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Putting personalised government services into practice.

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Computer Weekly – 4 April 2023: Revitalising UK digital government

In this week’s Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK’s digital strategy? We examine the container management platforms from the big six storage suppliers. And we look at the challenges of achieving IT sustainability while continuing to drive digital innovation. Read the issue now.

These are also closely related to: "Putting personalised government services into practice."

  • Government insists 'nothing sinister' about web user data gathering

    Privacy and data protection have never been more important. Cambridge Analytica, Facebook, we can count the recent scandals on two hands. But lately, government officials have insisted there is “nothing sinister” in plans to gather user information through the Gov.uk website to help deliver more personalised digital services to citizens. Read the story now.

  • Computer Weekly - 22 June 2021: A new three-year plan for digital government

    In this week’s Computer Weekly, the new CEO of the Government Digital Service, Tom Read, explains his three-year strategy for improving online public services. EU attempts to regulate AI are under fire – we examine the issues. And we find out how Bupa is turning to the cloud to deliver personalised healthcare. Read the issue now.

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    In this white paper, take a close look at how the public sector can put the citizen at the heart of plans for digitization and identity management and create flexibility and robust solutions for the future.

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  • Computer Weekly – 26 September 2023: Preparing for post-quantum cryptography

    In this week's Computer Weekly, our latest buyer's guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now.

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  • CW Europe - March-May 2022: Luxembourg sees big role in global fintech market

    Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.

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  • CW Nordics - May-July 2022: How the Estonian government created a digital assistant to support citizens

    As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.

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  • E-government benchmark 2016

    The results of the latest e-government benchmark show a cautious acceleration of e-government implementation in Europe.

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  • Computer Weekly – 16 January 2018: How to fix the Meltdown and Spectre chip flaws

    In this week's Computer Weekly, as CIOs come to terms with the Meltdown and Spectre processor flaws that make every computer a security risk, we examine how to protect your IT estate. We find out how Alexa-style smart speakers can help with CRM strategies. And we look at how the public sector is implementing DevOps. Read the issue now.

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  • CW Europe - March-May 2020: Experts examine Dutch government’s IT problems

    Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems.

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  • Digital Experience Management: the next stage for customer experience efforts

    The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.

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  • Digital Experience Management: the next stage for customer experience efforts

    The interactions that customers have with companies and employers are increasingly digital in nature.The Covid-19 public health crisis has sped up this trend. Digital Experience Management can be seen as another turn of the CRM screw, but in a context where digital channels are dominant. Discover the next stage for customer experience efforts.

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  • Computer Weekly – 17 July 2018: How container technology is evolving

    In this week's Computer Weekly, as adoption of containers grows rapidly, we look at the choices and potential benefits of the technology, the efforts being made to secure internet of things devices and how the latest Brexit plans will affect the UK tech sector. Read the issue now.

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  • The top Nordics stories from 2021

    The Nordic region offers the world a melting pot of tech, with its huge traditional industries and world-leading tech startup hubs.  In this eguide, read about the unique mix of features in the Nordic countries that means traditional businesses and consumers are willing to apply new technology to problems big and small.

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    The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.

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  • Computer Weekly – 11 June 2019: Are schools delivering on digital skills?

    In this week's Computer Weekly, we look at the differing approaches to teaching computer science across the UK and assess the pros and cons of each. Our latest buyer's guide examines the technologies and best practices of multicloud environments. And we find out what you get for your money when buying cyber insurance. Read the issue now.

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  • Computer Weekly – 18 July 2023: Soaring ahead with data at Rolls-Royce

    In this week's Computer Weekly, we find out how aerospace giant Rolls-Royce uses data to improve its competitive advantage. We examine the benefits and best practices in software-defined storage. And we analyse calls for a review of laws around the use of computer evidence prompted by the Post Office IT scandal. Read the issue now.

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  • CW Middle East Jan to Mar 2018

    The Middle East is investing heavily in IT to make life better for its population. Smart city developments are an example. But read in this issue how in the Middle East, where there is a growing population and a rise in lifestyle-related disease, IT is being used to support the healthcare system.

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  • Customer expectations are changing: What to do about it

    For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.

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  • CW Europe - September-November 2022: Why Russia could become the world's biggest market for illegal IT

    Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology.

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  • Computer Weekly – 14 February 2023: Where next for NHS IT?

    In this week's Computer Weekly, as NHS Digital is folded into NHS England, we consider what the merger could mean for the future of NHS IT. We find out how data science and analytics has become an increasingly important function for John Lewis. And we examine the importance of building empathy into metaverse applications. Read the issue now.

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  • CIO Trends #10: Nordics

    Swedish people are pioneering when it comes to adopting the latest technologies. But this malleability to new tech has its limits. Read in this eguide how Swedish consumers are losing confidence in social media, with increasing distrust over personal data use and online privacy.

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  • Computer Weekly – 28 March 2023: Is TikTok really a security threat to your business?

    In this week's Computer Weekly, with the UK government becoming the latest administration to ban TikTok, we ask whether the controversial social media app is really a security threat to enterprises. Read the issue now.

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  • Computer Weekly – 6 March 2018: Getting up to speed with 5G

    In this week's Computer Weekly, we look at what needs to be done to make next-generation 5G mobile networks a reality. Fewer EU workers are moving to the UK – we examine what that means for the IT skills gap. And we analyse the state of the hyper-converged infrastructure market. Read the issue now.

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  • Trend Watch: Generative AI in APAC

    Organisations are starting to incorporate generative AI into their everyday processes. In this handbook, focused on GenAI in the Asia-Pacific region, Computer Weekly looks at how it's being deployed in healthcare, Australia's GenAI journey, the technology's relationship with the cloud and Red Hat's issues with source code.

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  • Customer service technologies emerge bloodied but unbowed from Covid-19 pandemic

    The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.

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  • Computer Weekly - 25 January 2022: Why watching your remote workers doesn't work

    In this week's Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn't worked. It's an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now.

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  • Computer Weekly – 24 September 2019: Climate change – the challenge for datacentres

    In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.

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  • Computer Weekly – 29 September 2020: How supply chain management is changing after Covid-19

    In this week's Computer Weekly, we examine the profound changes in supply chain management as a result of the global pandemic. We find out how digital experience platforms can help deliver an omni-channel web presence. And we look at the role of technology in cracking down on international money laundering. Read the issue now.

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  • Top 10 Australian IT stories of 2019

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  • Dutch organisations demand more from government

    In this e-guide read about the findings of an investigation into the IT used by the Dutch government. It doesn't make good reading for the government, but sends a strong message that serious work needs to be done. Also read how a cyber-security organisation is calling Dutch government to push towards the creation of electronic IDs for citizens.

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  • How machine learning enables faster, better marketing analytics

    It’s often said that data is the most valuable asset a modern business has. But data without analysis is just taking up space. But recent research shows that analysts spend 45% of their time prepping data, and only 55% in actual analysis. Access this guide to learn more.

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  • CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase

    Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.

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  • CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets

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  • Strategies for winning the battle for the policyholder

    According to recent research insurance profits fell by about 15% across the sector over the last year. This white paper examines the opportunities for insurance businesses willing to lean in on new and emerging technologies and outline the strategies that could bring success in a sector in flux. Download now to learn more.

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  • Computer Weekly - 22 September 2020: Can Arm stay strong under Nvidia?

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  • Top 10 Benelux IT stories of 2018

    The Netherlands and Belgium might be small in terms of population and land area, but they are leading nations when it comes to the use of technology in society. There are numerous examples of the transformative nature of IT in the Netherlands and Belgium in this top 10, such as plans for autonomous ships and smart city developments.

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  • Computer Weekly – 14 January 2020: Building the internet of the future

    In this week's Computer Weekly, Cisco unveils the $5bn platform that it believes will be the future of the internet – we look through the details. The McLaren Formula One team discusses how IoT and data analytics have been key to its revival on the track. And we examine the importance of diversity in software development. Read the issue now.

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  • CIO Trends #8: Nordics

    In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

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  • CIO Trends #8: Nordics

    In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

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  • CIO Trends #8

    In this e-guide, take a look at some of our most popular articles on issues faced by IT decision makers, such as how to create a strategy that works for the business in a digital age and tips on how to take advantage of opportunities to lead your organization to unprecedented success.

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  • Generative AI: How can you leverage digital humans?

    AI entities are now capable of learning from data, analyzing intricate patterns, and refining their performance over time. Business leaders must stay updated on developments, evolving applications, and user interest to exploit this dynamic landscape and harness the transformative potential of generative AI and digital humans. Read on to learn more.

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  • Digital Experience platforms intensify customer engagement programmes

    Digital Experience Management platforms are developing and becoming more sophisticated as companies seek to intensify relationships with customers in order to gain competitive advantage against their peers. Improving customer experience will only become evermore important as companies endeavor to navigate an increasingly turbulent economy.

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  • Computer Weekly – 18 October 2022: How Russia hacked a former MI6 spy chief

    In this week's Computer Weekly, Russian hackers leaked emails and documents from British government, military, and intelligence officials – we examine the implications. New EU laws will govern online safety and the use of AI, but what do they mean for organisations? And we look at the growth in checkout-free shopping. Read the issue now.

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  • CW Benelux - May 2020: IT budgets up in the air as Covid-19 disrupts business

    Computer Weekly's annual IT priorities survey was carried out before the arrival of Covid-19 disrupted business plans. It found that more than half of the IT leaders in the Benelux region expected budgets to be higher this year than last, and digital transformation was to be the main recipient of budget increases.

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  • CIO Trends #9: Middle East

    In this issue find out how blockchain is being tried out in Saudi Arabia to enable consumers to use their faces and blockchain-based apps to withdraw money from cash machines, rather than inserting PINs. Also, read how the UAE's Etihad Airways is working to use AI to help it better engage with staff and benefit from their knowledge and ideas.

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  • Computer Weekly - 7 September 2021: Highways England delivers a digital roadmap

    In this week's Computer Weekly, we talk to the CDIO of Highways England about her digital services and asset management plans. We also explore SIEM and SOAR security tools and we find out how McLaren Racing is using data analytics to build its cars more efficiently. Read the issue now.

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  • Political Turmoil Threatens Global IT Services Sector

    In this week's Computer Weekly, we examine the threats to the global IT services sector caused by the political turmoil in the US and UK. Home Office IT chief Sarah Wilkinson discusses digital transformation in a large government department. And we find out how business leaders need to improve their digital skills. Read the issue now.

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  • It’s time: The case for a tech refresh in the public sector

    With so many agencies still relying on legacy technology within the public sector, it affects the speed at which they operate as well as their efficiency. The traditional bureaucracy and slow processes are no longer meeting the needs of the public. In order to fix it, digital transformation is needed. Read on to learn more about this initiative.

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