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When this leading UK design firm began to struggle with their quality of customer service due to their rapid growth, they sought out a way that they could:

  • Quickly and efficiently address their customer engagement challenges
  • Maintain competitive advantage by providing superior customer service
  • And more

That’s when they found Avaya, who was able to help them achieve their goals and more.

Access this case study to hear the full story and discover how Avaya was able to help this company better understand customer experience, increase their market share, and enhance their contact center efforts.

Vendor:
Avaya
Posted:
Aug 8, 2023
Published:
Aug 8, 2023
Format:
HTML
Type:
Case Study

This resource is no longer available.

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