Customer journey mapping: The key to customer success
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Why migrate to AWS?
By: AllCloud
Type: eBook
On average, migrating to AWS delivers:
- 20% average infrastructure cost savings
- 66% increase in administrator productivity
- 43% lower time to market for new features
- 45% fewer security-related incidents
This eBook explores how your organization can migrate and modernize on AWS to achieve critical business advantages such as higher productivity, faster time to market, and a stronger bottom line. It also covers key benefits of cloud migration, why now is the best time to migrate, and how your organization can realize the associated benefits of migrating to AWS with solutions from AWS Partner AllCloud.
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Many organizations already have some task-centric automation in place, but automating at scale across teams, geographies, platforms, and processes to deliver greater value is becoming a primary focus.
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When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement.
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Why should you migrate your contact center to the cloud?
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In this week's Computer Weekly, after hackers threatened to release data from a US law firm's celebrity clients, will people finally take cyber security seriously? Designing software for older users makes systems better for all – we examine how. And the IT chief at TSB explains how the bank recovered from its 2018 IT disaster. Read the issue now.
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