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The projected digital banking user count is set to surpass $3.6 billion by the end of 2024. It is crucial for companies to utilize every available tool to boost customer experience (CX) and security.
However, uncovering these solutions isn't always straightforward. How can banking institutions ensure smooth and secure digital journeys, particularly with more consumers turning to this technology for their financial needs?
Explore this ebook from Teleperformance for deeper insights into the modern online banking realm focusing on CX and security.