Deliver Modern Operations for DevOps and SRE teams
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
With technologies such as artificial intelligence, machine learning and the internet of things dominating the headlines, it’s easy to overlook the role of IT operations and service management in keeping the lights on. That includes practices such as site reliability engineering as well as other best practices in the IT service management (ITSM) playbook. In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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SLOs: Providing Improved Operational Efficiency, Visibility, and Business Benefits
By: Nobl9
Type: Analyst Report
Using SLOs to measure and manage those key business indicators is driving improvements in reliability, visibility, and the customer experience.
However, building and managing SLOs is not easy. Mismanaged approaches can lead to problems in reporting, as well as struggles in supporting needed environments and revealing tool interoperability issues.
With SLOs providing so much value and delivering on companies' key business objectives, it’s time to find a dedicated SLO solution that removes technical barriers.
Check out this analyst report to learn how industry leaders are tackling SLO challenges in 2023.
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A Blueprint for SLO Platform Selection: Optimize SRE and Engineering Outcomes, SLO As Code, and GitOps Execution
By: Nobl9
Type: Analyst Report
Providing high levels of system reliability for digital services and products is becoming a competitive differentiator; delivering a great customer experience is a requirement for driving profitable business growth.
SLOs encode a “shared context” about risks, customer expectations, and engineering trade-offs so everyone can see what the current understanding is and plan accordingly.
This IDC report provides the ultimate blueprint for SLO platform selection, including detailed considerations for security and access management, API integration, and dashboard capabilities so you can optimize your system reliability.
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An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams. AIOps can help. In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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SRE Blueprint: Creating and Fulfilling SLOs for Optimized Business Outcomes
By: Nobl9
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Almost every software organization has a set of common challenges that inhibit great customer experiences and increase costs. Adopting SRE principles and a service-level objective (SLO) strategy can help reduce these pain points. Check out IDC’s SRE blueprint to creating and fulfilling effective SLOs so you can optimize your business outcomes.
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IT asset tracking: Why having all the data won't suffice
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Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Using AIOps to Thwart Data Breaches
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At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
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CW APAC, March 2021: Tech career guide
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, Computer Weekly looks at the qualities and skills that are required to be successful in DevOps.
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How to secure your ServiceNow SaaS
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Many organizations rely on ServiceNow to manage their IT systems. But with the inherent risks associated with SaaS deployment, organizations need to know how they can best secure their ServiceNow usage. This guide offers an overview of ServiceNow, helping you understand and secure the complex platform. Read on to learn more.
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It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.
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By: TechTarget ComputerWeekly.com
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In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
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Deliver more reliable digital services by knowing what supports them
By: ServiceNow
Type: Resource
One of your critical digital services has gone down and the clock is ticking. Each minute could be costing your business thousands of dollars – but you could greatly reduce this time. Read this guide to explore how and why businesses around the world are relying on ServiceNow to create service visibility.
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Your roadmap for automating security processes
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An inside look at AstraZeneca’s IT
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Top 3 issues for today’s security operations teams
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Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.
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Artificial intelligence in ITSM: Finding the right tools for you
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The secret to driving growth and reducing costs in HR
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Explore artificial intelligence in ITSM and the tool options
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Read this e-book to see how you can connect your IT and security on a single platform to enable enterprise-wide visibility and real-time cyberthreat response.
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AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
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E-guide: DevOps trends in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
Across the APAC region, organisations have been ramping up on agile development efforts to stay ahead of the competition. DevOps, in particular, has been gaining ground as a way to bring together development and operations teams, thereby increasing software quality and stability, and shortening time to market.
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For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
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