Keep you CMDB healthy and reliable with these tips
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Aligning risk & service models for operational resilience
By: ServiceNow
Type: White Paper
This whitepaper outlines aligning your entity hierarchy with CMDB and CSDM for effective risk management. It details four maturity levels—tactical to resilient—broadening the risk scope. Learn to define entities, types, and classes for managing risk, with hierarchy examples from basic to complex. The paper shows how ServiceNow's Integrated Risk Management meets organizations at their maturity and helps progress to advanced risk sophistication. Read to build a robust framework aligned with business services and infrastructure.
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IT asset tracking: Why having all the data won't suffice
By: ServiceNow
Type: eBook
To sustain, build, or even transform your business, you need to know the technology assets that drive it. And if your job is to track these assets, you need a clearer and broader picture of everything you have.
But how do you build a bigger and better picture of assets in your enterprise?
Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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3 steps to achieve digital business readiness with IT services
By: ServiceNow and Konversational
Type: eBook
Today, 93% of organizations have adopted or have plans to adopt a digital-first business strategy. We know that automating workflows, speeding delivery, and gaining visibility of IT infrastructure can quickly resolve issues on your digital business journey.
But what does that mean in practice?
Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this eBook. You’ll also learn how to define your IT services needs with a handy checklist.
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Prepare to meet evolving risk and compliance mandates
By: ServiceNow
Type: Product Overview
To meet government disclosure mandates, firms require integrated risk and security programs. With a centralized platform, ServiceNow helps identify threats, contain incidents, ensure compliance, and report material events within required timeframes. Case. Read more about how ServiceNow enables robust risk management and expedites reporting.
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Optimizing cloud costs through visibility and automation
By: ServiceNow
Type: White Paper
FinOps teams need to align tech efforts with budget limits. ServiceNow Cloud Cost Management offers a unified platform to monitor hybrid cloud expenses, budget effectively, optimize resources, and deactivate unused services. Discover how to enhance your cloud efficiency and expenditure by reading the full content.
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ServiceNow Security Operations: The essential use case guide
By: ServiceNow
Type: eBook
The skills shortage and increasing cyberattacks continue to challenge security teams, slowing their responses to security incidents. To help teams avoid disaster, ServiceNow developed Security Operations and the Now Platform. Learn about how these solutions work in this guide.
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The Gorilla Guide to IT asset management
By: ServiceNow
Type: eBook
Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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Using AIOps to Thwart Data Breaches
By: ServiceNow
Type: White Paper
At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
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Enabling digital transformation safely & confidently
By: ServiceNow
Type: eBook
Your business is forced to defend against actual cyberthreats and potential ones. So, how can you bolster your security stance in the face of all these risks? Check out this e-book to discover 10 ways that a cloud-based platform with an integrative approach can help you do so.
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Tanium & ServiceNow: Delivering Asset Management Peace of Mind
By: Tanium
Type: eBook
99% of organizations using CMDB tooling that do not confront configuration item data quality gaps will experience visible business disruptions according to Gartner. So, how can you level-up your CMDB? Browse this e-book to discover how Tanium and ServiceNow deliver asset management peace of mind and can improve your CMDB.
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How Your Next Technology Decision Could Impact Your ESG Goals
By: ServiceNow
Type: eBook
The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.
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Why efficient IT asset management requires a unified, automated platform
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow IT Asset Management can help your organization automate the end-to-end technology asset lifecycle with a strategic workflow, and the financial benefits to which you can look forward.
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How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
Type: eBook
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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What is AIOps and how does it work?
By: ServiceNow and Konversational
Type: eBook
An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams. AIOps can help. In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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Risk management: 5 stages to compliance
By: ServiceNow
Type: White Paper
Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
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Risk reporting: Tips for more effective board communication
By: ServiceNow
Type: White Paper
In today's digital era, effective board communication on risk is essential. As cyber threats grow with digital transformation, IT and security leaders must clearly convey organizational risks to the board. Access this white paper to learn more.
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Your roadmap for automating security processes
By: ServiceNow
Type: White Paper
Read this white paper to learn how you can transform your IT security operations and confidently support continuous digital transformation and innovation, with ServiceNow. You’ll discover how to save your IT security staff up to 8,700 hours a year while driving cyber resilience, with a single platform.
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Same cyberthreat, different story
By: ServiceNow
Type: eBook
Organizations like yours are reducing the cost and chaos of vulnerability management by orchestrating an automated response across IT asset management, risk and security. Read this story for a real, practical example of how it's done, helping you stay ahead of the latest cyberthreats and drive continuous improvements.
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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Anticipate, Prevent, and Minimize the Impact of Business Disruptions
By: ServiceNow
Type: White Paper
Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption. Start building a resilience programme that can give you a competitive edge, with ServiceNow.
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Top 3 issues for today’s security operations teams
By: ServiceNow
Type: White Paper
Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.
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Speeding up vulnerabilty detection with automation
By: ServiceNow
Type: eBook
Almost half of all CIOs believe their cybersecurity may not be on par with their digital transformation efforts, but 80% of organizations that use automation say they can respond to vulnerabilities in a shorter timeframe. Download this white paper to help
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An inside look at AstraZeneca’s IT
By: Morpheus Data
Type: Case Study
In an industry where speed is everything, growing technology bottlenecks can hold you back. In this case study, learn how AstraZeneca adopted cloud automation technology, updated their provisioning, and improved compliance with the help of Morpheus Data. Read the study here.
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Break free from siloed automation
By: ServiceNow
Type: White Paper
Hyperautomation and low-code platforms speed up digital transformation, allowing quick app creation and process improvement. Integrating systems enhances productivity, reduces expenses, and offers clear insights into automation ROI and health. Discover how top firms streamlined operations and increased efficiency with hyperautomation.
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How to secure your ServiceNow SaaS
By: AppOmni
Type: eBook
Many organizations rely on ServiceNow to manage their IT systems. But with the inherent risks associated with SaaS deployment, organizations need to know how they can best secure their ServiceNow usage. This guide offers an overview of ServiceNow, helping you understand and secure the complex platform. Read on to learn more.
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Top 5 IT imperatives for supporting EX and CX
By: ServiceNow and Konversational
Type: eBook
With the right tools, you can improve employee productivity with automation and increase customer satisfaction with reliable services. Discover in this eBook how your IT team can help your organization deliver a cohesive and accelerated customer and employee experience.
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Improve risk management by connecting business & IT
By: ServiceNow
Type: White Paper
Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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4 use cases for event-driven infrastructure automation
By: Red Hat
Type: White Paper
This white paper details 4 Ansible Automation Platform use cases for event-driven infrastructure automation. It also includes a checklist for proactive IT event response with event-driven automation. Read this white paper to discover real-world applications and starting points with Ansible Automation Platform.
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Why leverage low-code with gen AI?
By: ServiceNow
Type: eBook
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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Get started simplifying IT infrastructure with automation
By: Red Hat
Type: Case Study
In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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Your look into the state of IT asset management (ITAM)
By: ServiceNow
Type: Analyst Report
Minimized security risks and audit performance/accuracy topped the list when organizations were asked, “which business metrics are used to measure the success of your ITAM programs?” Dive into this report, “A business view of IT asset management: Current state and near-term outlook” to learn about how ITAM is evolving.
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The state of IT Asset Management (ITAM)
By: ServiceNow
Type: Infographic
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
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10 tips for low-code app development
By: ServiceNow
Type: eBook
In this 64-page ultimate guide to low-code application development, discover what questions you should ask before building, 10 development tips, and much more.
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5 tips for digital transformation success: Tackling digital risk
By: ServiceNow
Type: eBook
Read Digital Transformation & Risk For Dummies, 2nd ServiceNow Special Edition to learn how you can manage and tackle digital risk with a single platform that unlocks a common language between business and IT.
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Strategic flexibility through disaster recovery
By: ServiceNow
Type: White Paper
For an organization operating at and aiming for larger-scale markets, maintaining strategic flexibility is critical for managing the increased level of risk. ServiceNow’s Now Platform provides organizations with the opportunity to operationalize business continuity, disaster recovery, and crisis management. Read on to learn more.
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4 ways to avoid gambling with cyber risk disclosure
By: ServiceNow
Type: eBook
In this e-book, learn the top 4 ways your organization can avoid gambling with cyber risk disclosure, and discover everything you need to know about recent US SEC mandates.
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Business Value of ServiceNow HR Service Delivery
By: ServiceNow
Type: White Paper
To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.
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Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
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Closing the gap between ideas and outcomes with SPM solutions
By: ServiceNow
Type: Infographic
Discover in this infographic how, with ServiceNow’s Strategic Portfolio Management (SPM) solution, you can deliver work across the enterprise that is aligned to strategic priorities and optimized for customer value—even in today’s disruption-prone environment.
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3 essential steps for driving strategic outcomes with SPM
By: ServiceNow
Type: White Paper
Dive into this white paper for your 3-step roadmap for driving critical outcomes across your organization by adopting SPM as a strategic fulcrum.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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The secret to driving growth and reducing costs in HR
By: ServiceNow
Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
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The HR leader’s guide to unleashing AI-powered efficiency in tough times
By: ServiceNow and NTT Data
Type: White Paper
Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.
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Testing New Publishing System
By: ERROR TEST
Type: White Paper
Preparing this resource to be approved and published when we do the switch to the new publishing system.
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3 paths to faster growth with low code development
By: ServiceNow
Type: White Paper
Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.
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Making Employee Journeys Unforgettable
By: ServiceNow
Type: White Paper
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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The 4 key phases of cyberthreat defense
By: ServiceNow
Type: ESG White Paper
See how to protect your entire enterprise by shifting from a tactical to a strategic approach in this white paper. Discover the 4 key phases of cyberthreat defense and how ServiceNow’s portfolio of SecOps and risk management tools is here to help.
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How you can keep up with the customer experience evolution
By: ServiceNow
Type: White Paper
The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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3 pillars for transforming risk & compliance management
By: ServiceNow and NTT Data
Type: White Paper
Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.