How ServiceNow helps leading banks streamline service operations

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Modern banking requires a digital-first enterprise.

Customers are switching to digital channels for almost any banking task, from credit card applications to bank transfers to mortgage inquiries. For these demands banks must have robust, seamless digital workflows.

As a leading domestic bank, Raiffeisen Bank Romania wants to lead the digital transformation of the sector, and to refine its digital channels and launch new, digital-first services.

Discover in this case study why Raiffeisen Bank Romania trusts ServiceNow IT Service Management and IT Operations Management as it overhauls the way IT was managed, maintained, and ultimately, the way it delivers an exceptional experience to its users.

May 14, 2024
May 14, 2024
Case Study
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