Hybrid Work Preparedness Guide
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CX & retail: Modernizing strategies for customer loyalty
By: Webex by Cisco
Type: eBook
When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement.
However, with so many channels available, many organizations can struggle with knowing where to begin.
This guide can provide you with in-depth insight into today’s top channels, offering an overview of their different benefits and capabilities and tips for how you can best meet your customer’s expectations.
Dig into the guide to learn more.
These are also closely related to: "Hybrid Work Preparedness Guide"
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Getting a handle on AIOps and self-healing systems
By: TechTarget ComputerWeekly.com
Type: eGuide
Reducing effort, reacting faster, preventing problems and improving understanding of the IT environment are the key benefits of AIOps, identified by analyst Forrester in its Vendor Landscape for Cognitive Operations. To achieve these goals AIOPs platforms are increasingly making use of predictive analytics and automation to offer IT operations a level of self-healing. Read more in this e-guide.
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Unified Communications: the key to prospering in the new working reality of Covid-19
By: TechTarget ComputerWeekly.com
Type: eGuide
The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different. Read more in this e-guide.
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Computer Weekly – 27 September 2022: Making digital a key ingredient at Mondelez
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
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Guide for equipping your employees for hybrid work
By: Logitech Inc.
Type: White Paper
Hybrid work has caused revaluations of employee work/life balance, expectations about work, and fierce competition for talent, making it critical for businesses to adequately address them. So how can organizations best continue their efforts to ensure connected hybrid work? Browse this guide to learn more.
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Top trends for hybrid work: How you can best keep up
By: Logitech Inc.
Type: Research Content
It’s become clear that hybrid work is here to stay. This is especially true for countries such as Indonesia, whose businesses continue to have discussions about making these conditions permanent. But will this happen and if so, what trends should organizations know to ensure that they keep up? Browse this report to learn more.
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How it Can Save Time and Enable Better Hybrid Work
By: Logitech Inc.
Type: White Paper
When the pandemic hit, most companies lacked a remote working strategy and many people had minimal remote experience. However, even with hybrid work now the norm, many organizations are still struggling to enable a consistently equitable meeting experience for remote and in-office workers alike. Access the white paper to learn more.
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A Computer Weekly Buyer's Guide: Office Productivity for Home Workers
By: TechTarget ComputerWeekly.com
Type: eGuide
The question of productivity has become an inevitable consideration since the pandemic made home working commonplace. In this 16-page buyer's guide, Computer Weekly looks at how it's being maintained, the advantages a remote workforce brings to business and the hybrid model being embraced by workers.
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CW APAC - May 2021: Buyer's guide to HR software
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on HR software in the Asia-Pacific region, Computer Weekly looks at the considerations when choosing a human resource management application
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How to maximize hybrid work through audio quality
By: Shure Inc
Type: Blog
With so many organizations now operating with hybrid or remote teams, 38% of companies indicate that collaboration is a key driver for office redesign. However, this collaboration can’t happen without the proper chat and meeting tools, meeting that video and audio quality must be top-notch. Access this article to learn more.
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Digitally transform your workplace for hybrid success
By: Logitech Inc.
Type: Analyst Report
Research shows that only 9% of office employees are either in the office full-timeor fully remote. The remaining 91% are hybrid. With this workforce shift comes the need for collaboration spaces and tech, and it has become crucial for offices to reflect these expectations. Access this guide to learn how to best accommodate your employees.
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How to make meetings more equitable and inclusive
By: Logitech Inc.
Type: White Paper
Today, two-thirds of employees report that they don’t feel as though they’re being heard in meetings. And that’s meant literally and figuratively. So, with the increase of hybrid meetings, how can organizations ensure that they’re being inclusive and equitable as well as technologically efficient? Browse this white paper to learn more.
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Endpoint security: Hybrid work changes the game
By: TechTarget ComputerWeekly.com
Type: eGuide
A scant few years ago, you could be forgiven for thinking that endpoint security was a relatively simple affair, even though it was not. In this E-Guide, we consider some of the most pressing issues facing the hybrid workplace in terms of endpoint security.
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Tips & best practices for hybrid meetings
By: Logitech Inc.
Type: eBook
A shift in workplace location has put pressure on business leaders to ensure positive meeting experiences for all participants, whether remote or in-person. Download this e-book to explore insights, tips and best practices for maintaining fair and equitable hybrid meetings.
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Your guide to reimagining the workplace
By: Logitech Inc.
Type: Infographic
Today, 9 out of 10 employees report that they prefer a hybrid work model. This means that it’s critical for organizations to provide their employees with welcoming and technologically effective workspaces that they can collaborate in. So, how can this best be done? Browse this infographic to learn more.
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Infographic: 3 hybrid work strategy tips
By: TechTarget ComputerWeekly.com
Type: Infographic
Many companies are in the process of creating or refining their hybrid work strategy. Planning a return to the office is complex: business and IT leaders must rethink and improve office spaces to ensure employee safety and support their new hybrid workforce.
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4 steps to building a digital employee experience (DEX) strategy
By: Tanium
Type: White Paper
Organizations of all sizes have very similar goals: keeping the workforce productive, including hybrid workers, lessening the burden on the IT help desk, and putting care into the employee experience. With the digital employee experience (DEX) being a focus of employee’s today, employers that get it right will succeed. Read on to learn more.
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CW APAC: CIO trends
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at the top IT predictions for the year ahead
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Brief guide to SASE: Key elements & more
By: Fortinet, Inc.
Type: White Paper
In this brief guide, discover how secure access service edge (SASE) can help you unify cybersecurity for your hybrid workforce.
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Optimizing Offices for Hybrid Work with Logitech Select
By: Logitech Inc.
Type: White Paper
As offices evolve in a hybrid world, organizations can benefit from utilizing technology and services that enable them to become more responsive to changing conditions, and can optimize the office experience for everyone. Access this white paper to find potential methods that can help your organization optimize hybrid meeting spaces.
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Analyst insights: How the cloud is transforming UC
By: RingCentral
Type: White Paper
To learn how to bolster your hybrid-work communications strategy, dive into this white paper by President & Principal Analyst of COMMfusion and Co-Founder of BCStrategies, Blair Pleasant.
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Computer Weekly – 12 December 2023: Shaping the modern workplace
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine how the shift to cloud services and the need to deal with a hybrid workforce have changed modern IT. The emerging area of computational storage promises performance boosts for demanding workloads – we look at the challenges. And we find out how Zoom plans to exploit GenAI. Read the issue now.
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UC: Why Admin Management Matters
By: Kurmi Software
Type: Analyst Report
Review this Metrigy report to understand how organizations are approaching UC-management in the digital workplace, and to discover 5 components of an administration management platform that can help businesses overcome common UC-management challenges.
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4,500 IT pros’ thoughts on network management
By: Auvik Networks, Inc.
Type: Research Content
To find out how 4,500 IT professionals approached network IT management in 2023, review this 23-page research report.
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Hybrid Work Drives the Need for ZTNA 2.0
By: Palo Alto Networks
Type: Analyst Report
The advent of hybrid work has completely changed the cybersecurity landscape. ZTNA 2.0 presents a type of security designed to meet the threats brought on by the transition to hybrid work by monitoring and enforcing a strict access of an organization’s network. Download this analyst report to learn more.
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MicroScope – June 2021: A hybrid working world
By: MicroScope
Type: Ezine
With hybrid working set to become the norm as the world starts to return to a more normal footing post-Covid, we look at how businesses are preparing for the new world of work. Also discover how to tackle the sustainability challenge, and have some key questions answered around handling bottlenecks caused by large volumes of data
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The importance of supporting your hybrid work staff
By: Barco
Type: White Paper
While there are many benefits of hybrid and remote work, keeping the connection between in-office and remote workers can be challenging, but when successful can lead to better employee experience and collaboration. Download this white paper to learn how you can support your hybrid work staff.
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Improving employee-manager relationships: A guide
By: ADP
Type: Research Content
With 25% of today’s Singaporean workers reporting that they have a poor relationship with their manager, it has become critical for organizations to rethink their strategies for employee-manager relationships. Dig into this survey to learn more and discover how you can best do so.
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MicroScope – September 2020: Reach out to resellers
By: MicroScope
Type: Ezine
In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace
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Making Employee Journeys Unforgettable
By: ServiceNow
Type: White Paper
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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CW Middle East - January-March 2022: What does Saudi Arabia's autonomous vehicle agenda mean for the world?
By: TechTarget ComputerWeekly.com
Type: Ezine
If all goes according to plan, within a few years, one million people will live in Saudi Arabia's 'city of the future' – and every one of them will depend on a fleet of self-driving cars. Also in this issue, read about the UAE's bid to become a world-leading location for artificial intelligence innovation.
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Computer Weekly - 18 January 2022: The race to quantum computing
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, researchers are racing to create the first commercially useful quantum computer – we look at one of the European candidates. Cyber security is one of the greatest risks facing the global economy, warns the World Economic Forum. And we examine the role of employee experience in hybrid working. Read the issue now.
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A Computer Weekly buyer's guide to communications as a service
By: TechTarget ComputerWeekly.com
Type: eBook
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.
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The call for data-centric security in a hybrid world
By: Box
Type: Analyst Report
Over 50% of organizations globally have suffered a ransomware attack that blocked access to systems or data — and more than 20% say the affected data was valuable, sensitive, or secret. With hybrid work increasingly the norm, those numbers are rising.
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Automated document management system tools transform workflows
By: TechTarget ComputerWeekly.com
Type: eBook
In this e-guide, we examine the components of a viable DMS and the technologies influencing its broader acceptance, how e-signatures are powering DM Simplementations, the differences between electronic and digital signatures, and the role of automated document management system tools in ensuring continuity for the new hybrid workforce.
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Computer Weekly - 12 April 2022: Disney combines digital, data and creativity for ad opportunities
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Disney Advertising Sales about how it is using data to subserve story-telling excellence. We delve into how rising energy costs negatively impacted the the UK arm of Sungard Availability Services. And we look at the role of infrastructure as code in edge datacentres. Read the issue now.
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Security Think Tank Christmas Special - The most important lessons of 2021
By: TechTarget ComputerWeekly.com
Type: eBook
In this special edition of Computer Weekly Security Think Tank, we asked our panel of cyber security experts to share their thoughts on the most impactful cyber lessons they've learned during 2021. Download this E-Guide and find out more about their valuable inputs and guidance.
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MicroScope – December 2022: Dealing with rising prices
By: MicroScope
Type: Ezine
With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent
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Today’s top companies for global personal communications
By: Logitech Inc.
Type: Analyst Report
Each year, Frost & Sullivan rigorously assesses multiple nominees for their best-in-class, New Product Innovation Award. This year, Logitech was given the coveted award for their Logi Dock collaboration dock. Access this report to learn why.
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A path to smart, not just present, video conferencing
By: TechTarget ComputerWeekly.com
Type: eGuide
As businesses plan a recovery from the effects of the Covid-19. Employees now expect employers to offer a modern approach to how/where they work. It won't be enough for businesses to get by with aging processes. Wherever staff are based, video conferencing will be pivotal
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A Computer Weekly buyer's guide to customer and employee experience management
By: TechTarget ComputerWeekly.com
Type: eBook
Businesses are facing new challenges to meet the expectations of customers and employees. In this 14-page buyer's guide, Computer Weekly looks at the benefits of the experience economy, the customer service implications of always-on mobile users and how digital platforms can engage customers across all channels.
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Computer Weekly - 22 June 2021: A new three-year plan for digital government
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, the new CEO of the Gov-ernment Digital Service, Tom Read, explains his three-year strategy for improving online public services. EU attempts to regulate AI are under fire – we examine the issues. And we find out how Bupa is turning to the cloud to deliver per-sonalised healthcare. Read the issue now.
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The key role of digital employee experience in workplace satisfaction, productivity, and retention
By: Tanium
Type: White Paper
DEX management has become critical to keeping endpoints healthy and performant, maximizing productivity and improving employee satisfaction and sentiment. So, what separates a good DEX solution from a great one? In this white paper, find out what you need to know.
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Computer Weekly – 11 October 2022: Government bins IR35 reforms – what you need to know
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after the government scrapped its IR35 reforms, we examine what IT contractors need to know. With hybrid working, employee experience is a priority – we look at how it meshes with customer experience initiatives. And we assess the options for unstructured data storage in the cloud and on-premise. Read the issue now.
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E-book: 6 steps to fine-tuning hybrid work
By: Barco
Type: eBook
Is it time to fine-tune your organization’s hybrid work strategy? To discover a 6-step roadmap to success, download this e-book.
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MicroScope – January 2022: Squaring up to ransomware
By: MicroScope
Type: Ezine
In this issue, discover how to best fend off the ever-increasing threat of ransomware, learn what the next stage of the data warehouse could be, and find out what leading channel experts believe awaits the industry in the year ahead
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Analyst report: IT asset management and disposition services
By: Iron Mountain
Type: Analyst Report
In this analyst report, you’ll discover how IT asset management and disposal services are uniquely positioned to reduce costs across the device lifecycle and enhance service delivery for end users. Read on to learn how your business can make the most of your valuable resources.
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CW Nordics - August-October 2022: Norway struggles to keep up with demand for tech specialists
By: TechTarget ComputerWeekly.com
Type: Ezine
The growing importance of IT in all industries, along with a shortage in skills, make for an excellent high-tech job market for candidates in Norway. Read how recruiters are struggling to keep up with demand. Also read how the Danish government encourages research in strategic fields to attract tech companies.
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Logitech Scribe: Enabling Whiteboard Collaboration for the Hybrid Workplace
By: Logitech Inc.
Type: White Paper
As today’s workforce shifts toward hybrid schedules, it’s important that remote teams have the right tools and technology solutions to work together. In office, whiteboarding is a collaboration essential, but setting these up digitally can be complicated. Download your copy of the white paper to discover how Logitech Scribe can help.
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SASE lessons: 6 organizations, 6 industries
By: Palo Alto Networks
Type: eBook
As much as remote work and increased cloud footprints have improved business agility, they have also posed network security issues for modern organizations. To remedy those issues, many businesses have adopted SASE. Check out this e-book to explore SASE success stories in six industries.