GBS on Now: Make work flow across the silos
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The secret to driving growth and reducing costs in HR
By: ServiceNow
Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences.
But can this be done? And if so, what are the most effective steps organizations can take to ensure success?
Browse this white paper to gain insight into the top 3 ways you can reduce costs and drive growth in your HR teams, as well as how investing in generative AI tools can help you do so.
These are also closely related to: "GBS on Now: Make work flow across the silos"
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The HR leader’s guide to unleashing AI-powered efficiency in tough times
By: ServiceNow and NTT Data
Type: White Paper
In today's uncertain economy, HR leaders must balance cost optimization with growth. ServiceNow and NTT Data's "Software as savings" paper outlines three strategies to achieve this:
- Standardization using generative AI to streamline operations
- Consolidation to cut redundancy and overhead
- And automation to utilize digital workflows and lower labor costs.
Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting each of the three strategies above.
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Service Experience: The Next Value Driver for Global Business Services
By: ServiceNow
Type: White Paper
This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
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Empowering your employees to do more: CHRO’s roadmap
By: ServiceNow
Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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Top 10 ASEAN IT stories of 2017
By: TechTarget ComputerWeekly.com
Type: eGuide
In this review of the top 10 Computer Weekly articles on IT in ASEAN, we look at what countries across the region are doing to drive adoption of emerging technologies such as artificial intelligence (AI) and the internet of things (IoT), raise their cyber security capabilities amid growing cyber threats, and draw more women into the IT industry.
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Top 10 Azure mistakes and how to fix them
By: Nerdio
Type: White Paper
Deploying, managing, and scaling Microsoft Azure Virtual Desktop can be a complex process for technicians at any level of experience. In this white paper, browse the top 10 most common mistakes IT professionals make in Microsoft Azure.
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Computer Weekly 20 October 2020: Why is IBM splitting in two and what does it mean for CIOs?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer's guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now.
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Your comprehensive guide to the Fujitsu Group
By: Fujitsu
Type: eBook
What is the Fujitsu Way, and what does it actually look like in practice for organizations looking to promote sustainable transformation? Take a deep dive into Fujitsu’s inner workings in this comprehensive e-book.
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The 4 stages of employee experience platform evolution
By: ServiceNow
Type: White Paper
This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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Digital Disruption Index – from experimentation to transformation
By: TechTarget ComputerWeekly.com
Type: Research Content
Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
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Leader’s guide to strategic automation’s benefits
By: ServiceNow
Type: eBook
“Hyperautomation is irreversible and inevitable,” explains Research VP at Gartner, Brian Burke. With that in mind, how can you maximize the benefits of hyperautomation at your organization? Dive into this ServiceNow e-book for insights and recommendations.
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Deloitte Global CIO Survey 2018 – UK Edition
By: TechTarget ComputerWeekly.com
Type: Research Content
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
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Get started simplifying IT infrastructure with automation
By: Red Hat
Type: Case Study
In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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Deloitte CIO survey 2016-2017 – UK Edition
By: TechTarget ComputerWeekly.com
Type: Essential Guide
Download Deloitte's 2016-2021 CIO survey to discover how CIOs can deliver value and impact to their organisations.
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Digital Disruption Index: Aligning strategy, workforce and technology
By: TechTarget ComputerWeekly.com
Type: Research Content
Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
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Computer Weekly - 16 February 2021: How Covid-19 has hit IT salaries and job prospects
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals' wages and job security. A potentially deadly cyber attack on a US water plant highlight the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now.
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Customer expectations are changing: What to do about it
By: ServiceNow
Type: eBook
For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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ESG Analyst Jon Brown’s take on modern ITSM: Anatomy & benefits
By: Atlassian
Type: ESG Showcase
According to recent Enterprise Strategy Group (ESG) research, writes Senior ESG Analyst Jon Brown, 98% of organizations using traditional ITSM models report significant challenges. Read this ESG Showcase to consider, instead, the anatomy of modern ITSM and gain guidance on implementation next steps.
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Pulse Survey: "Organizations Struggle to Measure and Monitor Cyber Risk"
By: Tanium
Type: Analyst Report
Data from this Harvard Business Review Pulse Survey, commissioned by Tanium, illuminates how effective cyber-risk oversight is hampered by the mutual shortage of knowledge between executives and cybersecurity leaders. Read the report to learn from top executives and analyze the data for yourself.
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Lower your TCO with serverless applications
By: AWS
Type: eBook
Serverless applications can save up to 68 percent of development costs by automatically allocating compute on a pay-for-use basis. Read the Deloitte whitepaper Determining the Total Cost of Ownership: Comparing Serverless and Server-based Technologies to learn more.
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Computer Weekly - 19 June 2012: How to succeed at desktop virtualisation
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week’s Computer Weekly, our latest Buyer's Guide examines best practice in desktop virtualisation. We ask if a six-year-old technology could be a key to tackling IT security threats. And we look at how universities are dealing with their IT challenges as they await the first intake of students at new higher tuition fees. Read the issue now.
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New tech on the block: Planning for blockchain in the retail and consumer packaged goods industries
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.
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Technology, media and telecommunications predictions 2017
By: TechTarget ComputerWeekly.com
Type: Essential Guide
Deloitte predicts the key trends in technology, media and telecommunications in 2017
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A Computer Weekly buyer's guide to cloud enterprise applications
By: TechTarget ComputerWeekly.com
Type: eBook
Businesses require suitable cloud applications to manage their processes effectively. In this 17-page buyer’s guide, Computer Weekly looks at the advantages of best-of-breed SaaS products, explores the rise of industry cloud and assesses its value in the corporate IT sector.
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IT Priorities 2020: Budgets rejigged to support 2021 recovery
By: TechTarget ComputerWeekly.com
Type: eGuide
IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery.
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How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
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CW APAC: Trend Watch: Database technology
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on database technology in the Asia-Pacific region, Computer Weekly looks at the impact of graph databases and the different types of database management systems currently on the market.
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The future of enterprise IT: Social, social, mobile, analytics and cloud
By: TechTarget ComputerWeekly.com
Type: eGuide
Cloud and data technologies are allowing organizations to provide service levels not even dreamt of a few years ago. This guide looks at some examples of these technologies transforming organizations in South-East Asia.
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Computer Weekly – 24 January 2017: World leaders discuss risks of social unrest from advances in technology
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the fears raised at the World Economic Forum over the potential for social unrest as technology transforms working practices. We hear from the CIO at the World Health Organization about how IT helped tackle the Ebola crisis. And we look at progress in adopting big data analytics. Read the issue now.
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Customer Insights: Employee Experience Testimonials
By: ServiceNow
Type: eBook
To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint. Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.
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Computer Weekly – 21 February 2017: How to develop mobile apps for business
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide examines the emerging innovations and best practice in mobile app development. We find out how Microsoft and Amazon are opening up their artificial intelligence tools to developers. And GE's CIO discusses the digital transformation of one of the world's industrial giants. Read the issue now.
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7 top predictive analytics use cases
By: TechTarget ComputerWeekly.com
Type: eGuide
Across industries, companies are using predictive analytics to forecast future trends and actions. Learn about the most popular use cases for predictive analytics.
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The secret to a more unified and seamless procurement experience
By: ServiceNow and Genpact
Type: eBook
In this e-book, discover a better way to manage procurement—one that reduces cycle time, enhances user experiences, and improves internal controls with automation and unified data.
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The Cloud and HR: Choosing the Right SaaS Application
By: TechTarget Business Analytics
Type: eGuide
This expert e-guide from SearchFinancialApplications.com outlines four questions to ask potential service providers before signing an HR SaaS contract. In addition, uncover the top five HR technology trends for 2013 that you should keep an eye out for.
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Business Value of ServiceNow HR Service Delivery
By: ServiceNow
Type: White Paper
To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.
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Source to pay-as-a-service: A comprehensive solution for control of spend
By: ServiceNow and Genpact
Type: White Paper
When budgets are low but business demands are high, source to pay teams need a simple way to take control of spend. In this white paper, discover how Genpact’s source to pay-as-a-service solution can help.
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Infographic: Top IT predictions in APAC in 2022
By: TechTarget ComputerWeekly.com
Type: Infographic
As one of the first in the world to emerge from the throes of the pandemic, Asia-Pacific (APAC) organisations are expected to invest more in cyber security, cloud computing and automation in 2022 to secure their digital future. In this infographic, we review some of the key IT trends that are likely to shape the industry in the next months.
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How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
Type: eBook
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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Making Employee Journeys Unforgettable
By: ServiceNow
Type: White Paper
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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How NASCAR (and other organizations) leverage automation
By: ServiceNow
Type: eBook
In this e-book, discover how – and why – organizations like NASCAR and Hancock Whitney Bank are leveraging hyperautomation and low-code development.
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Dropbox Controls Spending with ServiceNow & Genpact
By: ServiceNow and Genpact
Type: Case Study
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
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Computer Weekly – 24 November 2020: Covid accelerates tech innovation in the NHS
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of Computer Weekly, we look at the track and trace app, which was redeveloped and enhanced at breakneck speed, and explore how the pandemic has accelerated the roll-out of new technology such as artificial intelligence and video conferencing tools at NHS trusts. We also present some research into how Covid has affected IT spending.
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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How you can keep up with the customer experience evolution
By: ServiceNow
Type: White Paper
The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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Deploying an outside application for improved onboarding
By: ServiceNow
Type: eGuide
Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.
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3 pillars for transforming risk & compliance management
By: ServiceNow and NTT Data
Type: White Paper
Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.
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Global payroll and its cost: What to know
By: ADP
Type: Research Content
Global payroll solutions are too costly and don’t suit the needs of smaller organizations. This is something that many HR and finance leaders have believed for years, and have invested in in-country platforms because of it. But is it the truth? Browse this guide to learn more.
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The ultimate guide to Robotic Process Automation (RPA)
By: TechTarget ComputerWeekly.com
Type: eGuide
Robotic process automation is a hot commodity in today's enterprises -- its impact has been described as transformational and disruptive. Still, RPA software is not without risks. In this e-guide, we explain everything you need to know for a successful RPA implementation, from the basics to analysis of where this rapidly evolving market is headed.
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Focus: Enterprise digital transformation
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide we look at how businesses can stay on track through collaboration, innovation, listening to user needs and partnering with suppliers.