You've requested...

Case study: T-Systems’ experiences with PROJECTnow integration

If a new window did not open, click here to view this asset.

Download this next:

Discover why ServiceNow was named a leader for SPM & IT PPM

Don't make decisions and manage IT projects, programmes and portfolios in isolation. How can you unlock a holistic view and facilitate joint business and IT planning by leveraging AI for optimised business outcomes?

Get insights from the 2023-2024 IDC MarketScape and see why ServiceNow was named a Leader in Worldwide Strategic Portfolio Management and IT PPM. 

These are also closely related to: "Case study: T-Systems’ experiences with PROJECTnow integration"

  • Get the Greatest ROI From Your Strategic Initiatives

    The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.

  • Case study: M&T Bank transforms with technology innovation

    M&T Bank, with over 17,000 employees, has embraced ServiceNow to innovate and drive change. Initially modernizing IT, the bank extended to Security and IT Operations Management for proactive incident handling. ServiceNow's Financial Services Operations further enhanced customer service management, while ServiceNow Impact sped up solution implementation amid growth.

    Discover M&T Bank's digital transformation with ServiceNow in the full case study.

Find more content like what you just read:

  • Achieve a 399% ROI with ServiceNow Field Service Management

    Discover in this Forrester Consulting Total Economic Impact analyst report the potential return on investment (ROI) your organization may realize by deploying ServiceNow FSM, and how you may see an increase of up to 16% in your field service efficiency rate.

    Download

  • Developing low-code apps: A quick guide to management

    As you develop low-code applications at your organization, how can you successfully manage the development process? Check out this video for insights.

    Download

  • Discover the power of AI for business transformation

    Explore how ServiceNow's AI-powered platform can revolutionize your business. Learn how to leverage generative AI, boost productivity, and deliver exceptional customer and employee experiences. Read the e-book to discover the power of an integrated AI platform.

    Download

  • And the SaaS CSAT award goes to…

    ServiceNow clinches the 2023 SaaS CSAT Award for Field Service Management, per IDC. Leading in customer satisfaction in the SaaS Path Survey, it outperforms in FSM with a trusted brand, easy implementation, and superior features. With 59% of firms upping FSM investment, the full IDC report details ServiceNow's top-tier solution.

    Download

  • Thriving with ServiceOps: Benefits of unifying ITSM and ITOM

    ServiceNow's ServiceOps platform integrates ITSM and ITOM, implements AI-driven automation, and expedites time to service delivery. Discover in this e-book how ServiceOps can enable your organization to excel in a digital-first landscape, examine 7 success stories, and consider key use cases.

    Download

  • Deploying an outside application for improved onboarding

    Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.

    Download

  • Your key to optimizing product development & more

    Manage the lifecycle of your products and their components with Aptean PLM Lascom Edition. Streamline innovation, improve time to market, and maintain quality. Learn more about this comprehensive PLM solution in the full product overview.

    Download

  • With ServiceNow, parking solutions provider accelerates field service success

    Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

    Download

  • With ServiceNow, parking solutions provider accelerates field service success

    Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

    Download

  • Manage and Mitigate Enterprisewide Risk with ServiceNow Partners

    Discover how ServiceNow and its partners help enterprises manage and mitigate risk across the organization. Read these customer stories to see how they achieved quantifiable results like $2.6M in annual savings and 70% productivity gains. Read the full case study to learn more.

    Download

  • Tackle the hurdles of legacy ERP with low-code workflows

    Modernize your ERP systems and accelerate transformation with ServiceNow's low-code workflows and GenAI capabilities. Download this eBook to learn how to optimize ERP processes, transform ERP innovation, unlock ERP value, and more.

    Download

  • How to reduce field service costs with increased efficiency

    Discover in this e-book how ServiceNow FSM can help your organization simplify and streamline your field service operations, delivering transparency and real-time visibility to employees, third-party contractors, and customers.

    Download

  • Estimate the business value you could achieve with ServiceNow

    Backed by research conducted by Forrester, this value calculator tool allows you to get a precise estimate of the business value you could achieve with ServiceNow. Access the calculator now, and gain access to a monetary evaluation of how ServiceNow could help your business.

    Download

  • CIO’s guide to application portfolio management (APM)

    In this 2-page white paper, unlock a quick guide to application portfolio management (APM) for CIOs.

    Download

  • Modernize ERP with low-code workflows and accelerate transformation

    Your ERP is among your business's most critical assets, but it isn't the easiest to maintain or modernize. In this eBook, learn how ServiceNow and their partners can help you overcome the challenges associated with ERP innovation at any scale.

    Download

  • ServiceNow Finds the Smarter Way to Segment Using Illumio

    ServiceNow is a premier cloud platform for IT service management. When they identified the need to address a flat network and properly secure their domain controllers and core services, they knew it was time to refine their network segmentation strategy. Leverage this case study to see how Illumio’s Secure Cloud platform delivered value.

    Download

  • How to deliver seamless customer experiences without increasing cost

    Find out you can deliver seamless customer experiences while reducing costs in this short video, where ServiceNow walks you through a day in the life of a member of a successful CX team.

    Download

  • Low-code app development explained in under 5 minutes

    How can you develop high-quality applications more quickly at your business? By adopting a low-code development approach, ServiceNow argues. To learn about a platform that can support low-code app development at your organization, watch this video.

    Download

  • Avoid red flags when evaluating a managed service provider

    When evaluating a managed service provider, watch out for finger-pointing and lack of ownership during crises. Look for a partner who can alleviate stress and provide solutions. Read the full blog post to learn more about avoiding red flags when choosing an MSP.

    Download

  • IAM: ServiceNow + AlertEnterprise partnership

    Thanks to their relationship with ServiceNow, AlertEnterprise’s workforce identity and access management solutions are more efficient, effective – and secure. Discover the impact of the partnership and its integrations with AlertEnterprise Guardian in this series of videos.

    Download

  • Reimaging IT service delivery and operations no matter what comes your way

    Discover three powerful ways you can reimagine IT services and operations when you break down silos between these two IT workflows. Learn how you can fix IT issues faster while reducing costs, scale IT to support employee needs, and deliver more resilient and compelling service experiences.

    Download

  • How to build a risk-informed, resilient business

    Discover how to build a risk-informed, resilient business that can adapt to change and uncertainty. This e-guide explores the risks businesses face and how an effective management solution can help you seize hidden opportunities. Read the full e-guide to learn more.

    Download

  • Proactive Field Service Roadmap: 5 Key Priorities

    This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.

    Download

  • How Xerox reduced technician trips by 50% with ServiceNow & CareAR

    Working with ServiceNow and CareAR, Xerox has transformed its field service management. Xerox has reduced the number of trips technicians need to take out in the field by 50% by leveraging AR technology that enables customers to solve issues themselves. Watch this video to learn more about the partnership.

    Download

  • Discover the quantifiable benefits of IT portfolio management

    This e-book demonstrates the tangible value of IT portfolio management, including how it can eliminate redundant assets, avoid unnecessary spending, boost staff productivity, and improve technology purchasing power. Learn more by reading the full e-book.

    Download

  • Application development maturity assessment

    Are you ready to drive business results and get more done with low-code tooling on the ServiceNow Platform? Take this assessment to uncover key next steps and best practices no matter where you are on your journey.

    Download

  • The top 2 project management certifications

    The Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exams are a reliable way to help validate your project management skillset. With this exam prep guide, learn how to qualify for the PMP and the CAPM certification and create a strategy to pass the exam. Get started here.

    Download

  • Discover 3 strategies for employee retention and growth

    The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.

    Download

  • Futurum Research: The Future of Cloud is in the Network

    In this analyst report, learn about the 7 pillars of cloud networking and how Cisco can power your cloud-networking journey.

    Download

  • 3 paths to faster growth with low code development

    Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.

    Download

  • T-Mobile Business Internet: A portfolio of solutions for a variety of business challenges

    Check out this infographic to discover the key capabilities of T-Mobile Business Internet, a portfolio of solutions for a variety of business challenges.

    Download

  • Tanium & ServiceNow: Delivering Asset Management Peace of Mind

    99% of organizations using CMDB tooling that do not confront configuration item data quality gaps will experience visible business disruptions according to Gartner. So, how can you level-up your CMDB? Browse this e-book to discover how Tanium and ServiceNow deliver asset management peace of mind and can improve your CMDB.

    Download

  • Capture the Power of Generative AI

    Optimize training and deployment to realize transformative benefits for your business with the purpose-built Intel® AI hardware and software portfolio.

    Download

  • Cost savings and productivity benefits enabled by HR Service Delivery

    Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.

    Download

  • How to apply gen AI to your app development

    To find out how you can harness the power of generative AI capabilities in your application development processes, check out this video.

    Download

  • Customer operations: 51-page ultimate guide

    Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.

    Download

  • 16 Ways Dell OpenManage Helps Your Business

    Access this infographic that highlights the 16th generation of Dell PowerEdge servers with 16 examples of how OpenManage portfolio enhances server range.

    Download

  • Unlock strategic IT investment with this comprehensive guide

    Discover how to make strategic IT investments that drive business value. This in-depth guide explores the challenges of IT portfolio management and how a strategic portfolio management approach can help you align IT with business goals, spend money more wisely, and accelerate innovation. Read the full e-book to learn more.

    Download

  • Artificial Intelligence in the Partner Ecosystem

    This Channelnomics report outlines the opportunity AI represents to the partner ecosystem, and highlights six challenges to mainstream AI adoption and how partners can adapt their portfolio to create successful business outcomes for customers.

    Download

  • An Introductory Use Case Guide: Splunk Artificial Intelligence for Observability

    Observability is a modern approach to monitoring that uses AI and ML to provide visibility and context across complex systems, increasing system security and reliability. In this guide, you’ll learn about Splunk’s observability solution through use cases across IT and OT domains.

    Download

  • How AI can drive operational and HR workforce efficiencies

    Discover how to harness AI for savings in your organization by reading this eBook, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.

    Download

  • Revolutionizing the low-code experience: The power of generative AI

    How can you overcome your biggest development challenges to unleash the full potential of your workforce? By harnessing the power of GenAI and low-code app development on the ServiceNow platform. Read this e-book to learn how to drive productivity, close talent gaps, and lower costs by revolutionizing low-code experiences at scale.

    Download

  • Leverage disruptive change with a strategic IT approach

    Disruptive change is constant. To turn it into opportunity, organizations need an integrated view of their operating model, IT, and transformation efforts. Learn how Enterprise Architecture Management and Strategic Portfolio Management can help in this white paper.

    Download

  • Strategies to build apps faster with low-code solutions

    Accelerate digital transformation with low-code solutions that empower citizen developers and streamline app development. Learn how ServiceNow's Creator Workflows can help your organization build apps faster, scale without sprawl, and modernize legacy systems. Read the White Paper to learn more.

    Download

  • Managing disruption with enterprise architecture & portfolio mgmt

    Disruptions are inevitable, but effective responses are possible. This white paper details how enterprise architecture management (EAM) and strategic portfolio management (SPM) enable IT to manage crises, change, and innovation. Discover how EAM/SPM prepares organizations to confront future disruptions.

    Download

  • Empowering CIOs to lead

    CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.

    Download

  • Security as a service for MSP peace of mind

    Download this portfolio to learn more about WatchGuard's managed security service solutions, which give MSPs peace of mind through better endpoint management and comprehensive protection across your entire service ecosystem.

    Download