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How I learned to stop worrying and love on-call

On-call can be, well, a bit stressful. Keeping services available and functioning 24/7 is a demanding process. However, with the right incident management tools at the ready, you can be more confident about incident resolution.

This 71-page guide is chock-full of insider tips and best practices for incident management, covering topics such as:

  • The steps between detect and delegate
  • Should postmortems be blameless?
  • How to communicate with your customers during an outage
  • What makes a good incident report?
  • Major incident manager cheat sheet

Read the guide here to get started.

These are also closely related to: "AppManager 6.0.2 Trial"

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    The global ransomware attack of May 2017 that affected more than 200,000 computers in over 150 countries shocked many business and political leaders – not least in the UK, where parts of the National Health Service were forced to restrict operations and turn away patients.

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    In this special report, we analyse the risks of ransomware and provide the latest best practice advice on how to protect your organisation from this fast-growing form of malicious software. 

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