How integrated telephony can enhance Teams

Cover Image

As hybrid and remote work continue to change how organizations collaborate, many are looking for ways they can centralize their communications platforms. For example, over 20% of Microsoft Teams users report that they plan on adopting telephony services for external calling.

But what exactly are the benefits of this? How can companies integrate this technology for success, specifically in their contact centers?

Browse this guide to learn more.

Vendor:
8x8
Posted:
Sep 29, 2023
Published:
Sep 29, 2023
Format:
PDF
Type:
eBook
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