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As hybrid and remote work continue to change how organizations collaborate, many are looking for ways they can centralize their communications platforms. For example, over 20% of Microsoft Teams users report that they plan on adopting telephony services for external calling.
But what exactly are the benefits of this? How can companies integrate this technology for success, specifically in their contact centers?
Browse this guide to learn more.
- Vendor:
- 8x8
- Posted:
- Sep 29, 2023
- Published:
- Sep 29, 2023
- Format:
- Type:
- eBook
