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Keying in on social collaboration for greater business benefits

Social collaboration tools hold much power in terms of being able to deliver increased value to your customers, all while promoting greater employee engagement. But you can’t just pack on different tools and expect them to start precipitating benefits. So, how can CIOs make the most out of collaboration and solidify the alignment between business and IT?

This new edition of CIO Decisions e-zine explores how social collaboration is changing both IT and the enterprise as a whole and details how with the right approach to values, processes, strategies and thinking, IT leaders can leverage social collaboration to better serve business needs. Access now to learn more. 

These are also closely related to: "IT Connects Customers to Brands"

  • What does a CIO do, 12 stories of CIO success

    Every day, a CIO helps shape their company’s ability to navigate the waters of digital transformation. This includes deciding how digital channels and technologies are used to help employees work and communicate.

    This white paper details 12 stories of how CIOs helped digitally transform their businesses’ communications.

    Read testimonials from organizations like the PGA Tour and SAS International, explaining how they:

    • Help unify voice, video, and chat communications
    • Streamline collaboration processes
    • Get communications tools up to date for dispersed workforces
    • Foster cloud-based unified communications
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  • 6 considerations for reviewing collaboration tools

    Many organizations have a slew of software options at their disposal. And yet without a proper IT strategy, these tools won’t be very useful. Uniting departments, encouraging new infrastructure, and refocusing on strategy are key to developing competitive advantages through collaborative innovation.

    In this e-guide, learn 6 considerations for evaluating collaboration tools, including:

    • Integration with existing applications
    • User-friendliness of the collaboration tools
    • And 4 more

    Additionally, see how 3 of your peers succeeded in adopting collaboration practices that led to IT innovation.

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