Why stellar IT services start with automated infrastructure visibility
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Modernize IT services with automated infrastructure visibility
By: ServiceNow and RSM
Type: eBook
Modernizing IT is vital for tech-driven firms facing legacy systems, talent gaps, and data silos. Discover how automated infrastructure visibility revolutionizes ITSM and ITOM, enhancing employee experiences in our eBook.
Key points:
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Merging ITSM and ITOM on one platform for swift issue resolution, outage prevention, and quicker endpoint troubleshooting.
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Benefits of automation include boosted productivity and lowered operational risk.
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A case study shows a financial software firm saving $350K annually with ServiceNow's ITSM and ITOM.
Learn how automation can upgrade your IT services for superior outcomes in this full eBook.
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Modernize IT services with automated infrastructure visibility
By: ServiceNow and TechM
Type: eGuide
Modernize IT with ServiceNow's ITSM and ITOM solutions for operational transformation, downtime prevention, and swift issue resolution. Key advantages:
- Automated discovery and service mapping for an accurate IT and digital services inventory
- Quick issue identification and resolution through event correlation, root cause analysis, and operational context
- Proactive outage prevention by assessing change impacts
Unify ITSM and ITOM to prioritize and address critical issues swiftly, minimize errors, and cut redundancy, enhancing tech experiences.
Discover how automated visibility revolutionizes IT services in our e-guide.
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3 essential tasks to evolve your IT services & operations
By: ServiceNow and Navisite
Type: eGuide
Modernizing IT services enhances organizational scalability and productivity. This eBook details the modernization path, highlighting steps like:
- Identifying core IT services for a unified system of engagement
- Achieving complete visibility of infrastructure, cloud, applications, and services
- Leveraging a user community for best practices in incident, configuration, and change management
Integrating IT service and operations management on a single cloud platform increases service agent efficiency, speeds up root cause analysis, and aligns with business strategy.
Discover how to successfully modernize IT services by reading the full eGuide.
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CW Middle East July to Sept 2016:
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