How IT leaders are meeting business demands: A report
Salesforce's 3rd annual State of IT report reveals IT leaders grappling with evolving priorities and metrics due to shifting business demands, making aligning IT with business goals increasingly difficult. Only 26% of IT teams can handle all app requests amid rising demand.
However, AI, automation, and composability are enhancing efficiency. Security remains a critical concern, with investments persisting despite fiscal challenges. As a focus on sustainability and ethics rises, 87% of IT departments have DEI initiatives, and 79% have emission targets.