The importance of a smooth ITSM strategy: 5 case studies
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How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
Type: eBook
The explosion of digital services is mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics that is rapidly overwhelming IT services and operations teams.
Just detecting and diagnosing service issues is almost a losing battle. And predicting and preventing service issues is often just a dream.
But there is a way you can cope and even thrive through this inevitable change and growth: artificial intelligence for IT operations (a.k.a. AIOps), along with observability.
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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What is AIOps and how does it work?
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An explosion of digital services, mirrored by a tidal wave of data from on-premises and cloud resources, logs, events, and metrics, is rapidly overwhelming IT services and operations teams.
But there is a way you can cope and even thrive through this inevitable change and growth: artificial intelligence for IT operations (a.k.a. AIOps), along with observability.
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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3 steps to achieve digital business readiness with IT services
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Today, 93% of organizations have adopted or have plans to adopt a digital-first business strategy. We know that automating workflows, speeding delivery, and gaining visibility of IT infrastructure can quickly resolve issues on your digital business journey.
But what does that mean in practice?
Discover the 3 essential steps, in the realm of IT services and operations, towards a successful digital-first business strategy in this eBook. You’ll also learn how to define your IT services needs with a handy checklist.
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Artificial intelligence in ITSM: Finding the right tools for you
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AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
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In the spirit of open, find in this e-book a compilation of success stories from Red Hat customers who use infrastructure automation to create repeatable instructions and processes that replace or reduce human interaction with IT systems.
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ITIL and ITSM: How IT is becoming more service-oriented
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In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
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Hyperautomation and low-code platforms speed up digital transformation, allowing quick app creation and process improvement. Integrating systems enhances productivity, reduces expenses, and offers clear insights into automation ROI and health. Discover how top firms streamlined operations and increased efficiency with hyperautomation.
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Your business is forced to defend against actual cyberthreats and potential ones. So, how can you bolster your security stance in the face of all these risks? Check out this e-book to discover 10 ways that a cloud-based platform with an integrative approach can help you do so.
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In this 64-page ultimate guide to low-code application development, discover what questions you should ask before building, 10 development tips, and much more.