How to prevent downtime and rapidly resolve ITSM issues
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Journey to Modernizing IT Services and Operations
By: ServiceNow
Type: eBook
Today, it's critical to deliver scalable, resilient IT services that fit the world your employees work in.
There are real payoffs, including boosting productivity, increasing efficiency, raising satisfaction, and getting more work done.
Download this white paper to learn more about how modernizing IT services can help your workforce thrive.
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Checklist for enhancing your IT services delivery
By: ServiceNow and Kyndryl
Type: eBook
The way that you conduct work has evolved, requiring workflow automation, speedy service delivery, and better visibility of IT infrastructure to quickly resolve issues. Therefore, the IT operations that support all this work must evolve, too.
So, where should your organization begin in this ITOps evolution? This eBook is here to guide you along your journey, supplying:
- A 5-step roadmap for modernizing your IT services and operations
- The success stories of other businesses
- And more
Read on to access these insights.
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Journey to Modernizing IT Services and Operations
By: ServiceNow and Devoteam
Type: White Paper
With new technologies and agile practices emerging rapidly, IT service management (ITSM) needs to be more flexible, efficient, and integrated to support modern business operations. By modernizing ITSM, organizations can streamline their processes, improve service quality, and enhance the overall customer experience.
This white paper outlines key best practices and includes questions to ask when defining your services to better capture them in a single system of engagement.
Download your copy now to help modernize your ITSM and adopt the best practices for delivering high-quality services.
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