How Deloitte increased productivity by 50% with ServiceNow
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Empowering your employees to do more: CHRO’s roadmap
By: ServiceNow
Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans.
However, these transformations and methods can still be daunting, and most leaders are unsure of the best ways that they can set their teams up for success.
This guide can provide you with insight into the top questions CHROs must answer to meet their goals, as well as the easiest strategies that you can leverage to empower your employees.
Browse the guide to learn more.
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Leader’s guide to strategic automation’s benefits
By: ServiceNow
Type: eBook
“Hyperautomation is irreversible and inevitable,” explains Research VP at Gartner, Brian Burke.
With that in mind, how can you maximize the benefits of hyperautomation at your organization?
Step in Think BIG: How Strategic Automation Unlocks Workforce Productivity and Bottom-Line Benefits, a ServiceNow e-book with insights and recommendations.
Dive into the book and discover how hyperautomation and low-code development can help:
- Bridge the talent gap at your business
- Drive cost savings
- And more
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Customer expectations are changing: What to do about it
By: ServiceNow
Type: eBook
As technology evolves, today’s customers are evolving with it. However, because this change is happening so rapidly, it can be difficult to balance changing customer demands with your organizational objectives and limitations.
In this eBook, you will learn how to deliver great customer experiences while reducing costs, along with helpful tips for seamless selling and servicing, as well as the benefits of frictionless banking, which helps both maximize engagement and revenue streams.
Read on to learn how today’s leading organizations are utilizing the right technology solutions to meet and exceed new customer expectations while still finding ways to cut down on expenses and inefficiencies.
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Get started simplifying IT infrastructure with automation
By: Red Hat
Type: Case Study
In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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The 4 stages of employee experience platform evolution
By: ServiceNow
Type: White Paper
This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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Digital Disruption Index – from experimentation to transformation
By: TechTarget ComputerWeekly.com
Type: Research Content
Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
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Digital Disruption Index: Aligning strategy, workforce and technology
By: TechTarget ComputerWeekly.com
Type: Research Content
Business leaders' confidence in the digital capabilities of new entrants to the workplace has improved in the past six months, according to the Digital Disruption Index by Deloitte.
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Computer Weekly - 16 February 2021: How Covid-19 has hit IT salaries and job prospects
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals' wages and job security. A potentially deadly cyber attack on a US water plant highlight the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now.
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Deloitte Global CIO Survey 2018 – UK Edition
By: TechTarget ComputerWeekly.com
Type: Research Content
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
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Technology, media and telecommunications predictions 2017
By: TechTarget ComputerWeekly.com
Type: Essential Guide
Deloitte predicts the key trends in technology, media and telecommunications in 2017
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Lower your TCO with serverless applications
By: AWS
Type: eBook
Serverless applications can save up to 68 percent of development costs by automatically allocating compute on a pay-for-use basis. Read the Deloitte whitepaper Determining the Total Cost of Ownership: Comparing Serverless and Server-based Technologies to learn more.
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3 essential steps for driving strategic outcomes with SPM
By: ServiceNow
Type: White Paper
Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.
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Your roadmap for automating security processes
By: ServiceNow
Type: White Paper
Read this white paper to learn how you can transform your IT security operations and confidently support continuous digital transformation and innovation, with ServiceNow. You’ll discover how to save your IT security staff up to 8,700 hours a year while driving cyber resilience, with a single platform.
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New tech on the block: Planning for blockchain in the retail and consumer packaged goods industries
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This research from Deloitte identifies the areas with the biggest immediate opportunity for retail and consumer packaged goods (CPG) businesses looking to invest in blockchain technology.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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How to Have Productive Experiences for Your Employees
By: ServiceNow
Type: White Paper
An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Making Employee Journeys Unforgettable
By: ServiceNow
Type: White Paper
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Top 3 issues for today’s security operations teams
By: ServiceNow
Type: White Paper
Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.
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The secret to driving growth and reducing costs in HR
By: ServiceNow
Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
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The HR leader’s guide to unleashing AI-powered efficiency in tough times
By: ServiceNow and NTT Data
Type: White Paper
Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.
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Proactive Field Service Roadmap: 5 Key Priorities
By: ServiceNow
Type: eBook
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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Speeding up vulnerabilty detection with automation
By: ServiceNow
Type: eBook
Almost half of all CIOs believe their cybersecurity may not be on par with their digital transformation efforts, but 80% of organizations that use automation say they can respond to vulnerabilities in a shorter timeframe. Download this white paper to help
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Why are too many organizations failing in their strategic initiatives?
By: ServiceNow
Type: eBook
Discover in this e-book how strategic portfolio management (SPM), a discipline that has strategic planning at its core, can help you overcome the strategic project gap by connecting all aspects of strategy, from the initial setting of priorities to the achievement of objectives.
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3 steps to achieve digital business readiness with IT services
By: ServiceNow and Konversational
Type: eBook
Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this e-book. You’ll also learn how to define your IT services needs with a handy checklist.
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Leader’s guide to ESG: Top opportunities in 2023
By: ServiceNow
Type: White Paper
Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
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Improve risk management by connecting business & IT
By: ServiceNow
Type: White Paper
Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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3 paths to faster growth with low code development
By: ServiceNow
Type: White Paper
Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.
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How Your Next Technology Decision Could Impact Your ESG Goals
By: ServiceNow
Type: eBook
The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.
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How can you reassess digital priorities in the face of constant change?
By: ServiceNow
Type: eBook
Discover in this white paper how ServiceNow can help you succeed with features such as strategic and continuous planning, empowering your organization to perform at a higher level while outmaneuvering continuous disruption.
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
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3 pillars for transforming risk & compliance management
By: ServiceNow and NTT Data
Type: White Paper
Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.
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How you can keep up with the customer experience evolution
By: ServiceNow
Type: White Paper
The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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Why efficient IT asset management requires a unified, automated platform
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow IT Asset Management can help your organization automate the end-to-end technology asset lifecycle with a strategic workflow, and the financial benefits to which you can look forward.
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Business Value of ServiceNow HR Service Delivery
By: ServiceNow
Type: White Paper
To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.
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Optimizing cloud costs through visibility and automation
By: ServiceNow
Type: White Paper
FinOps teams need to align tech efforts with budget limits. ServiceNow Cloud Cost Management offers a unified platform to monitor hybrid cloud expenses, budget effectively, optimize resources, and deactivate unused services. Discover how to enhance your cloud efficiency and expenditure by reading the full content.
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How a single platform can help security teams stay ahead of cybercriminals
By: ServiceNow
Type: eBook
Read this e-book to see how you can connect your IT and security on a single platform to enable enterprise-wide visibility and real-time cyberthreat response.
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Risk reporting: Tips for more effective board communication
By: ServiceNow
Type: White Paper
In today's digital era, effective board communication on risk is essential. As cyber threats grow with digital transformation, IT and security leaders must clearly convey organizational risks to the board. Access this white paper to learn more.
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Customer Insights: Employee Experience Testimonials
By: ServiceNow
Type: eBook
To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint. Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.
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How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
Type: eBook
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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What is AIOps and how does it work?
By: ServiceNow and Konversational
Type: eBook
An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams. AIOps can help. In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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Prepare to meet evolving risk and compliance mandates
By: ServiceNow
Type: Product Overview
To meet government disclosure mandates, firms require integrated risk and security programs. With a centralized platform, ServiceNow helps identify threats, contain incidents, ensure compliance, and report material events within required timeframes. Case. Read more about how ServiceNow enables robust risk management and expedites reporting.
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Aligning risk & service models for operational resilience
By: ServiceNow
Type: White Paper
Integrating an entity hierarchy into risk management aligns with CMDB and CSDM for risk visibility. Maturing from tactical to service-centric, it includes third parties, enhancing accountability and transparency. Read to build a robust framework aligned with business services and infrastructure.
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Risk management: 5 stages to compliance
By: ServiceNow
Type: White Paper
Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
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The secret to a more unified and seamless procurement experience
By: ServiceNow and Genpact
Type: eBook
In this e-book, discover a better way to manage procurement—one that reduces cycle time, enhances user experiences, and improves internal controls with automation and unified data.
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Are you merely tracking assets—or are you maximizing their full value?
By: ServiceNow
Type: eBook
Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.
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How NASCAR (and other organizations) leverage automation
By: ServiceNow
Type: eBook
In this e-book, discover how – and why – organizations like NASCAR and Hancock Whitney Bank are leveraging hyperautomation and low-code development.
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Using AIOps to Thwart Data Breaches
By: ServiceNow
Type: White Paper
At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
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Your checklist for generative AI field service use cases
By: ServiceNow
Type: Webcast
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
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Why leverage low-code with gen AI?
By: ServiceNow
Type: eBook
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.