UCaaS: Considerations forDeployment
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Total Cost of Ownership: UCaaS vs. On-Premise UC
By: CBTS
Type: Resource
A typical TCO analysis comparing UCaaS and on-premise UC only focuses on monthly recurring costs (UCaaS) versus upfront capital and maintenance costs (on-prem) – which paints only a partial picture.
Access this resource to know what a complete TCO analysis of UCaaS vs. on-prem UC should entail, including:
- Data center costs
- IT staff costs
- OpEx vs. CapEx
- And more
These are also closely related to: "UCaaS: Considerations forDeployment"
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UC & UCaaS: Assess the market
By: ARG, Inc.
Type: Webcast
The world has changed a lot in the past year, and the way we work has changed with it. These changes have driven enterprises to adopt UC at a rapid rate, and cloud UC – or UCaaS – is seeing more leverage as well.
But what are the biggest challenges pushing IT towards more flexible forms of business communication? And to that end, how can businesses get the most value out of unifying communications or migrating UC to the cloud?
Watch this webinar to:
- Explore the trends driving cloud-based UC
- Gain clarity on the market
- Know where to begin in unifying communications; and
- Examine the future of UC and UCaaS
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UC: Why Admin Management Matters
By: Kurmi Software
Type: Analyst Report
48.3% of companies surveyed by Metrigy in 2022 had employed, or were in the process of employing, an administration management platform. This report explores why organizations are leveraging such a platform to overcome common UC-management challenges, like the insufficient provisioning of endpoint devices.
So, how does an administration management platform work? The report highlights 5 components of the tool that can contribute to business success, including ITSM integration and multi-vendor support.
Read on to find out the rest and to unlock 3 tips for guiding the platform-selection process.
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How cloud & SD-WAN are revolutionizing retail
By: CBTS
Type: eBook
Access this e-book to learn how the increased flexibility of Network-as-a-Service (NaaS), Unified-Communications-as-a-Service (UCaaS) and SD-WAN can all help retailers achieve maximum customer satisfaction.
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A Computer Weekly buyer's guide to communications as a service
By: TechTarget ComputerWeekly.com
Type: eBook
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.
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The secret to better communication for educators
By: Sangoma Technologies
Type: White Paper
Today’s education professionals need efficient ways to communicate and interact with parents, administrators, students, and coworkers. However, due to school budget restrictions and other challenges, many educators find themselves unsure of how to proceed. Dig into this white paper to learn more.
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UCaaS 101: Better understand the ins and outs
By: RingCentral
Type: eBook
Unified Communications as a Service (UCaaS) integrates messaging, video meetings, phones, and more in one cloud platform. Additionally, it can offer enterprise-class security, reliability, and global scalability, and an open API that can enable custom workflows. To learn more, download the full white paper.
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Analyst insights: How the cloud is transforming UC
By: RingCentral
Type: White Paper
To learn how to bolster your hybrid-work communications strategy, dive into this white paper by President & Principal Analyst of COMMfusion and Co-Founder of BCStrategies, Blair Pleasant.
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UCaaS vs. CCaaS vs. CPaaS: What's the difference?
By: TechTarget ComputerWeekly.com
Type: eGuide
It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.
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Enhance your contact center: CX leader’s guide
By: Vonage
Type: Product Overview
Today, having a good contact center integrated into a CRM is critical, especially when it comes to ensuring engaging and personalized customer and employee experiences. However, finding these solutions is easier said than done. So, how can you integrate one that’s right for your needs? Browse this white paper to learn more.
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Building a business case for UCaaS and CCaaS adoption
By: RingCentral
Type: Infographic
Analyst report from highlights RingCentral's cloud phone system as an intelligent choice for businesses, detailing benefits like cost savings, flexibility, and scalability. Read the full report to learn how RingCentral can optimize communications and collaboration.
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UC Strategies and the Evolving Cloud
By: TechTarget Security
Type: eGuide
This E-Guide from SearchUnifiedCommunications.com explores the concept of cloud unified communications, the strategies and plans it offers, and how your organization can benefit.
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Empower your UC administrative team with Kurmi
By: Kurmi Software
Type: Resource
73% of UC administrators spend half their time each week on MACD (moves, adds, changes, deletes) processes, and 76% are finding errors in the data at least a third of the time. Access this brief guide to discover why many businesses are implementing UC management platforms like Kurmi’s that can help streamline and automate evolving UC needs.
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Charting hosted IP telephony & UC growth in NA
By: CBTS
Type: Analyst Report
Is your organization planning to move communications to the cloud? Understand why others are doing the same and explore how the market is shaping up. Download this Frost & Sullivan Frost Radar report to explore the future growth potential of hosted IP telephony and UCaaS in North America.
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1 simple tool to help avoid the hang-ups of legacy voice systems
By: T-Mobile for Business
Type: White Paper
In this IDC white paper, discover how small to medium-sized business can realize several benefits from unified communications as a service, including worker flexibility, simplified business communications, and more.
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Top 3 Drivers for Flexible UC Reference Architecture
By: TechTarget Security
Type: eGuide
This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.
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Jargon Buster Guide to Voice over IP (VoIP)
By: TechTarget ComputerWeekly.com
Type: eGuide
In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
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CW ASEAN: Connect your people
By: TechTarget ComputerWeekly.com
Type: Ezine
Unified collaboration (UC) is transforming the way business is done globally. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of startups that have been shaking up the marketplace.
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Revolutionizing Unified Communications Solutions with the Cloud
By: CBTS
Type: White Paper
Download this white paper to explore how cloud-based UC can give your IT staff more freedom and flexibility.
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Integrating Mobile Device Management with UC Systems and Features
By: TechTarget Security
Type: eGuide
This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.
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IT Channel Guide to the Untapped Audio-Visual Market Opportunity
By: Shure Inc
Type: White Paper
With 44% of today’s employees reporting that they’re not satisfied with their communication equipment for teamwork, it has become critical for organizations to invest in workplace communication and collaboration technology. But what exactly should IT leaders be investing in? Browse this white paper to learn more.
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Business communications tips for a competitive edge
By: Vonage
Type: eBook
Building a strong business communications foundation can be a difficult task. Between identifying your weak spots to finding the right solutions, many organizations can be hesitant to begin their building journey. So, how can you tailor your communications foundation to your needs? Dig into this guide to learn more.
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UC service management & provisioning automation guide
By: Kurmi Software
Type: Research Content
As organizations continue to migrate from more traditional hardware-based, on-premises PBX/Unified Communications (UC) systems to cloud-based UC and UCaaS systems, many know little about the landscape and can be daunted by transformation. Browse this guide to learn more.
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How IT Providers Can Tap into the Growing AV Opportunity
By: Shure Inc
Type: Blog
The rapid growth of videoconferencing demands that IT service providers expand into AV to improve meeting experiences. Providers with AV skills can gain new revenue and stand out. Read how IT service providers benefit from adding AV solutions to their UC offerings in this blog.
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Transform your Business with Hosted Enterprise Unified Communications
By: CBTS
Type: White Paper
Recent surveys found that more than 60% of cloud users have embraced hosted UC because of its ability to reduce the need for hardware/software maintenance, improve IT flexibility and better support strategic business goals. What could it do for you? Download this white paper to learn more on cloud UC and to explore CBTS hosted UC solutions.
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Support for evolving your phone system
By: Sangoma Technologies
Type: Product Overview
Whether your employees work remotely or in the office, ensuring they can communicate securely and smoothly by phone is paramount for business success. Dive into this overview to check out some products that can bolster your telephony strategy.
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UC Management: Leader’s Guide for the Digital Workplace
By: Kurmi Software
Type: Analyst Report
To support their digital workplaces, many organizations have adopted a UC management solution. But what sets one UC management tool apart from the rest? Browse this IDC report to discover 13 hallmarks of a sophisticated UC management solution.
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CIO’s Definitive Guide to Creating the Optimal Remote Work Environment
By: CBTS
Type: eBook
As organizations transition to a hybrid working model, the demand placed on corporate networks continues to skyrocket. As such, the tools you use to power your network must be more capable than ever. Dive into this e-book to examine how CBTS’ suite of networking solutions strives to give companies a competitive advantage in the hybrid era.
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Drive frontline success with next-gen push-to-talk tech
By: RingCentral
Type: Forrester Research Report
Today, frontline worker comms gaps can hinder business agility. Modern solutions like RingCentral's push-to-talk boost productivity. Read now to equip frontliners with appropriate tools.
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MicroScope – March 2020: Making life simpler for the channel
By: MicroScope
Type: Ezine
In this issue, read about how Dell is continuing on its mission to make life easier for partners by introducing improved tools, and we take a closer look at how cloud, cyber security and 5G are set to dominate over the course of 2020
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UCaaS & connectivity: The key to organizational success
By: Sangoma Technologies
Type: White Paper
While 81% of today’s enterprises report that they already have a multi-cloud strategy or are working on one, many are still hesitant to migrate their communications tools to the cloud. Browse this white paper to learn more.
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MicroScope - January 2020: SMEs and managed services
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
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MicroScope – September 2022: The green agenda
By: MicroScope
Type: Ezine
Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.
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10 Reasons Why UCaaS and Cloud Networking Work More Effectively Together
By: CBTS
Type: White Paper
CIOs in food service and retail face the challenges of connecting multiple sites and relentless technological upgrades – all while mitigating tight budgets. But what if there was a way to move beyond legacy IT into the next level of performance? View this white paper to learn 10 reasons why CIOs should consider UCaaS and cloud networking.
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2023 IT Priorities Study: Healthcare
By: TechTarget
Type: eBook
Download TechTarget’s 2023 IT Priorities Study for a look at the top technology priorities and investment plans for technology buyers across IT, business, and clinical functions.
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MicroScope's ultimate guide to the digital transformation and emerging opportunities for the channel
By: MicroScope
Type: eGuide
The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.
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Premier Fortune 500® Technology Company Saves 30% on IT
By: ARG, Inc.
Type: Case Study
Mergers and acquisitions create turmoil in organization’s IT. To help a Fortune 500 company smooth their transition after acquiring a new organization, they turned to ARG. Access the case study here to learn how they more than doubled their initial goal to reduce network spending by 15%.
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UCaaS vs. PSTN: What fits your company’s needs?
By: Sangoma Technologies
Type: eGuide
Today, companies have turned to Unified Communications as a Service platforms, leaving PSTN technology feeling redundant to most. However, on-premises calling solutions and PSTN connectivity shouldn’t be counted out just yet. Dig into the guide to learn more.
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Computer Weekly 19 May 2020: Ocado makes the friendly workplace robot a reality
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.
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Computer Weekly – 17 May 2022: Digitally transforming UK power networks for renewable energy
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how the UK's power networks need to be digital transformed to be ready for renewable energy – and the role of open source. Wi-Fi 6 was meant to give a boost to wireless connectivity – we examine why adoption has stalled. And we look at what a quantum datacentre might be like. Read the issue now.
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How cloud communications improve customer service
By: CBTS
Type: Case Study
Donatos, a pizza company with more than 200 locations, struggled with legacy infrastructure that delivered fragmented mobile experiences and poor in-store Wi-Fi. To solve these challenges, they looked to build a next-generation IT platform. See this full case study to learn how CBTS cloud and SD-WAN solutions helped Donatos achieve this goal.
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Computer Weekly – 10 May 2022: The spies who hack you – the growing threat of spyware
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.
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FedRAMP compliant UC
By: ARG, Inc.
Type: Case Study
A top 10 federal defense contractor with over 20,000 employees was managing a complex environment with large Avaya and Cisco footprints for PBX and contact center. They required a FedRAMP environment that provided a seamless consolidation of collaboration, conferencing and voice. Download this case study to learn how they got it.
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MicroScope – June 2022: A return to face-to-face meetings
By: MicroScope
Type: Ezine
With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel
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The benefits of a single vendor for UCaaS & CCaaS
By: Vonage
Type: Blog
While most organizations traditionally have separate or disparate solutions for their unified communications and contact center technologies, many have started to leverage a single vendor for both their UCaaS and CCaaS platforms. But what exactly are the benefits of this? Browse this article to learn more.
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The enterprise guide to video conferencing in 2023
By: TechTarget ComputerWeekly.com
Type: eGuide
With all the broad technology shifts that have taken place during the pandemic, networked resources have become most vital. With the continued demand for conferencing services, the total addressable market size of communications and collaboration products and services will continue at a fair clip.
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What is the Value of Unified Communications?
By: TechTarget Security
Type: eGuide
The benefits of unified communications are apparent to network managers, but how can you figure out the value it will add to your organization?
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Unified Communications Trends and Challenges: How to Stay on Top
By: TechTarget Security
Type: eGuide
This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
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March ezine: Making tracks to SD-WAN growth
By: MicroScope
Type: Ezine
SD-WAN is a technology on the rise and there are clearly plenty of channel opportunities out there for those that get a firm grip on deployment and installation
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The Tipping Point: Top Unified Communications Issues for 2012
By: TechTarget Security
Type: eGuide
This expert E-Guide from SearchUnifiedCommunications.com explores the top five unified communications issues organizations today are facing and how they will affect the transformation and evolution of UC for the better.