Keep Them Flying: Find Your Winning Position in the MRO Game
By: IBM Line of Business View more from IBM Line of Business >>
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How to upgrade your partner onboarding experience
By: Reply
Type: Case Study
Partner recruitment and activation has become more difficult as technology vendors compete for market share. Pursuing desirable partners requires significant care in the onboarding process. Additionally, recruitment and activation require focused communication that illustrates a company's unique value.
Access this case study to learn how a cloud computing leader leveraged Spur Reply to revamp their partner onboarding experience and help them in recruiting and activating key cloud partners.
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CW Middle East ezine July 2018
By: TechTarget ComputerWeekly.com
Type: Ezine
In April this year, Saudi Arabia’s crown prince Mohammed Bin Salman visited Silicon Valley in the US to meet with tech giants such as Apple and Amazon as part of efforts to fast-forward the kingdom’s technology capabilities. Read in this issue about the country's ambitions in the tech sector.
Also in this issue, read how demand for skilled IT professionals is increasing rapidly in the Middle East to meet the needs of expanding economies and major IT projects that are being implemented.
Meanwhile, the Middle East is pouring investment into smart cities to enhance government efficiency and citizen services in conjunction with digital transformation initiatives such as Dubai Smart City and UAE Vision 2021, Saudi Vision 2030, Oman Vision 2020 and New Kuwait Vision 2035.
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How cloud changes everything, IoT creates risk, and APM saves businesses
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue, in an interview with the IT head of Iceland-based airline Wow Air, we hear how the cloud not only transformed the business, but averted a business disaster that could have cost the company its very existence.
Read how application performance monitoring software revealed some scary truths about its online performance during the planning of the airline’s North American expansion, and how these problems have been rectified by the widespread use of the cloud.
In this issue, we hear from one of the Nordic region’s most prominent cyber security experts. F-Secure’s Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices.
Also in this issue, read how the Swedish National Land survey is using Minecraft to promote its work and how Estonia is setting itself up as a country-as-a-service.
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Bitcoin, App Security, and Oracle's Controversial Licensing Policies
By: TechTarget ComputerWeekly.com
Type: Ezine
Discover how blockchain, the tech behind bitcoin, is extending its reach beyond financial services into new industries. Also learn from developers about the pros and cons of componentizing application software, examine what a recent court case shows about Oracle's licensing policies, and more.
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Computer Weekly – 13 February 2024: Intelligent defence – the role of data in the military
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the role of data in tying together military operations across ground, air, sea and cyber. Has SAP finally convinced customers to migrate to cloud ERP? We assess the trends. And we talk to the CIO helping to set up the UK's fastest supercomputer. Read the issue now.
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Computer Weekly Buyer's Guide: Service Integration & Asset Management
By: TechTarget ComputerWeekly.com
Type: Ezine
In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services.
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The guide you need for field service management & vendors
By: ServiceNow
Type: Gartner Research Report
For organizations looking to upgrade their field service management offerings, there are many benefits to an initiative like this. Whether it’s optimizing scheduling, improving CX, or having the ability to offer connected field service and outcome-based contracts will give you the advantage you need. Read this Gartner report to learn more.
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Optimizing the performance of ESB
By: TechTarget Business Analytics
Type: eGuide
The enterprise service bus (ESB) and what it does are still points of confusion and contention. Read this expert e-guide to find out why an ESB is indispensable to any application integration project. Also, find out how open source ESB options are changing the market and why this will matter to buyers.
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Navigate the ITSM platforms market with this analyst guide
By: Atlassian
Type: Gartner Research Report
ITSM platforms maintain a critical role in helping I&O leaders enable, automate, manage and deliver integrated IT services. Gain a better understanding of the ITSM platforms market and what to expect when making your big decision by downloading this Gartner Market Guide.
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2023 market report: Network edge security as a service
By: Palo Alto Networks
Type: Analyst Report
Network edge security as a service (NESaaS): What is it, and what should you know about the NESaaS market? Find answers in this 2023 IDC MarketScape report.
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Trustwave as an MCSS provider: Strengths & challenges
By: Trustwave
Type: White Paper
To secure their workloads, many businesses are turning to managed cloud security services (MCSS) providers. The popularity of such services led IDC to analyze the market for MCSS. Dig into this report for a breakdown of one of the 18 providers evaluated: Trustwave.
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IT managed services: What to know before you buy
By: TechTarget
Type: Resource
Like most IT purchase decisions, managed services are not a decision to be taken lightly. That's where this guide will help. Access your copy of this exclusive "Before-You-Buy" Guidebook on IT Managed Services to get a closer look at the latest market factors to consider before signing off on new IT management services.
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Computer Weekly – 24 July 2018: Building intelligent aircraft engines with AI and analytics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Rolls-Royce about using AI, sensors and data analytics to build intelligent aircraft engines. Our latest buyer's guide examines the next generation of desktop IT. And we ask whether a court ruling in Chile could lead to a worldwide change in Oracle's software licensing practices. Read the issue now.
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The new best practices when it comes to MSP health and security
By: Scalepad Software
Type: White Paper
Discover in this white paper how, with unique marketing of advising services, predictable sales and expenses, and a completely scalable consulting service, MSPs can lead the competition with better and deeper IT services.
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Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
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Partner marketers: How to drive demand from IT buyers
By: TechTarget
Type: BrightTALK Webinar
As the IT buyer’s journey evolves, how should partner marketing strategies evolve in order to drive more demand? To unlock guidance, watch this webcast that features insights from marketing executives at ServiceNow, Palo Alto Networks and more.
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Account-based marketing: Why ABM should matter to you
By: TechTarget
Type: Webcast
Ask any CEO what they want, and they’ll likely tell you it’s more customers. That is easier said than done—or is it? With so many tactics to create new opportunities, the time to act is now. Watch this webcast to learn how account-based marketing (ABM) keeps customers engaged and spending with you.
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Supporting over 20,000 global clients with one ITSM solution
By: TeamViewer
Type: Case Study
CANCOM successfully entered the IT market around three decades ago and is now one of Germany’s largest IT service providers. They rely on TeamViewer Tensor, the solution for enterprise-level digital service processes, to support more than 20,000 customers worldwide. Discover why the partnership is so valuable to CANCOM in this case study.
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Building Partner Pipeline: How to Drive Demand With & Through Partners
By: TechTarget
Type: TechTarget Streaming Media
Throughout their careers, Angela Motiani, Kristina Onyon, and Rachna Gupta have faced this challenge head-on and cracked the code on what works (and what doesn’t) when it comes to with- and through-partner demand generation. Watch now to learn more.
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An evaluation of the top 10 CDN providers
By: Fastly
Type: Analyst Report
The commercial content delivery network (CDN) market is a mature market that carries a substantial portion of the world's internet traffic. Read this IDC report to fully understand the CDN market and the ingredients that drive growth and differentiation in this marketplace amongst CDN services and providers.
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Successfully managing an evolving & growing ecosystem
By: TechTarget
Type: Webcast
As your ecosystem evolves and grows, so must your management. To unlock best practices for approaching that evolution, check out this episode of “Partner Marketing Visionaries.”
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How to make the case for public IaaS cloud
By: Microsoft, Intel, SAP
Type: eGuide
This guide from our experts at SearchCloudComputing.com discusses how public infrastructure-as-a-service cloud meets business and IT needs, and the key drivers of this market growth, ranging from app development to disaster recovery.
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Marketing With and Through Partners: The Power of Co-Marketing
By: TechTarget
Type: Webcast
Tune in to this webinar, where Michael Latchford, VP of Strategic Alliances and Partner Marketing Services at TechTarget, will address the processes at must be considered when marketing with and through partners.
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ITSM: How CIOs are leveraging AI & machine learning
By: Atlassian
Type: Blog
As the IT service management market is now introduced to self-service and automation, organizations must learn how to incorporate these new technologies in a way that drives value. Check out this TechTarget blog to access 12 AI and machine learning use cases in ITSM.
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CW Europe - March-May 2022: Luxembourg sees big role in global fintech market
By: TechTarget ComputerWeekly.com
Type: Ezine
Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.
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Attack surface management buyer’s guide
By: Ionix
Type: Analyst Report
The evolution and adoption of new digital technologies has led to a rapid expansion of the attack surface. This Kuppingercole report aims to provide an overview of the attack surface management (ASM) market and give you a compass to help you to find the solution that best meets your needs. Read on to learn more.
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Service management: Assistive vs. generative AI
By: Atlassian
Type: Blog
Delivering IT services has never been particularly easy, which is why the IT support industry has seen such an evolution over the last 30 years. Read this blog to learn how AI can handle tedious tasks such as re-routing tickets, handling repetitive questions, catching up on long comment threads, and more.
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Gartner Market Guide for Cloud Management Tooling
By: Morpheus Data
Type: Analyst Report
The cloud management tooling market enables organizations to manage hybrid and multi-cloud services and resources. Improper management of these tools often leads to dissatisfaction with cloud migrations. This Gartner report provides all you need to know about this market. Access it here.
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Customer service technologies emerge bloodied but unbowed from Covid-19 pandemic
By: TechTarget ComputerWeekly.com
Type: eBook
The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.
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Security as a Service: Benefits and Risks of Cloud-Based Security
By: TechTarget Security
Type: eGuide
Uncover the fresh approach cloud-based Security as a Service (SaaS) is bringing to the market and learn the top benefits and risks to get help deciding if this is a viable option for your organization.
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MicroScope - December 2021: Valuing the MSP
By: MicroScope
Type: Ezine
In this month's MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now.
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Keep the (IT) faith: Data, storage, and the GDPR countdown
By: MicroScope
Type: Ezine
An e-zine looking at the issues around flash storage, EU General Data Protection Regulation (GDPR), hardware as a service, and cloud platforms. Here's all the channel news you need to know.
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Server Virtualisation in the Cloud: Spotlight on Australia/New Zealand
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read about what suppliers are doing in a market that is yearning for more efficient ways of running their business, and the role of hyper-converged infrastructure and hybrid IT in supporting the market's demands.
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What should you ask a pentesting service provider?
By: Trustwave
Type: White Paper
To augment their security stances, many organizations have partnered with a penetration testing (pentesting) service provider. Is your business considering doing the same? Step in “11 Questions to Ask Your Pentesting Service Provider,” a white paper that can guide your market exploration. Read now to unlock insights.
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The user experience impact of online government services
By: Okta
Type: BrightTALK Webinar
In an attempt to better accommodate customer needs, government entities continue to migrate services online. But what roles does security play in the success of these initiatives? Tune into this webcast to see what experts have to say.
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AI | IoT | Big Data: Unlocking innovation in the cloud
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, find out how Australia's Mojo Power is tapping into cloud services to disrupt the energy market, how you can incorporate AWS functionality onto IoT and edge services to reshape a hybrid deployment, and implementing data lakes in the public cloud.
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MicroScope – November 2020: Simplify the path to partner programmes
By: MicroScope
Type: Ezine
In this issue, discover how to navigate the complexity of channel partner programmes to best foster relationships, how business intelligence software is helping companies look beyond Covid-19, and why leaders are looking forward to 2021
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Market overview: 13 managed SD-WAN/SASE vendors
By: Verizon
Type: Analyst Report
To see how 13 leading vendors for managed SD-WAN/SASE services stack up against each other, download this 10-page IDC MarketScape report.
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With InterSystems Financial Services Suite, data silos are a past relic
By: InterSystems
Type: Analyst Report
Consider the challenges and barriers (such as silos and time-intensive data validation processes) to effective financial services data management in this InContext Paper by Bloor. You’ll also understand how InterSystems Financial Services Solution Suite resolves these issues with a 360-degree view of enterprise and customer data.
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How IT Providers Can Tap into the Growing AV Opportunity
By: Shure Inc
Type: Blog
The rapid growth of videoconferencing demands that IT service providers expand into AV to improve meeting experiences. Providers with AV skills can gain new revenue and stand out. Read how IT service providers benefit from adding AV solutions to their UC offerings in this blog.
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CW Middle East - April-June 2021: Qatari financial services regulator launches platform to help combat money laundering
By: TechTarget ComputerWeekly.com
Type: Ezine
The Qatar Financial Markets Authority is using a digital platform to enable financial services professionals to assess their knowledge of anti-money laundering and combating the financing of terrorism.
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The biggest IT buying trends in the past 20 months
By: TechTarget
Type: eBook
In this e-book, take a look at the biggest trends that have shifted the IT buying and selling landscape in the past 20 months, and the 6 key ways you can adapt your sales and marketing to match
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CW Middle East April-June 2020: Quarter of Middle East businesses have no women in IT
By: TechTarget ComputerWeekly.com
Type: Ezine
The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey.
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Microscope:Channel delivering growth
By: TechTarget ComputerWeekly.com
Type: eGuide
The indirect route to market has never been more important for those looking to get UK sales and services coverage.
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The smarter way to serve customers: AI for customer service webinar
By: IBM
Type: Webcast
Generative AI is positively disrupting the world of customer service. The potential is reaching new heights, yet companies are slow or hesitant to adopt. Watch this webinar to learn about generative AI’s potential to drive market differentiation, enhance customer satisfaction, achieve cost savings, and boost employee productivity and efficiency.
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MSSP landscape: The leaders, their capabilities & more
By: Trustwave
Type: Analyst Report
Review this “ISG Provider Lens Quadrant” report to compare the strengths, challenges and capabilities of 20 top MSSPs for midsize enterprises.
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Cloud computing storage key management
By: TechTarget ComputerWeekly.com
Type: Essential Guide
Jagat Paudel addresses key management in cloud computing storage in this thesis from our Royal Holloway security series.
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Marketing complex categories like zero trust
By: Enterprise Solutions Group
Type: Webcast
To discover an approach to marketing that can drive better results across a range of complicated solution categories, watch this webcast featuring two leaders from TechTarget’s Enterprise Strategy Group (ESG).
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Computer Weekly - 5 May 2020: The role of AI in the war against pandemics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world's first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now.
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How SD-WAN can advance your network infrastructure
By: Core BTS
Type: White Paper
Cisco has upgraded its SD-WAN with direct cloud service access, including Office 365. Explore how SDN and SD-WAN can advance your network infrastructure in this white paper.
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Tools Designed for Security Could Be Your Biggest Security Threat
By: Tanium
Type: White Paper
How can your organization’s cybersecurity tools become cybersecurity threats? Through tool sprawl. In this white paper, learn how to tackle that issue in three steps.