ll also learn how to define your IT services needs with a handy checklist.
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Your look into the state of IT asset management (ITAM)
By: ServiceNow
Type: Analyst Report
Minimized security risks and audit performance/accuracy topped the list when organizations were asked, “which business metrics are used to measure the success of your ITAM programs?” Dive into this report, “A business view of IT asset management: Current state and near-term outlook” to learn about how ITAM is evolving.
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2024 analyst report: NetSec collaboration insights
By: Endace
Type: Analyst Report
Network teams and security teams: Both are key to successful IT. But how can the teams collaborate successfully, and why is that often a challenge? For insights, review this 2024 EMA Research Report.
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Application Delivery Network Buyers' Guide
By: TechTarget ComputerWeekly.com
Type: eGuide
The more systems become remote, the less secure they are. On face value a huge cliché – or truism - but sadly actually true. And sadly, for those running networks, something that is going to be truer – or more clichéd – as remote working continues to proliferate in the new normal of the hybrid mode of working.
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A network automation roadmap to reap tech's best benefits
By: TechTarget Networking
Type: eBook
A network automation roadmap can help guide organizations through the Wild West of modern networking in order to reap benefits that automation can bring to employees, customers and partners. Reducing labor-intensive tasks does entail changing a network engineer's work, though.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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How to Simplify Multi-cloud Network Security
By: Aviatrix Systems
Type: White Paper
Only 12% of multi-cloud enterprises, according to EMA’s recent research, consider it very easy to manage security policies consistently across their various clouds. What makes multi-cloud security challenging, and how can businesses address those obstacles? Find answers in this white paper.
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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Computer Weekly – 17 October 2023: The Most Influential Women in UK Technology 2023
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
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Computer Weekly – 7 November 2023: How ExxonMobil is leading with data
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to the leader of ExxonMobil's data organisation, about the energy giant's strategy to establish enterprise-wide principles for the use of data. As the UK's Online Safety Act comes into force, we examine the tech sector's concerns over the laws around end-to-end encryption. Read the issue now.
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Computer Weekly – 24 October 2023: Brewing data insights at Heineken
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
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Same cyberthreat, different story
By: ServiceNow
Type: eBook
Organizations like yours are reducing the cost and chaos of vulnerability management by orchestrating an automated response across IT asset management, risk and security. Read this story for a real, practical example of how it's done, helping you stay ahead of the latest cyberthreats and drive continuous improvements.
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The Ransomware Solution your CISO will Love
By: Commvault
Type: eBook
If you’re relying on traditional solutions that string together a patchwork of poorly integrated security tools, then your security teams will be at a disadvantage out of the gate as they try to mitigate attacks. Access this e-book to gain actionable insights on how to enhance your organization's overall security posture and ransomware resilience.
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How Red Hat & Intel rapidly operationalize your AI/ML models
By: Red Hat and Intel
Type: Product Overview
Despite attractive benefits, a high AI/ML project failure rate remains, with many experiencing real challenges moving projects from concept to production. Download this product overview to understand how Intel and Red Hat can help you face these challenges directly and rapidly operationalize your AI/ML models.
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Computer Weekly – 18 June 2019: Applying AI to road safety
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
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AI: Beyond the hype
By: TechTarget ComputerWeekly.com
Type: eGuide
Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that's generating more heat than light. Is there business value here?
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Monitoring: Cut time between alert & analysis with automation
By: LogicMonitor
Type: White Paper
How can your MSP leverage IT automation solutions like LogicMonitor to both improve internal operations and service delivery to your customers? Find out by downloading this white paper, which covers six ways MSPs can automate with LogicMonitor.
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SecOps: Automate the repetitive things you do every day to ease
By: Palo Alto Networks
Type: White Paper
Within your SOC, how much time a day is spent dealing with repetitive tasks? Automating these repetitive, low-skill activities can free up valuable time so you can focus on the critical threats, and proactively refine your defenses against the next attack. This white paper explores 10 ways you can automate your SOC. Read on to learn more.
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CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase
By: TechTarget ComputerWeekly.com
Type: Ezine
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
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Gen AI in financial services: 8 strategies, 4 challenges
By: Avanade
Type: White Paper
Organizations from all industries are tapping into the power of generative AI, including financial services businesses. So, in what ways can generative AI revolutionize financial services? Discover 8 transformative strategies in this white paper.
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4 new ways to intelligently transform ITOps using AI
By: BigPanda
Type: Webcast
Most enterprise ITOps organizations desire a state of self-healing systems capable of identifying and resolving issues without human intervention. Learn how IT operations can jumpstart automation programs that tie together BigPanda Incident Intelligence with Red Hat® Ansible® Automation Platform – so you can go from knowledge to automated response.
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What generative AI's rise means for the cybersecurity industry
By: TechTarget ComputerWeekly.com
Type: eGuide
ChatGPT's cultural and economic ascent in recent months has led to an interest in generative AI as a whole, and that moment has included cybersecurity. However, experts differ on whether the moment is more steeped in marketing or emerging technology.
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2024 analyst report: AI & automation for transforming SecOps
By: Fortinet, Inc.
Type: Analyst Report
58% of surveyed enterprises experience 100+ security alerts each day, according to recent research by IDC. So, how can organizations better manage these alerts and transform their SecOps strategies? This 2024 IDC report explores how AI and automation can help. Read on to unlock 17 pages of security insights.
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What will the enterprise look like in 3 years?
By: Alteryx
Type: White Paper
Alteryx recently surveyed 2,800 enterprise data and IT leaders to see what they expect will change over the next few years and how businesses will react. Download this white paper now to discover their key findings and learn how organizations expect people to work alongside sophisticated generative technology in the future.
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Computer Weekly – 26 September 2023: Preparing for post-quantum cryptography
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now.
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CIO Trends #9
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, take a look at some of our most popular articles on issues faced by IT decision-makers, such as the rise in IT buying decisions from outside the IT department, the importance of ethics in technology, and a look at how the Department for the Environment, Food and Rural Affairs is preparing its IT for the challenges of Brexit.
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Large Enterprises: Consider Your MSSP Options
By: Trustwave
Type: Analyst Report
Take a look through this “ISG Provider Lens Quadrant” report to learn about 27 MSSPs that can support the needs of large enterprises.
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Computer Weekly – 16 May 2023: Microsoft and Google go into battle for enterprise AI
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won't work without cultural change as well. Read the issue now.
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CW APAC: Expert Advice on data management
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, Computer Weekly looks at how companies and data management experts are tackling data challenges, and finds out how organisations are augmenting data management through artificial intelligence and machine learning.
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Generative AI
By: Reply
Type: eBook
While the transformative potential of Generative AI technology is evident, businesses must exercise caution and prioritize human leadership when integrating Generative AI into their operations. Read on to learn why it’s crucial to harness AI’s potential responsibly and sustainably and how your organization can accomplish it.
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Top trends shaping APAC's tech landscape in 2024
By: TechTarget ComputerWeekly.com
Type: eGuide
While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.
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Vendor Study – Software Defined Solutions and Services
By: Apcela
Type: Analyst Report
This ISG Provider Lens study examines the different kinds of global network offerings related to SDN. These include SD-WAN (consulting, implementation and managed services), SD-WAN (DIY) and equipment and service supply to enterprises for own operation. Read the study now to learn which could best fit your business’ needs.
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How new shared service models cut costs for the public sector
By: Unit4
Type: Infographic
Unit4 research finds that local government organizations are swimming faster than ever in the race to deliver vital citizen services against rising inflation, cost reduction pressures, evolving demands, and an aging population. Check out this infographic to learn about the value of collaborative service delivery for the public sector.
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Automated document management system tools transform workflows
By: TechTarget ComputerWeekly.com
Type: eBook
In this e-guide, we examine the components of a viable DMS and the technologies influencing its broader acceptance, how e-signatures are powering DM Simplementations, the differences between electronic and digital signatures, and the role of automated document management system tools in ensuring continuity for the new hybrid workforce.
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Computer Weekly – 22 August 2023: Can low code/no code ease developer skills shortages?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, with organisations increasingly turning to low-code/no-code tools to enable "citizen developers" among staff – we look at whether this can help to ease software developer skills shortages. Read the issue now.
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Computer Weekly – 20 September 2022: A gold medal performance for networking
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance, how the centuries-old London insurance market is going digital, thanks to Lloyd's of London, and how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now.
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CW Europe – June 2018
By: TechTarget ComputerWeekly.com
Type: Ezine
Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go?
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MSSP landscape: The leaders, their capabilities & more
By: Trustwave
Type: Analyst Report
Review this “ISG Provider Lens Quadrant” report to compare the strengths, challenges and capabilities of 20 top MSSPs for midsize enterprises.
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Considering key networking trends
By: Apcela
Type: eGuide
As your distributed network grows, you have to keep in mind that your attack surface does too. So, how can you ensure that your network is protected from increasing and complex cyberattacks? Staying up to date on the latest networking trends can help. Explore this E-Guide to access 5 key networking trends for 2023.
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Computer Weekly – 1 October 2019: The most influential women in UK technology
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we announce our annual list of the 50 most influential women in UK technology. Meet the winner, Debbie Forster, CEO of Tech Talent Charter, and find out who are this year's five rising stars. Also, our latest buyer's guide looks at the latest developments in robotic process automation. Read the issue now.
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The cloud operating model: Analysts explain
By: Cisco
Type: Analyst Report
“What is the cloud operating model, and how is it evolving to meet IT operations management requirements across the entire digital infrastructure?” This is the first of 5 FAQs that IDC analysts answer in this paper. For an insightful introduction to the cloud operating model, read on.
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Computer Weekly – 25 October 2022: The Most Influential Women in UK Technology 2022
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we reveal our annual list of the 50 Most Influential Women in UK Technology. We talk to the No.1 on the list, Flavilla Fongang, about how to improve diversity and inclusion in the sector. And we introduce our seven rising stars – the future female leaders of UK IT. Read the issue now.
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A guide to developing cloud applications using PaaS
By: TechTarget ComputerWeekly.com
Type: eBook
In this e-guide we look at the management and development tools that are required to build, deploy and operate cloud-native applications at scale.
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Mainframe modernization services: Strengths & challenges
By: Ensono Limited
Type: Research Content
One business may decide to modernize its mainframe to achieve compliance. Another may decide to do so in order to deliver superior data analytics. Regardless of the driver, any business undertaking mainframe modernization wants a cost-effective, agile solution. Check out this ISG report to explore the mainframe modernization market.
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Computer Weekly – 17 November 2020: How Mastercard is taking digital payments into a new era
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.
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CW Middle East - Oct-Dec 2019: Saudi banks trial biometrics in ATMs
By: TechTarget ComputerWeekly.com
Type: Ezine
Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines.
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Computer Weekly - 11 August 2020: Freezing digital history in the Arctic Circle
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out why GitHub is storing its historical open source code repositories on analogue film in the Arctic Circle. Our buyer's guide examines modern software development practices. And we hear how VR technology helped the UK build more ventilators to deal with the Covid-19 pandemic. Read the issue now.
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MicroScope – December 2020: Reasons to be positive for 2021
By: MicroScope
Type: Ezine
In this issue, discover why the continued digital transformation trend means 2021 is looking good for the channel. Also read how business processes can be optimised by adding artificial intelligence to the mix, and how the channel is looking at the challenge of sustainability