Field Service Management in the Cloud
By: Oracle Corporation View more from Oracle Corporation >>
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Proactive Field Service Roadmap: 5 Key Priorities
By: ServiceNow
Type: eBook
When thinking about moving from a reactive field service model to a proactive one, most people jump to the Internet of Things (IoT) and outcome-based services. But it’s important to first create an operationally efficient foundation that benefits both customers and employees.
ServiceNow’s platform aids this shift, connecting people, processes, and data for efficient service. It automates workflows, provides mobile tools for technicians, optimizes scheduling, prevents asset downtime, and offers customer self-service portals.
For insights on achieving proactive service with ServiceNow and 5 priorities for implementing strong field service, read this e-book.
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The Real-World Impact of Cellular Connectivity on Public Safety
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First responders must act in situations in which a few seconds can mean the difference between life and death. Because of this, when they rely on a network to facilitate their communication, it is essential that the network be as strong and ready as they are.
In this e-book, CradlePoint gives an overview of how first responders have used their LTE and 5G offerings in support of their mission to protect public safety. With a client base of over 4,500 first responder agencies, CradlePoint leverages real-life examples of their offering being used in order to demonstrate its value.
Read on to learn more about why first responders choose CradlePoint for their network needs.
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While most transport logistics managers strive to deliver efficient, cost-effective and safe solutions, many still aren’t making the most of the technologies that can help.
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In this e-book, uncover the 6 key areas where smarter, integrated fleet management technology can help you tackle your challenges head on.
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Computer Weekly – 27 April 2021: Justice at last in Post Office IT scandal
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It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
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Computer Weekly - 24 March 2020: Making home working work - a guide for IT leaders
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