3 steps to reducing software, hardware, and cloud costs
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
Your technology infrastructure and enterprise architecture are made up of a complex, inter-related estate of IT assets and business applications.
But despite initiatives to reduce costs and minimize risk in this infrastructure, success can be elusive for 3 primary reasons:
- Siloed and incomplete data about applications, software, and hardware
- Misalignment of asset management, enterprise, architecture, and strategy
- Manual processes that prevent consistent and timely action at scale
So how can you avoid these 3 omnipresent risk factors?
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
These are also closely related to: "3 steps to reducing software, hardware, and cloud costs"
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
In the hurry to get ahead, your customer and employee experiences could be falling behind.
Fortunately, it’s possible to achieve technological change while elevating employee and customer experiences. In fact, your IT organization could be the catalyst for this. With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services.
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Top 5 IT imperatives for supporting EX and CX
By: ServiceNow and Konversational
Type: eBook
In the hurry to get ahead, your customer and employee experiences could be falling behind.
Fortunately, it’s possible to achieve technological change while elevating employee and customer experiences. In fact, your IT organization could be the catalyst for this. With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services.
Discover in this eBook how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Optimizing cloud costs through visibility and automation
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The state of IT Asset Management (ITAM)
By: ServiceNow
Type: Infographic
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
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Prepare to meet evolving risk and compliance mandates
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Enabling digital transformation safely & confidently
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Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
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For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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What is AIOps and how does it work?
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In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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