You've requested...

Share this with your colleagues:

Proactive PC Support Improves Service and Lowers Total Cost of Ownership

If a new window did not open, click here to view this asset.

Download this next:

How UEM enhances Win 10 management and security

IT organizations are largely siloed between the desktop and mobile management worlds. While many organizations have modern enterprise mobility management (EMM) solutions, Windows desktops are often managed separately using older PC lifecycle management (PCLM) technologies, which are insufficient for today’s evolved, mobile-cloud workforce. The VMware AirWatch® Unified Endpoint Management (UEM) solution is a single, platform-independent approach for managing every device and every operating system across any organizational use case, combining traditional client management requirements with modern EMM efficiencies.

VMware AirWatch UEM utilizes cloud-first management with instant push technologies and self-service capabilities to ensure lower costs, better security, and peak user experience regardless of which device is accessing the corporate environment.

Read this IDG whitepaper to learn how your organization can leverage UEM to support a modern approach to Windows 10 management and security.

These are also closely related to: "Proactive PC Support Improves Service and Lowers Total Cost of Ownership"

  • Feeling overburdened as a desktop admin?

    Desktop admins are over-burdened by increasing demands to maintain and secure Microsoft Windows infrastructure—often at the expense of end-user productivity.

    On top of that, legacy PC management tools are no longer able to efficiently address the requirements of today’s users, to provide access to desktops, apps and data from any device or location.

    In this white paper learn how a cloud-first, modern Windows management and security approach can unburden admins of many of the most time-consuming and monotonous processes – from lifecycle management, to deployment workflows and more.

  • Cost benefits of Workspace ONE for Windows 10

    The use of personal devices for work has changed the way organizations manage endpoints and caused particular challenges when it comes to managing Windows 10 across distributed devices.

    In this white paper discover how Workspace ONE can ease endpoint management across devices running Windows 10. You’ll gain insights into the costs and benefits of running a unified endpoint management solution, including:

    • Reduced help desk and support costs
    • End-user efficiency improvements 
    • Reduced PC setup costs
    • And much more

Find more content like what you just read:

  • A guide to gaining real-time insights into industrial operations with Splunk

    In this guide, learn how you can monitor your industrial assets, applications and infrastructure, and quickly diagnose issues by combining existing industrial data sources with Splunk's monitoring and diagnostics platform.

    Download

  • IT automation 101

    Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.

    Download

  • 12 ways to prevent human error in your data center

    Inside this 43-page guide, read through the 12 elements that comprise a balanced and airtight facility management program. From emergency response to personnel management – and everything in between – get tactical advice on the key components that every O&M agenda should contain.

    Download

  • The value of visualized workload performance

    Inside, learn about lightweight software designed to analyze data center infrastructure and provide a visual workload performance summary that spans the entire IT environment – giving you the insight and tactical information needed to make valuable investment choices.

    Download

  • How to get an accurate read on your data center's pulse

    As data centers topologies grow more complex, getting an accurate gauge on infrastructure and application health can be an uphill battle. Learn more about why data center monitoring and reporting is an increasingly critical IT responsibility– and how a new platform from Veeam aims to condense it all to a single dashboard.

    Download

  • Real business metrics that support IT transformation

    Based on data collected from over 4,000 decision makers, find out a handful of the tangible, quantitative outcomes that thousands of fully transformed businesses are experiencing.

    Download

  • How your peers are harnessing modern server environments

    In this research report from Enterprise Strategy Group, find out how companies like yours are supporting their IT transformation initiatives with a modernized server environment, enjoying a swath of results well above industry standards.

    Download

  • The 5 essential steps for data center consolidation success

    Spurred by the soaring popularity of the cloud, many enterprises using multiple data centers have begun the data center consolidation process – but why? Inside this 22-page guide, learn what data center consolidation really involves, and how your organization could stand to benefit.

    Download

  • Case study: How real-time insights transformed Hyatt's guest experience

    When developers wind up spending most of their time identifying and troubleshooting issues, their ability to innovate is ultimately jeopardized. Click to learn about a platform that can provide real-time visibility across multiple or even hundreds of environments and can help give developers their lives back.

    Download

  • 5 case studies: visibility and agility gained with ITSM

    An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

    Download

  • Industry report: The quantified power of ITaaS

    Dive into this analyst report from Enterprise Strategy Group to get to the bottom of ITaaS's role within IT transformation, and find out how companies like yours are employing ITaaS strategies to reap development and delivery results well above industry standards.

    Download

  • End of an era: Moving past Windows Server end of support

    Mainstream support for Windows Server 2008 ended in 2015, while extended support is scheduled to end on January 14, 2020. Learn how to lift legacy applications running on Windows Server 2008 or 2008 R2 to the latest versions of Windows Server – and find out how to identify when the cloud might represent a better opportunity.

    Download

  • Compute infrastructure isn't a happy place: Here's how TAM tech can help

    Complex and often oversaturated, the compute infrastructure of most organizations is not a happy place for IT pros. Inside, catch glimpses at what technology asset management (TAM) platforms offer to organizations and enterprises who might be juggling one too many technology pieces at once.

    Download

  • Benchmark your operational maturity

    Today, just minutes of downtime can mean thousands or even millions of dollars lost, and customers who will quickly turn elsewhere. Inside, learn how to start shifting your company's traditional ITSM model towards a more agile, DevOps inspired support strategy – and steer away from the harsh realities of unplanned downtimes.

    Download

  • Downtimes can cost millions every year: Here's how to shrink those numbers

    Research estimates that infrastructure downtime ultimately costs mid-sized organizations nearly $1 million a year, and up to $60 million in larger enterprises. Open up this white paper to learn why managed hosting services are becoming the popular option for businesses faced with mounting downtime concerns.

    Download

  • Your hosting choice matters: Here's how to get it right

    Selecting a hosting provider is a decision that carries more gravity than it might initially appear. Fortunately, within this informative guide you'll find out how to differentiate between the various hosting companies present on today's market. Choose wisely...

    Download

  • The ultimate IBM i buyer's guide for monitoring software

    Learn how to select an IBM i monitoring tool that caters to the availability needs of your enterprise without subjecting critical systems to outage risks – and perhaps most importantly, find out how to get buy-in from your peers and management.

    Download

  • Are your stakeholders interfering with incident response?

    In major incident management strategies, keeping stakeholders informed throughout the resolution process is often considered a critical step – but why? Click inside to read more about what IT pros are saying about stakeholder reporting – and spoiler alert, it's not encouraging.

    Download

  • The impact of AI in IT monitoring and resolution

    Discover how a monitoring and analytics platform infused with machine learning and AI capabilities can shift IT from a reactive to a proactive operation model – and across IT components like storage, servers, mobile devices, containers, and everywhere in-between.

    Download

  • 8 tips for becoming a "metric-savvy" enterprise

    Improving IT service delivery starts with scrutinizing performance and process data, but this data isn't always easy to reach – especially for management. Find out how a single pane-of-glass view across IT services and operations – and subsequent end-to-end visibility – can take IT to new heights.

    Download

  • ROI Case Study: Quest Foglight at Imperial College London

    Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.

    Download

  • Windows Server 2008's final days are ahead: Here's how to plan

    As Windows Server 2008 R2's January end of support date looms in the near-distance, not all organizations have their upgrade strategies mapped out. Inside this white paper, learn how to better prepare for operating system upgrades, including how to plan a Windows Server 2019 migration to Microsoft Azure.

    Download

  • 5 most valuable data infrastructure questions to ask vendors

    Check out this list to learn the 5 most valuable questions to ask when evaluating new data infrastructure, covering crucial topics such as deployment, integration, support capabilities, and more.

    Download

  • Cutting through the buzz of infrastructure automation: The truth

    Dive into this guide to learn the truth behind infrastructure automation (IA), including what it actually means, who is using it, and what factors make it successful. Plus, find out why automation fears amongst IT pros are often overblown – and how tools like IA can make IT teams even more valuable.

    Download

  • IBM i 7.3 user survey results: increased ROI and security planning

    IBM i 7.3 is now the most popular version of the OS once known as OS/400, and 92% of respondents in a recent survey of its users believe IBM I provides better ROI than other server options. Learn why IBM i 7.3 users are so sure of their increased ROI in these user survey results.

    Download

  • 6 steps to achieve crystal-clear capacity visibility

    Inside this 12-page guide, uncover 6 IT infrastructure best practices that can help you smooth out capacity inconsistencies across your entire stack – including on-prem and cloud.

    Download

  • Brush up on your Active Directory basics

    Despite your level of familiarity, it never hurts to keep up-to-date on basic Active Directory best practices. Inside this E-Guide, brush up on some basic Active Directory tips and tricks around domain controllers, cloud AD interactions, and more.

    Download

  • How big data, IoT and cloud are changing DCIM

    As big data, IoT, and cloud technology reshapes enterprises at a rapid pace, data centers are under pressure to deploy IT faster and at a larger scale than ever. Discover how a freestanding frame and containment system can deliver the rack flexibility and physical cost-efficiencies to keep ahead of changing data center needs.

    Download

  • Microservices vs. service-oriented architecture

    Both microservices architecture and SOA are considered service-based architectures with shared characteristics, but very different architecture styles. This 50+ page e-book compares the two architectures to enable you to make the best choice to meet your organization's unique needs.

    Download

  • Overcoming common DCIM challanges and limitations

    This expert e-guide offers information on how data center infrastructure management tools can benefit your organization. It also offers information on how to overcome the limitations of DCIM. Access now to gain insight into topics like:using DCIM tools for energy management, DCIM challenges and limitations and more.

    Download

  • Leading power factor: How to avert a potential disaster

    Some IT devices can develop a "leading power factor," a distinct electrical input current that indicates a capacitive load. Open up this guide to learn more about leading power factors and what they mean for your data center's health – and how to stop it from leading to disaster down the road.

    Download

  • Customer experience is the key to data center evolution

    Jump into this white paper to learn how the constantly escalating demands of customers are impacting once tried-and-true data center strategies – and how data centers play a pivotal role in modern business success.

    Download

  • Beginner's guide to collectd: An open-source metrics daemon

    Read on to access a beginner's guide to collectd, a lightweight and open-source daemon that trawls and collects system and application performance metrics to help your admins get a clearer picture of system health.

    Download

  • Keep you CMDB healthy and reliable with these tips

    Inside this CMDB playbook, learn how to set up your ServiceNow Discovery environment in a way that keeps your current configuration management list up-to-date and reliable.

    Download

  • Get started with CMDB: 8 useful tips

    Setting up a CMDB is notorious in the IT industry for being "too difficult". Click inside to find out 8 configuration management and CMDB tips, designed to help guide you through both the initial and post-implementation steps.

    Download

  • Easy Active Directory cleanup strategies

    Inside this E-Guide, read through some Active Directory organization strategies designed to minimize the headaches that often accompany user group restructuring projects – and ultimately reduce the time spent sifting through messy group architectures.

    Download

  • Application development without the sprawl

    Enterprise architects (EAs) are combatting sprawl through IT transformation projects that seek to rationalize applications and data sources, control and standardize development across functional siloes, and make technology choices that support future growth. This e-book covers five ways to help EAs achieve all this while minimizing sprawl.

    Download

  • CMDB collecting dust? Keep current with these best practices

    As if thorough infrastructure visibility wasn't hard enough to come by, many organizations are letting their CMDBs collect dust in the corner – inadvertently making infrastructure management and configuration that much tougher. In this best practices guide, learn how to keep your CMDB as current and reliable as possible.

    Download