You've requested...

Download this next:

Dropbox Controls Spending with ServiceNow & Genpact

Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. The company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency. Key results include:

  • 50%+ faster procurement cycle
  • 1,000+ processes automated
  • 99%+ compliance

This case study details Dropbox's challenges, solutions, and benefits of transforming procurement into a strategic asset. Read the full case study to learn how ServiceNow and Genpact enabled Dropbox to optimize purchasing, unlock savings, and equip employees to maximize productivity.

These are also closely related to: "Transforming the IT Value Chain"

  • Improve risk management by connecting business & IT

    Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.

  • Source to pay-as-a-service: A comprehensive solution for control of spend

    Supply chain volatility, rising costs, and a need to prioritize sustainability are challenging every enterprise.

    When budgets are low but business demands are high, source to pay teams need a simple way to take control of spend.

    In this white paper, discover how Genpact’s source to pay-as-a-service solution can help.

Find more content like what you just read:

  • How to accelerate your risk and compliance initiatives—and get to value faster

    Explore in this e-book some of the top risk and resilience management solutions available to your organization that can help you break silos, help embed risk and compliance management into daily work, and improve performance through risk-informed decisions.

    Download

  • Customer expectations are changing: What to do about it

    For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.

    Download

  • 3 pillars for transforming risk & compliance management

    Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.

    Download

  • Business Value of ServiceNow HR Service Delivery

    To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.

    Download

  • How can you reassess digital priorities in the face of constant change?

    Discover in this white paper how ServiceNow can help you succeed with features such as strategic and continuous planning, empowering your organization to perform at a higher level while outmaneuvering continuous disruption.

    Download

  • How NASCAR (and other organizations) leverage automation

    In this e-book, discover how – and why – organizations like NASCAR and Hancock Whitney Bank are leveraging hyperautomation and low-code development.

    Download

  • How IT can boost employee and customer experience initiatives

    Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.

    Download

  • Top 5 IT imperatives for supporting EX and CX

    With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services. Discover in this eBook how your IT team can help your organization deliver a cohesive and accelerated customer and employee experience.

    Download

  • Top 3 issues for today’s security operations teams

    Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.

    Download

  • Anticipate, Prevent, and Minimize the Impact of Business Disruptions

    Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption. Start building a resilience programme that can give you a competitive edge, with ServiceNow.

    Download

  • Making Employee Journeys Unforgettable

    Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.

    Download

  • Speeding up vulnerabilty detection with automation

    Almost half of all CIOs believe their cybersecurity may not be on par with their digital transformation efforts, but 80% of organizations that use automation say they can respond to vulnerabilities in a shorter timeframe. Download this white paper to help

    Download

  • How to Have Productive Experiences for Your Employees

    An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.

    Download

  • How Your Next Technology Decision Could Impact Your ESG Goals

    The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.

    Download

  • How you can keep up with the customer experience evolution

    The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.

    Download

  • The secret to driving growth and reducing costs in HR

    In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.

    Download

  • The HR leader’s guide to unleashing AI-powered efficiency in tough times

    Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.

    Download

  • Customer Insights: Employee Experience Testimonials

    To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint. Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.

    Download

  • The secret to a more unified and seamless procurement experience

    In this e-book, discover a better way to manage procurement—one that reduces cycle time, enhances user experiences, and improves internal controls with automation and unified data.

    Download

  • Your roadmap for automating security processes

    Read this white paper to learn how you can transform your IT security operations and confidently support continuous digital transformation and innovation, with ServiceNow. You’ll discover how to save your IT security staff up to 8,700 hours a year while driving cyber resilience, with a single platform.

    Download

  • 3 ways to accelerate productivity and innovation in the enterprise

    This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.

    Download

  • Proactive Field Service Roadmap: 5 Key Priorities

    This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.

    Download

  • Empowering your employees to do more: CHRO’s roadmap

    For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.

    Download

  • 3 steps to achieve digital business readiness with IT services

    Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this e-book. You’ll also learn how to define your IT services needs with a handy checklist.

    Download

  • Project Portfolio Management 101

    As your business adopts new technologies and processes to stand out in the evolving marketplace, ensuring strong project portfolio management (PPM) becomes crucial. Check out this white paper for a PPM deep dive.

    Download

  • Get the Greatest ROI From Your Strategic Initiatives

    The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.

    Download

  • Risk reporting: Tips for more effective board communication

    In today's digital era, effective board communication on risk is essential. As cyber threats grow with digital transformation, IT and security leaders must clearly convey organizational risks to the board. Access this white paper to learn more.

    Download

  • How to create a risk-aware defense

    Organizations need visibility into what’s happening, and the ability to adapt fast to external and internal factors. In this e-book, see how your organization can benefit from unlocking a common language and bringing together business and IT on a single platform, to enable integrated enterprise-wide risk management.

    Download

  • 3 paths to faster growth with low code development

    Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.

    Download

  • ITOps & service management: The state of play in APAC

    In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.

    Download

  • How to achieve self-healing IT infrastructure with AI

    In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.

    Download

  • What is AIOps and how does it work?

    An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams. AIOps can help. In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.

    Download

  • How a single platform can help security teams stay ahead of cybercriminals

    Read this e-book to see how you can connect your IT and security on a single platform to enable enterprise-wide visibility and real-time cyberthreat response.

    Download

  • Risk management: 5 stages to compliance

    Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.

    Download

  • Using AIOps to Thwart Data Breaches

    At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.

    Download

  • Cloud & DevOps: a guide to becoming a software-centric organisation

    Businesses are investing time and effort in building digitally-enabled services.  In this e-guide we look at how businesses can transform their software development teams to deliver software efficiently and reliably.

    Download

  • Leader’s guide to strategic automation’s benefits

    “Hyperautomation is irreversible and inevitable,” explains Research VP at Gartner, Brian Burke. With that in mind, how can you maximize the benefits of hyperautomation at your organization? Dive into this ServiceNow e-book for insights and recommendations.

    Download

  • 3 critical steps to managing technology spend and risk

    In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.

    Download

  • Are your strategic investments leaving money on the table? 5 ways to tell

    Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.

    Download

  • Are you merely tracking assets—or are you maximizing their full value?

    Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.

    Download

  • 5 tips for digital transformation success: Tackling digital risk

    Read Digital Transformation & Risk For Dummies, 2nd ServiceNow Special Edition to learn how you can manage and tackle digital risk with a single platform that unlocks a common language between business and IT.

    Download

  • Why efficient IT asset management requires a unified, automated platform

    Discover in this e-book how ServiceNow IT Asset Management can help your organization automate the end-to-end technology asset lifecycle with a strategic workflow, and the financial benefits to which you can look forward.

    Download

  • 4 ways to avoid gambling with cyber risk disclosure

    In this e-book, learn the top 4 ways your organization can avoid gambling with cyber risk disclosure, and discover everything you need to know about recent US SEC mandates.

    Download

  • Ways to avoid cloud risk & security exposure

    Learn the 3 essential elements you should look for in an integrated solution that can help strengthen security, manage risk and monitor compliance in the cloud while also reducing costs and the risk of human error.

    Download

  • Break free from siloed automation

    Hyperautomation and low-code platforms speed up digital transformation, allowing quick app creation and process improvement. Integrating systems enhances productivity, reduces expenses, and offers clear insights into automation ROI and health. Discover how top firms streamlined operations and increased efficiency with hyperautomation.

    Download

  • Your checklist for generative AI field service use cases

    AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

    Download

  • Creating Organizational Agility

    It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.

    Download