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Embracing a culture centered on style, service, and community, Maurices prioritizes people, striving to offer trendy fashion and warm service to its customers.
When confronted with a significant drop in customer satisfaction resulting from warehouse fulfillment challenges, Maurices swiftly shifted its focus to enhancing customer satisfaction and the overall customer experience journey.
Discover how Teleperformance supported Maurices in achieving this objective, resulting in a positive impact on attrition rates.
- Vendor:
- Teleperformance
- Posted:
- Mar 4, 2024
- Published:
- Mar 4, 2024
- Format:
- Type:
- Case Study
