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Trends in IT-Enabled Business Innovation

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SRE Blueprint: Creating and Fulfilling SLOs for Optimized Business Outcomes

Almost every software organization has a set of common challenges that inhibit great customer experiences and increase costs—hybrid architectures consisting of containers and multi-cloud platforms among them. Adopting site reliability engineering (SRE) principles and a service-level objective (SLO) strategy can help reduce these pain points.

IDC’s SRE blueprint maps out exactly how to create and fulfill effective SLOs, including a 7-step process that can drive great user experience and loyalty.

SLOs can be a secret weapon for your business. Go ahead and take a look at the blueprint today so you can get a head start on building a competitive advantage for your enterprise.

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  • How Edge Computing is Enabling the Future of Higher Ed

    As technology continues to evolve and become increasingly integrated into the day-to-day operations of higher education institutions, IT leaders and their institutions are forced to confront numerous internal and external challenges, such as ransomware threats and complex legacy infrastructure.

    To mitigate these emerging challenges, leaders in the higher education industry are turning to new technology like edge computing to ready their institutions for the future.

    Access this research content to learn why higher ed institutions expect edge computing to be key for success moving forward – from creating a competitive advantage to bridging the digital divide for students and enhancing the student experience.

  • The importance of digital transformation in higher ed

    Although there’s more pressure than ever on higher education institutions to evolve and innovate, the IT infrastructures in place just aren’t up to snuff. Aging data centers and outdated systems aren’t equipped to provide a modern experience for students and faculty members.

    So how can you evolve out of your complex, legacy infrastructure?

    This e-book explores:

    • Higher education trends driving the need to modernize
    • The benefits of modernizing IT infrastructure
    • And the steps you can take to modernize

    Read on to learn how you can equip your organization with the agility, scalability and efficiency you need to stay competitive.

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